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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
3,978 Reviews

3,978 Reviews of Gateway Chevrolet - Service Center

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January 29, 2021

Great customer service and turn around time was great. The service was excellent and I will most definitely go back for my car service needs. More

by nnamdi09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Thompson
Feb 01, 2021 -

Gateway Chevrolet responded

Hi nnamdi09, we are so happy to read such a great review about Gateway Chevrolet, Inc.! We do strive for 100% satisfaction, and it is great to see you had such a positive experience at Gateway Chevrolet, Inc.. We hope to see you soon! Best Wishes, Team Gateway

January 28, 2021

Robert Hernandez is awesome. Very professional and helpful. Give the man a bonus. Bravo. Bravo. Bravo. Bravo. Really? Get rid of the 25 word minimum. More

by T3FREESKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hernandez
Jan 31, 2021 -

Gateway Chevrolet responded

Hi T3FREESKI, thank you for your kind review; we are happy to pass along your comments to Robert and the team here at Gateway Chevrolet, Inc.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

January 28, 2021

Car was in OEM comdition when I recieved it.It was like new and detailed and serviced.My only complaint was with my insurance company. More

by thomcolle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Thompson
Jan 31, 2021 -

Gateway Chevrolet responded

Hello thomcolle, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Best Wishes, Team Gateway

January 27, 2021

According to the report, you made a multi point vehicle inspection, but service advisor didn’t submit a report of that inspection, and didn’t make any recommendations according of the results of that insp More

by r_vega68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gambino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Bieber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enrique Velazquez, Jeremy Thompson, Alex Aguirre
Jan 28, 2021 -

Gateway Chevrolet responded

Thank you r_vega68 for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. We would like the opportunity to address your concerns. Thank you again, and we look forward to hearing from you. Best Wishes, Team Gateway

January 27, 2021

Immediately to care of our problem and had our vehicle back to us in one day we were satisfied with the service and the acknowlegement when we arrived there More

by heymaff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hernandez
Jan 28, 2021 -

Gateway Chevrolet responded

Hi heymaff. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Best Wishes, Team Gateway

January 26, 2021

Liz Diaz Super helpful, she came up to me right away and assisted to help me out as well as well as offering me a Lyft back home till my car was ready for pickup and kept me updated on everything More

by MARIAMBAULUS1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz Diaz
Jan 27, 2021 -

Gateway Chevrolet responded

Hi MARIAMBAULUS1234, thank you for your kind review; we are happy to pass along your comments to Liz and the team here at Gateway Chevrolet, Inc.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

January 25, 2021

The intake went well, the service was done promptly and to our expectation. However when trying to pick up our vehicle our service rep was too busy “catching up with a buddy” to help us. There is zero reas More

by hestcharlton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul
Mar 09, 2021 -

Gateway Chevrolet responded

Hello Jen Charlton, Our team strives to deliver an excellent experience, and are disappointed that you didn't receive a positive experience during your visit. If you have further needs or questions, please reach out 623-687-3503! Best Wishes, Team Gateway

January 25, 2021

Liz was awesome and kept me updated. My only issue is.....I had an appointment at 11:45 am, and I finally drove out at 3:12 pm. I was there for an oil change. More

by bubyenow2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
liz diaz
Jan 25, 2021 -

Gateway Chevrolet responded

Hi bubyenow2, thank you for your review; we are happy to pass along your comments to Liz and the team here at Gateway Chevrolet, Inc.! We sincerely thank you for the review, and look forward to seeing you again soon! Best Wishes, Team Gateway

January 25, 2021

Quick and efficient! I don't remember my rep's name but he answered all my questions. The girls at the cashiers desk also were very friendly and helpful. Thank you. More

by Cheryl Honnie
Recommend Dealer
Yes
Employees Worked With
I dont remember their names.
Jan 25, 2021 -

Gateway Chevrolet responded

Hi Cheryl, we're happy you found our staff to be so supportive during your experience here at Gateway Chevrolet, Inc.. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Gateway Chevrolet, Inc.. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

January 24, 2021

The service team is Awesome! my service adviser John Shelden steps up above and beyond ever time. In the last 5 years John has proven himself to be professional, knowledgeable and very!!! friendly he ge More

by Alaisank1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Shelden
Jan 25, 2021 -

Gateway Chevrolet responded

Hi Alaisank1, thank you for your kind review; we are happy to pass along your comments to John and the team here at Gateway Chevrolet, Inc.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

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