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Gateway Chevrolet - Service Center
Avondale, AZ
3,977 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
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3,977 Reviews of Gateway Chevrolet - Service Center
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December 25, 2020
Booked an 8am oil change for 12/23 online and when I get to the dealership they said The wait would be 1-1/2 to 2 hours. I was told your systems don’t communicate from the dealership to online so I would ha to the dealership they said The wait would be 1-1/2 to 2 hours. I was told your systems don’t communicate from the dealership to online so I would have a walk in appointment. I booked online after being emailed from Onstar that my oil was at 1%. Huge inconvenienced as booking an appointment should be relatively quick to the service desired. My truck was not washed either after waiting for the full 2 hours for the service. The whole place seemed overwhelmed and short handed. More
by mikejozens
Verified CustomerEmployees Worked With
Not sure
December 24, 2020
I'm always pleased with my experience at Gateway Chevrolet; they have a friendly, knowledgeable, helpful staff. Service is completed in a courteous, timely manner. Chevrolet; they have a friendly, knowledgeable, helpful staff. Service is completed in a courteous, timely manner. More
by reebjw
Employees Worked With
John
December 24, 2020
It was a really very satisfied experience with the whole work the do to my car!! Im really happy and im going to recommend to all my friends and family... work the do to my car!! Im really happy and im going to recommend to all my friends and family... More
by danyvalencia1.dv
Employees Worked With
Service center
December 24, 2020
Thanx for getting me in last minute! Robert Hernandez and crew were great as always. Whenever I need my vehicles serviced, I contact Robert personally. crew were great as always. Whenever I need my vehicles serviced, I contact Robert personally. More
by grzhoppa
Employees Worked With
Robert Hernandez
December 23, 2020
This dealership left me with a great feeling of partnership in owning one of their vehicles. Very attentive, responsive and friendly. Definitely not what is normally expected after you drive off a partnership in owning one of their vehicles. Very attentive, responsive and friendly. Definitely not what is normally expected after you drive off a dealerships lot. My sincere Gratitude. More
by RONSCONGAS
Employees Worked With
All of the staff in the servicing/maintenance department. Great JOB.
December 18, 2020
Dealing with the service department at Gateway Chevy makes what would normally be a mundane experience a very enjoyable one. Our advisor Robert Hernandez ALWAYS displays professionalism and is concerne makes what would normally be a mundane experience a very enjoyable one. Our advisor Robert Hernandez ALWAYS displays professionalism and is concerned about our overall experience with every appointment. More
by walter.louro
Employees Worked With
Robert Hernandez
December 17, 2020
It’s the best dealership I’ve ever been to great customer service, great sales representatives, very well educated and best prices for new vehicles. service, great sales representatives, very well educated and best prices for new vehicles. More
by KARELYMAGALLANES1992
Employees Worked With
Alex Aguirre
December 14, 2020
First time at Gateway Chevrolet having just moved to Arizona. Robert was very helpful getting me checked in and showing me around. Will definitely use Gateway in the future for all of my service needs Arizona. Robert was very helpful getting me checked in and showing me around. Will definitely use Gateway in the future for all of my service needs. More
by RDT
Employees Worked With
Robert Hernandez - Service Advisor
December 12, 2020
time was longer then what was told even with an appointment made a mess inside and out side of the truck grease and grime in strange areas like on my windshield damaged right hand door appointment made a mess inside and out side of the truck grease and grime in strange areas like on my windshield damaged right hand door More
by lew23
Employees Worked With
Howard Thaler
