Gateway Chevrolet - Service Center

I was told by the scheduling assistant that the coolant change would include all coolant circuits, it did not. It was $130 per circuit and other charges appeared that I was not informed of that seemed rout change would include all coolant circuits, it did not. It was $130 per circuit and other charges appeared that I was not informed of that seemed routine but were not mentioned when I asked about the cost before hand. More

I took my 2019 chevy malibu to get fixed, it was turning off after I was driving it for a couple miles in the dealership they told it was a sensor I payed $900 and some change. It needed a new battery also off after I was driving it for a couple miles in the dealership they told it was a sensor I payed $900 and some change. It needed a new battery also the guy told as soon as I get a new battery all the lights were going to turn off, well it didn’t the problem got worst. As soon as I turn the car on it turns off I called the guy and he said that the car didn’t have any warranty because it was salvage title. So I pretty much gave them $900 for nothing More

Scheduled oil change took 4 hours(no charge). Service tech spilled oil on fan shroud which stain my driveway. John had my truck steamed wash tech spilled oil on fan shroud which stain my driveway. John had my truck steamed wash More

Always great service! Wouldn’t take my vehicle to any other place! I recommend their service to many friends family members. Thank you for the great work. other place! I recommend their service to many friends family members. Thank you for the great work. More

My car was needing numerous repairs and the cost was was really adding up. They were understanding and worked with us. Really saved the day. really adding up. They were understanding and worked with us. Really saved the day. More

Rob is always on point. Easy to deal with and no hidden fees. Thoughtful and caring. True professional, great customer service. Give him a raise. fees. Thoughtful and caring. True professional, great customer service. Give him a raise. More

Awesome Service! I give it 10 stars if i could very great customer service! John was very helpful. I will recommend my family to come here if they need too. customer service! John was very helpful. I will recommend my family to come here if they need too. More

Happy with my oil change service, took 2 hours but still happy with service I recurved. I like the shuttle service the dealership provided to take me home and pick me up when the service was completed happy with service I recurved. I like the shuttle service the dealership provided to take me home and pick me up when the service was completed More

John Sheldon was tremendous!! He was extremely helpful and great to deal with. However, I had my rear tires replaced and it took 8 1/2 hours to get this done. The reason was the alignment station was behi and great to deal with. However, I had my rear tires replaced and it took 8 1/2 hours to get this done. The reason was the alignment station was behind. This is not the first time I have had long waits for this same reason. To make a better dealership, resolve the issue with the alignment station. Waiting this long is frustrating and unnecessary. More