Gateway Chevrolet - Service Center

Excellent, excellent service. My car was beautiful when I got it back and everyone was great to work with. Would always recommend them for collision and service work. They did what they said they would do an got it back and everyone was great to work with. Would always recommend them for collision and service work. They did what they said they would do and more. More

Everything went fast and was notified on all updates on my truck customer service was excellent couldn't ask for a better dealership. Thank you my truck customer service was excellent couldn't ask for a better dealership. Thank you More

Took in my Truck with an appointment. I needed an Oil change and bulb replacement in my center console buttons. I left my truck all day. Picked up my truck at night time with just anOil change. They told change and bulb replacement in my center console buttons. I left my truck all day. Picked up my truck at night time with just anOil change. They told me to reschedule another appointment for my button lighting. More

I set up an appointment online and when i arrived i was waiting for some one to help, the reps. would help the other cars that where here after and i was still waiting. Paul showed up from a different area waiting for some one to help, the reps. would help the other cars that where here after and i was still waiting. Paul showed up from a different area of the shop and asked if i needed help i said yes and let him know i made a appointment online and he checked for me. it did not show up on the tablet so he still helped me and had my car serviced. Paul is a very nice person and is very fast to ball rolling. even called to let me know car was ready when he said it will be ready. More

I took my 2015 Chevy surburban in with a check light they figured out what the problem was they fix and fixed it right threw the whole process they kept me inform on what was going on ... very good service figured out what the problem was they fix and fixed it right threw the whole process they kept me inform on what was going on ... very good service ...!!!! More

Te service department represented by Robert is the best. He has been extremely helpful and honest with solving any problems with my 2017 Volt. He is patient and responses knowledgeably to all issues and qu He has been extremely helpful and honest with solving any problems with my 2017 Volt. He is patient and responses knowledgeably to all issues and questions. More

Super fast service Mike Beck is friendly and informative. The scheduled service was completed quickly and the after report was clear and informative. Great experience. The scheduled service was completed quickly and the after report was clear and informative. Great experience. More

Service department is horrible! No communication, takes 5 hours for an oil change, tire pressure was WAY higher than it should have been, asked for info on a check engine light, received no documentation reg hours for an oil change, tire pressure was WAY higher than it should have been, asked for info on a check engine light, received no documentation regarding that, I had to call 2-3 times for updates More

2nd time in the same month I've had to go back for the same reason!!! I did not have a reliable vehicle before I bought this one, I do not have a reliable vehicle even with this one!!! same reason!!! I did not have a reliable vehicle before I bought this one, I do not have a reliable vehicle even with this one!!! More

Scheduled appointment. Wait time 2 hours for oil change and tire rotation. Totally unacceptable! Very disappointed. I had to inquire about status of work, was not given an update. Again very disappointed. and tire rotation. Totally unacceptable! Very disappointed. I had to inquire about status of work, was not given an update. Again very disappointed. ☹️ More