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Gateway Chevrolet - Service Center
Avondale, AZ
3,977 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,977 Reviews of Gateway Chevrolet - Service Center
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October 21, 2020
I have had Great service and sales at Gateway Chevy. Everyone has worked together to provide a great experience. I highly recommend this dealership and the people. Everyone has worked together to provide a great experience. I highly recommend this dealership and the people. More
by blwhitlock49
Verified CustomerEmployees Worked With
Service department , Sal Flores, Tony Castel de Oro, Alex Aguirre
October 21, 2020
Very helpful went above and beyond will recommend will also be back for more services help me with understanding tire and Rim warranties Very thankful also be back for more services help me with understanding tire and Rim warranties Very thankful More
by lilbiko23
Employees Worked With
Robert Hernandez
October 19, 2020
I brought my vehicle in for an oil change & tire rotation. I was told it would take about an hour and a half. I waited in the lounge for 3 hours and finally went to see what was taking so long. M rotation. I was told it would take about an hour and a half. I waited in the lounge for 3 hours and finally went to see what was taking so long. My service rep. was not in so I asked the other person in the cubical the status of my vehicle. He said it was being washed. I waited another hour until my service rep. came out to say my vehicle was ready. Not once during this time did they show the courtesy to come tell be why it was taking so long and when I picked up my vehicle they hadn't wiped the water spots off the windshield or vacuumed the inside. They never gave me an explanation of why it had taken so long. More
by ljbroy
Employees Worked With
John Sheldon, Service Representative
October 17, 2020
Robert and everyone else that I’ve worked with in the service department has always provided excellent service, communication and courtesy! I am a Gateway Chevrolet customer for life! service department has always provided excellent service, communication and courtesy! I am a Gateway Chevrolet customer for life! More
by seth7795
Employees Worked With
Robert Hernandez
October 16, 2020
Made an appointment for first time service. Met John Sheldon .service adviser who took care all my car needs for me. Friendly and very helpful. If I have any problems, he will be the man I well try to g Sheldon .service adviser who took care all my car needs for me. Friendly and very helpful. If I have any problems, he will be the man I well try to get in touch with. Good Service today. Thank you. More
by fbevacqua
Employees Worked With
John Sheldon
October 15, 2020
Robert Hernandez made sure the problem was correctly diagnosed and addressed and immediately followed that up by correcting an additional problem. I made it back to FL with no issues. Thank you again Ro diagnosed and addressed and immediately followed that up by correcting an additional problem. I made it back to FL with no issues. Thank you again Robert! More
by s537
Employees Worked With
Robert Hernandez
October 15, 2020
Robert my service Rep always gets my car in and out of dealership with when it comes to oil, changes and repairs done to my vehicles.Reliable customers service as always. Thank you Chevrolet. dealership with when it comes to oil, changes and repairs done to my vehicles.Reliable customers service as always. Thank you Chevrolet. More
by danielle.corral89
Employees Worked With
Robert Hernandez
October 14, 2020
They did not rotate my tires, put air in my tires, and the receptionist who schedule my appt was incompetent as I told her I had s leak that needed to be checked and my oil changed as this was the first t the receptionist who schedule my appt was incompetent as I told her I had s leak that needed to be checked and my oil changed as this was the first time I had it changed. The spot was in the afternoon and they don’t look at the vehicle for issues in the pm. The service manger got it taken care of to look at why it was leaking. He was awesome in helping me. More
by nancynkh
Employees Worked With
Service
October 13, 2020
I’ve been going to Gateway Chevrolet for routine maintenance for many years now and their service is excellent! Great communication, up front and fair pricing, and timely service. maintenance for many years now and their service is excellent! Great communication, up front and fair pricing, and timely service. More
by jemid
Employees Worked With
Robert Hernandez
