Gateway Chevrolet - Service Center

my advisor was awesome and helpful. I was given an estimated wait time and it was exactly what they quoted me I was given an estimated wait time and it was exactly what they quoted me More

Terrible job at washing cars there’s water spot all over my windows and hood and that’s from not drying it when u guys wash it !! Now when I hand wash it you can tell the water spots my windows and hood and that’s from not drying it when u guys wash it !! Now when I hand wash it you can tell the water spots More

Ridiculously overpriced went in for an alignment and a traction control light check cost 309 dollars. After this alignment my corvette pulls to the right when it didnt before so now I have to go back agai traction control light check cost 309 dollars. After this alignment my corvette pulls to the right when it didnt before so now I have to go back again & they're always backed up so it takes days. More

They always great when I go do my oil change there, never had a problem. had a problem. More

As always, excellent service and friendly staff. Cody stays in touch and works with me on what my car needs. Cody stays in touch and works with me on what my car needs. More

Didn't take long to drop off the car, they were very friendly, nice and acted as professionals. friendly, nice and acted as professionals. More

Zach was great but really crappy I had to spend $1100 on a rental car because my car took do long. Never was told about warranty on work. My mats have black grease on them, where they never have before with a rental car because my car took do long. Never was told about warranty on work. My mats have black grease on them, where they never have before with work done. Now I have to pay for an expensive detail! More

Had appointment at 7 and didn’t get checked in til 7:20 am. Then I requested to wait for my vehicle but was told it would take 4-5 hours (so what’s the purpose of an appointment). I was told a Lyft would t am. Then I requested to wait for my vehicle but was told it would take 4-5 hours (so what’s the purpose of an appointment). I was told a Lyft would take and bring me back however due to previous encounters I was hesitant. Sure enough it took a hour for the Lyft to pick me up and take me back to the dealership. After making a complaint I felt I was dismissed by my advisor Trinidad (as if Chevy was doing me a favor). After arriving I had to wait 10-15 minutes before I was checked out because “someone was I front of me”. No apology was given. More

I will never understand what the point of making an appointment is when it will still take more than 3 hours for an oil change. appointment is when it will still take more than 3 hours for an oil change. More

Easy drop off and not bad of a wait. Word word word word word word Word word word word word word More