Gateway Chevrolet - Service Center

Nikki has been very helpful and updated me every step of the way during the repair of the body damage to my car! I would recommend Gateway Chevrolet to anyone! the way during the repair of the body damage to my car! I would recommend Gateway Chevrolet to anyone! More

Horrible experience I’ve purchased this car through this dealer and having me pay just so my car could not get fixed Properly is unacceptable dealer and having me pay just so my car could not get fixed Properly is unacceptable More

The customer service provided by Robert Hernandez is one of the reasons that we bought a second vehicle from Gateway Chevrolet. Thank you Roberto for keeping up such a positive attitude in todays chaotic w of the reasons that we bought a second vehicle from Gateway Chevrolet. Thank you Roberto for keeping up such a positive attitude in todays chaotic world. More

John did a great job, he got everything done under warranty and didn't push me to get something I didn't need. Thank you so much for your help! warranty and didn't push me to get something I didn't need. Thank you so much for your help! More

I scheduled an apt at this location for my first oil change a wash and vacuum at 1145, i dropped my car off at 10am i was called at 1145 that my car is ready for pick up, upon arriving John is on a call change a wash and vacuum at 1145, i dropped my car off at 10am i was called at 1145 that my car is ready for pick up, upon arriving John is on a call where I’m left standing waiting for help, i walked away to head to the service desk when he decided to get off the phone, he quickly said my car was ready and handed me keys and said it was out front when i went out to the car it hadn’t been washed, i open the door to find the vehicle in worst condition that it had been left, someone also left a car charger in the vehicle that wasn’t mine, the service manager said this was normal for a Saturday and that i could come back another time to have it detailed, he didn’t care, nor care about the inconvenience, nor that the work wasn’t completed, he seemed elated at the fact i had to come back, there was a Black Lives Matter sign in my car, which is the only reason i could believe they wouldn’t do the job! I question if the oil was even changed. To be a woman, and treated this way at a car dealership is disgusting! Misogynistic unprofessional and downright un safe space for women to operate in alone. If i had been with a male, & not had that poster in my car they may have done the job. More

Great Costumer Service, Robert was on point. Very easy to work with. Great Job. Kept me informed on repairs and warranty coverage. Friendly and Professional environment. work with. Great Job. Kept me informed on repairs and warranty coverage. Friendly and Professional environment. More

Mike was great. He took good care of me. He solved the problems that came up with my vehicle. I did not like how expensive it was. problems that came up with my vehicle. I did not like how expensive it was. More

Robert in service took care of me like I was part of the family. Always have a great experience. Great customer service no complaints. Thank you family. Always have a great experience. Great customer service no complaints. Thank you More

With the many dealership testimonials available online, potential customers can search for the best. This is something that the BBB has never achieved, maybe never tried, for whatever reason? Well, anyway, potential customers can search for the best. This is something that the BBB has never achieved, maybe never tried, for whatever reason? Well, anyway, with that said, it’s this ‘Baby Boomer’s’ opinion that if Gateway Chevrolet, along with Van Chevrolet, continue to provide genuine customer satisfaction, all the other valley Chevrolet dealers will either get on board, or start streaming movies. Mike D More

I took in my new vehicle and they never told me what the issues was. They kept saying the techs didn’t have time to check it even though I barely had 2 weeks with the vehicle. I kept pressing and pressing u issues was. They kept saying the techs didn’t have time to check it even though I barely had 2 weeks with the vehicle. I kept pressing and pressing until the returned my car back and told me it was fixed. They fail to inform you with what issues your vehicle has. More