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Gateway Chevrolet - Service Center
Avondale, AZ
3,978 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,978 Reviews of Gateway Chevrolet - Service Center
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October 13, 2020
I’ve been going to Gateway Chevrolet for routine maintenance for many years now and their service is excellent! Great communication, up front and fair pricing, and timely service. maintenance for many years now and their service is excellent! Great communication, up front and fair pricing, and timely service. More
by jemid
Verified CustomerEmployees Worked With
Robert Hernandez
October 13, 2020
The service was friendly, helpful and fast. I was very satisfied with my experience. I would definitely consider coming back to this dealership for future services. satisfied with my experience. I would definitely consider coming back to this dealership for future services. More
by jeannasj
Employees Worked With
Don't know
October 13, 2020
I was very disappointed that in a world with covid and the area where this dealership is located in is considered a hot spot probably 90% of the employees were wearing masks under chin or not at all. I h the area where this dealership is located in is considered a hot spot probably 90% of the employees were wearing masks under chin or not at all. I had appointment on Friday and another on Saturday to take another vehicle for oil change and maybe look for a new vehicle but because of what I saw on Friday we did not go back on Saturday. More
by annagarmar10
Employees Worked With
Don't have a name
October 12, 2020
I had made an appointment to bring my 2013 Equinox in for an oil change, etc., safety inspection and to take care of a recall item on the vehicle. Upon arriving at the appointment time, I was met by someone an oil change, etc., safety inspection and to take care of a recall item on the vehicle. Upon arriving at the appointment time, I was met by someone who checked me in and let my service advisor know I was there. He showed up within a few minutes, let me know about how long it would take and how much the cost would be. A couple of hours later, the work was completed and the service advisor explained to me what had been done and informed me of any other work due on my next visit. I paid the bill and left. Very efficient and uncomplicated. Also, I felt comfortable in the waiting area with the precautions taken in regards to the seating with distancing etc. More
by GLMCCABE
Employees Worked With
Zach was my service advisor and he did a very good job.
October 12, 2020
I didn't know about Gateway when I bought my truck but it's conveniently located off the I-10 so I decided to go there for an oil change. Their attention to detail and great customer service is why they h it's conveniently located off the I-10 so I decided to go there for an oil change. Their attention to detail and great customer service is why they have become my dealership of choice for ALL my car needs. I can always count on service advisor Mike Beck to be honest, proactive and willing to go the extra mile to get us back on the road as soon as possible! More
by 4Rodwash
October 08, 2020
Customer service has always been great whenever I have been to Gateway! The service people always take of my car completely! Last two times I have dealt with Zachary Sheld and he was excellent! been to Gateway! The service people always take of my car completely! Last two times I have dealt with Zachary Sheld and he was excellent! More
by fred19
Employees Worked With
Zachary Sheld
October 08, 2020
Bought my first and second vehicle from this dealer and have been getting it serviced here ever since. I really appreciate John Sheldon's customer service. Every time I meet with someone else it's not quit have been getting it serviced here ever since. I really appreciate John Sheldon's customer service. Every time I meet with someone else it's not quite the same. More
by BHERNANDEZ8326
Employees Worked With
John Sheldon
October 08, 2020
John is very friendly and efficient as always! I appreciate the fact he treats me like I was family. I also appreciate LaRue and Donald coming to day hello 💕 appreciate the fact he treats me like I was family. I also appreciate LaRue and Donald coming to day hello 💕 More
by erykahkay
October 07, 2020
The service was done quick and I was out of the dealership within an hour and a half but this is the second time I’ve had my vehicle at the dealership for service and their car wash bay was not wor dealership within an hour and a half but this is the second time I’ve had my vehicle at the dealership for service and their car wash bay was not working. I’m not sure if this is what really happened or if that’s what they tell customers because they get too busy. More
by Javier Machuca
Employees Worked With
Alexandra Cruz
October 07, 2020
My wife scheduled an appointment online and it was not recorded so I rescheduled for another day and when making the appointment I asked if it was going to take 2 hours for a 20 minute oil change. Well th recorded so I rescheduled for another day and when making the appointment I asked if it was going to take 2 hours for a 20 minute oil change. Well they got me and out in an hour but claimed a declined a car wash which I did not. I believe they did this so they could get out quicker but never asked me about it. The only reason we keep going to get our oil change is because its free. More
by TraxAZGirl
Employees Worked With
Kyle Mitchell
