Gateway Chevrolet - Service Center

I did not appreciate being told that my moon roof couldn't be checked because the mechanics needed to be paid too. Instead he could have explained the bumper to bumper was expired. Also don't apprec couldn't be checked because the mechanics needed to be paid too. Instead he could have explained the bumper to bumper was expired. Also don't appreciate a phone call from the sales department 30 minutes later saying they were in the market to buy a 2016 Cadillac SRX. More

It's a shame that you do not offer a ride for a customer who purchased the vehicle there and wants to continue getting service there instead of going to a dealer near my home. I was told the distance was to who purchased the vehicle there and wants to continue getting service there instead of going to a dealer near my home. I was told the distance was too far for them to provide transportation for my $501.00 service which took six hours. More

Oil Change and Tire rotation The service department personal were great. They promised to have my Traverse ready in time and they did so. Although it was a rainy day, they still w The service department personal were great. They promised to have my Traverse ready in time and they did so. Although it was a rainy day, they still wash and clean the inside as promised. Great job all around, thank you. Juan & Martha Arenas More

A+ as usual I have been a customer for over 9 yrs and have purchased two new vehicles @ Gateway.Was in for regular maintenance as usual great service,especially f I have been a customer for over 9 yrs and have purchased two new vehicles @ Gateway.Was in for regular maintenance as usual great service,especially from my service manager John Shelbourne. More

My service advisor didn’t go over any of the multi point inspection with me nor was I given any printed results of the inspection. When I was done paying he handed me my keys. I had to ask where my car was inspection with me nor was I given any printed results of the inspection. When I was done paying he handed me my keys. I had to ask where my car was. He pointed and said it was straight ahead, it was not and I had to walk through the parking lot in the rain to find my car. My umbrella was in my car because I wasn’t expecting that I would have to go out in the rain to get my car. More

Good service, took a long time. Price for oil change was kind of high. Waiting room was nice. Sales guy pestering me was a little obnoxious but all in all good experience kind of high. Waiting room was nice. Sales guy pestering me was a little obnoxious but all in all good experience More

Tahoe Service Noe my Rep. was Amazing always listens to what I need done. His customer service is just awesome. He makes my visit very easy. Thank you Noe Noe my Rep. was Amazing always listens to what I need done. His customer service is just awesome. He makes my visit very easy. Thank you Noe More

Tech doesn't need to go through my truck service writers and staff were very pleasant. but what put a sour taste in me was as i watch the tech back my truck out from getting a simple oil chan service writers and staff were very pleasant. but what put a sour taste in me was as i watch the tech back my truck out from getting a simple oil change. He proceeded to "floor it" on the pavement and chirp the tires, then backed it up into the overflow parking area hitting the curb. (i have offroad wheels and tires) the left rear wheel was scratched. then the radio was changed on stations, center console items moved around. all mirrors were adjusted and seats. and with my bigger tires i run i higher tire pressure than the door sticker and was 12lbs less in all 4 tires. PLEASE STOP MESSING WITH CUSTOMER VEHICLES. More

Excellent service every time Always top of the line service. They are always willing to take the time to answer questions, work through details and help me with anything. I appre Always top of the line service. They are always willing to take the time to answer questions, work through details and help me with anything. I appreciate the team at Gateway. More

This place is great from start to finish, superb work and awesome staff and they go above and beyond to insure satisfaction and make sure everything is completed and car returned clean awesome staff and they go above and beyond to insure satisfaction and make sure everything is completed and car returned clean More