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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
3,977 Reviews

3,977 Reviews of Gateway Chevrolet - Service Center

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November 18, 2020

This is my go to place for my oil change. Next time I will ask for a different advisor. Very rude never had a problem before More

by covsteph25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason
November 17, 2020

John Sheldon and Service was great! Only reason for 4 stars is how long it is taking for a refund to hit my account! Thanks More

by alison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sheldon
Nov 17, 2020 -

Gateway Chevrolet responded

Thanks Alison for highlighting some of our staff who helped make this such a great experience! Yes, Banks do take time to refund accounts. Thanks again for taking the time to leave us this information about your recent visit. Take care! Best Wishes, Team Gateway

November 16, 2020

Gateway Chevrolet did a great job on my car. Thank you so much. I love my 2017 Chevrolet Cruze. Too bad the car wash was broken. 😄 More

by cmurphy72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Service Dept
Nov 17, 2020 -

Gateway Chevrolet responded

Thanks Cmurphy72! We always want to hear back from our clients and we're glad you had such a positive experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We are currently installing a New Car Wash. Thank you for your understanding. We look forward to your next visit! Take care! Best Wishes, Team Gateway

November 16, 2020

I use my vehicle for work and brought it in for a routine maintenance. I also asked the service advisor if they could check it because I think I had a leak. I was told They did not mention a leak however I g More

by raulv1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alejandra I believe
Dec 01, 2020 -

Gateway Chevrolet responded

Thank you Raulv1 for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. We sincerely value your business ! Best Wishes, Team Gateway

November 14, 2020

John was great and the service was very timely, coffee was great. wearing mask was a pain in the a__. Thanks to our Gov. With a 99.9% recoverey rate what is the fear. More

by sf2525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheldon,John
Nov 15, 2020 -

Gateway Chevrolet responded

Hi sf2525, thank you for your kind review; we are happy to pass along your comments to John and the team here at Gateway Chevrolet, Inc.! We look forward to your next visit! Take care! Best Wishes, Team Gateway

November 14, 2020

There awsome took care of my car isdues n they were very professional n kept me updated the whole time... Would be bringing my car back here for maintaince services More

by VEGAMANDO91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Nov 15, 2020 -

Gateway Chevrolet responded

Wow Vegamando91, it's experiences like yours that really keep us motivated! We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care! Best Wishes, Team Gateway

November 13, 2020

My service advisor, Paul was outstanding. His communication and dedication to customer service is excellent. I will be back with all my service needs in the future. More

by mhardin2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Nov 15, 2020 -

Gateway Chevrolet responded

Hi Mhardin2, thank you for your kind review; we are happy to pass along your comments to Paul and the team here at Gateway Chevrolet, Inc.! Your satisfaction is our top priority. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

November 12, 2020

Zach always takes good care of us. Reviews everything with the vehicle with us. Never feel pressured. Always pleasant. Knowledgeable and obviously knows his job. More

by lynn
Recommend Dealer
Yes
Employees Worked With
Zach
Nov 13, 2020 -

Gateway Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care! All the best, Chelsea Wheeler

November 12, 2020

Great service and will continue to come back again for future service. I will recommend this dealership to friends and family members. As well as the service department. More

by Chavez, Chris311
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Nov 13, 2020 -

Gateway Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care! All the best, Chelsea Wheeler

November 12, 2020

First time making an appointment and the whole visit was wonderful. Thank you again. My person helping was very friendly and knowledgeable. I will definitely be making my visits by appointment. More

by BMGARCIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Mitchell
Nov 13, 2020 -

Gateway Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care! All the best, Chelsea Wheeler

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