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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
3,981 Reviews

3,981 Reviews of Gateway Chevrolet - Service Center

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September 20, 2022

Appointment was at 10:40, arrived @10:30 and was told it would take 2 hours, why have an appointment? Actually took over 2 hours, ridiculous. More

by coachstonge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service: 3-4 starts
Sep 23, 2022 -

Gateway Chevrolet responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Gateway Chevrolet, INC. (623) 2 39-8343

September 20, 2022

This was my second time at this dealership and I was disappointed. I got my oil changed but I had a question in regards to a noise that my truck made when I turned the wheel. It wasn’t going to take muc More

by dodger241082
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Trinidad
Sep 23, 2022 -

Gateway Chevrolet responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Gateway Chevrolet, INC. (623) 269-8343

September 20, 2022

They do a great job nicely done n they treat me like a real customer with everything i need More

by chango2685
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseluis Lopez
Sep 23, 2022 -

Gateway Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! We're pleased to know we have been able to exceed your expectations and really help you out!- Team Gateway

September 20, 2022

They are able to get my car fixed too bad the car they sold he had so many problems. Chevy covers none of these problems. More

by KATYK03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Thompson
Sep 23, 2022 -

Gateway Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 17, 2022

All good except for the car wash was terrible! Looks like they wiped all the windows and mirrors with a soapy rag and left it to dry. As soon as I turned out of the lot towards the sun I could not More

by M.RCANNON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz
Sep 23, 2022 -

Gateway Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. If you're ever in need of more help, please let us know! 623-239-8343

September 16, 2022

The service was great, and quick to respond to any questions I had. Thank you More

by aromero0187
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zackery
Sep 23, 2022 -

Gateway Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 16, 2022

Dominic was very professional and out going. He took care of me and didn't miss lead me in any way. I told him what I needed and he made sure the job got done right. More

by lcuellar2352
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic
Sep 23, 2022 -

Gateway Chevrolet responded

Hi there, thank you for taking the time to leave a review for us at Gateway Chevrolet, INC.. We're happy we could meet your expectations!

September 16, 2022

Dominick was perfect! Fast and friendly service, he will be my forever go-to guy. More

by TAMIKAMCKANEY40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Cone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominick
Sep 23, 2022 -

Gateway Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

September 16, 2022

Payed for my engine to be steamed clean. It looks like they just took a rag and wiped the dust off the top. They did a half xxx job. Looks like they took 2 minutes doing it. Pleased with the More

by SALGADO204
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service
Sep 23, 2022 -

Gateway Chevrolet responded

Hi, thank you for taking the time to leave us feedback about your experience with us. We would like to work towards a resolution, so if you are willing, please reach out to us at (623) 250-3357 to discuss this further. Thank you!

September 15, 2022

Went in and they bumped me to front of the line since I was 60 miles from home and had no way to get hhome much appreciated. More

by watchdog1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bieber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Gateway Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

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