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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
3,981 Reviews

3,981 Reviews of Gateway Chevrolet - Service Center

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September 14, 2022

Dealership is pretty good, only thing there is to really complain about would be the wait time. More

by cabralmj01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trinidad
Report | Print
Sep 16, 2022 -

Gateway Chevrolet responded

Thank you for taking the time to leave your honest feedback. We are disappointed to hear your wait time was longer then expected we will share your concern's with our team to improve our timing. Thank you again for choosing Gateway Chevrolet, INC. and we hope to see you again. Team Gateway

September 14, 2022

Easy scheduling, quality service. Friendly staff who are thorough and do quality work. knew important details about my vehicle. More

by bbhenderson51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony in Service
Report | Print
Sep 23, 2022 -

Gateway Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

September 14, 2022

Can't get car in when engine light on. Bad car wash. Windows smugged, car was not vacuumed. Windows worse then brought in. More

by MUFFINORTEGAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zach
Report | Print
Sep 23, 2022 -

Gateway Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 13, 2022

Zac had my truck fixed in 2 hours. I’m very pleased with my service More

by STERLING7334
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zac
Report | Print
Sep 23, 2022 -

Gateway Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, INC. and we hope to see you again soon!

September 12, 2022

Very efficient visit . Time frame to pick up car was good. Will come back. Thanks More

by NMARINO104
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
Sep 23, 2022 -

Gateway Chevrolet responded

Hello, we're glad to hear you enjoyed your visit. We sincerely value your business and look forward to your next visit!

September 09, 2022

Paul was horrible to work with most unprofessional service advisor I have ever had to deal with . Just extremely rude and unprofessional I brought my truck in on Tuesday 8am and no communication until More

by ulises.perez1473
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul
Report | Print
Sep 23, 2022 -

Gateway Chevrolet responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please contact us at (623) 239-8343 so we can work with you to make this right.

Sep 23, 2022 -

ulises.perez1473 responded

I am very disappointed in Chevy I took my truck in also for door trim coming apart and they said they couldn’t do nothing about it now it’s coming apart even more ! I love my Silverado but theses issues with service advisor and dealership not want to help is very disappointing! I even called to talk to manager never got a call back

September 09, 2022

service was great. gateway never lets me down. the service is always great. i have also purchased several cars from them More

by johns22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Sheldon
Report | Print
Sep 23, 2022 -

Gateway Chevrolet responded

Hi there, thank you; we appreciate your feedback! Hi, thanks for taking the time to leave a review. If you have any further questions, please give us a call. We're always happy to help!

September 08, 2022

Your people are great. So kind and courteous. Glad to be a customer. Thank you. More

by BARBOZEMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexandra Cruz
Report | Print
Sep 23, 2022 -

Gateway Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

September 08, 2022

Very prompt on repair, I thought I had to wait another week to tix problems More

by caschmidt38
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
Sep 23, 2022 -

Gateway Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

September 07, 2022

Quick and easy service, Dominick was great and pick up and drop off was fast More

by bquinterod1624
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominick
Report | Print
Sep 23, 2022 -

Gateway Chevrolet responded

Hi there, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

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