Gateway Chevrolet - Service Center

My car has been failing to start. After I wait a number of minutes the car starts. I decided i should bring the car to the dealer to find out whats wrong.. they had the car for a day and called me the next of minutes the car starts. I decided i should bring the car to the dealer to find out whats wrong.. they had the car for a day and called me the next day to say they could find nothing wrong. They did not charge me since they couldn't find the problem. The service dept must not have opened the hood. Today I found a nest in the engine. More

The best customer service. I was assigned a contact person to meet. I was also provided transportation to and from the service center. On my way out I was able to grab a couple muffins to feed my kid person to meet. I was also provided transportation to and from the service center. On my way out I was able to grab a couple muffins to feed my kids breakfast when I returned home. Easiest morning ever. More

Advisor was fantastic and service tech found the tire issue I was having when no one else could. Much appreciated! Went to discount 5 times with no luck. issue I was having when no one else could. Much appreciated! Went to discount 5 times with no luck. More

I had a friendly, fast, and COVID safe experience on my last visit for my routine oil change. My car care maintenance is free as part of my warranty and I feel confident and trust getting all my car care n last visit for my routine oil change. My car care maintenance is free as part of my warranty and I feel confident and trust getting all my car care needs with Gateway Chevrolet. I highly recommend them! More

When I always pull up to get my Silverado service there is always a friendly lady welcoming me and getting my service advisor to me bought my 2018 Silverado from here and always will have it serviced here is always a friendly lady welcoming me and getting my service advisor to me bought my 2018 Silverado from here and always will have it serviced here there always helpful and friendly from sales to services More

Take 9 hourrs for check the truck and we told me ,not fund nothing and leave the truck inside and outside durty, but I don't thing they check the truck fund nothing and leave the truck inside and outside durty, but I don't thing they check the truck More

Quick and polite LOVE coming to have my oil changed here! You guys make it so convenient! I love how you offer rides home, water and snacks, and mini golf. You guys make it so convenient! I love how you offer rides home, water and snacks, and mini golf. More

Mr. Hernandez has taken great care of me for over 10 years servicing my Tahoes. Thank you sir for making the experience so great! I tell people all the time to go see him... years servicing my Tahoes. Thank you sir for making the experience so great! I tell people all the time to go see him... More

I have been going to Gateway for a few months now and have been ver happy with their service. Although they're always busy, they remain professional and courteous. have been ver happy with their service. Although they're always busy, they remain professional and courteous. More

If i could give this dealership less than one star I would. What a disgrace to the GM brand. I have gone in for a scheduled oil change twice that took over 3 hours. Nothing is as agitating as staring at would. What a disgrace to the GM brand. I have gone in for a scheduled oil change twice that took over 3 hours. Nothing is as agitating as staring at your car in the same spot for 2 and a half hours when you scheduled to have it done. If I was a walk one thing but it was scheduled. Then to ask my service associate how much longer and he lies saying the car is done just waiting on the wash. I had be facing the car I know it didn't move. Just an excuse for his lack of give a xxxx. Will not be returning unless they want to provide a rental car for the day so they can dick around for an entire shift until they get to my 10 minute oil change. More