Gateway Chevrolet | Page 811

Great Experience I had a great experience with Gateway and Howard. He was strait forward and honest throughout our entire interaction and all of his staff was more the I had a great experience with Gateway and Howard. He was strait forward and honest throughout our entire interaction and all of his staff was more then happy to help during out time at the dealership. More

Excellent service The service was excellent and had a pleasurably wait in the customer lounge with their free wifi. The advisor kept me up to date on the service and e The service was excellent and had a pleasurably wait in the customer lounge with their free wifi. The advisor kept me up to date on the service and everyone was friendly More

Bad workmanship and follow through Worst dealer to deal with, worse mechanics and gave me back my vehicle 9 hours and had parts put back on my Traverse that were loose and I have to bri Worst dealer to deal with, worse mechanics and gave me back my vehicle 9 hours and had parts put back on my Traverse that were loose and I have to bring it in to another dealer to see what has to be adjusted or put on the way it should have been. More

Great Buying Experience Today, I had a great buy experience with Howard. :Prior to arriving at the dealership, Howard was honest and realistic regarding what to respect rega Today, I had a great buy experience with Howard. :Prior to arriving at the dealership, Howard was honest and realistic regarding what to respect regarding pricing and a fair value for my trade. Howard and David made the car buying experience reasonably pleasant and very efficient. Both guys were extremely respectful of my intelligence, and my time. I would highly recommend Howard and David to anyone interested in a Chevy. This is my second Camaro Convertible and I am extremely happy with the product, already. J. Tarzia More

I will ALWAYS come back to Gateway! Let’s start from the beginning: I have been working on my credit for about 2 years. I had my eye on a Chevy Trax, and I had went into a dealership clo Let’s start from the beginning: I have been working on my credit for about 2 years. I had my eye on a Chevy Trax, and I had went into a dealership closer to me to check it out. As soon as I pulled in, I felt like I was surrounded by vultures. The salesman pressured me into pulling credit, talked up their financing department and how much magic they could do. Sadly, it was a Saturday, and he said he would contact me first thing Monday morning when the banks open. Well, guess what? I had to call multiple times to get back an answer. Not once did the salesman call me. They hassled me, tried to get me to accept an offer for over $100 over my monthly budget for a payment, an insane interest rate and wanted a large chunk of change down. I felt completely defeated and let down. (Let’s say this dealership didn’t have the “Courtesy” they claim to have.) They also did 4 hard pulls on my credit report. I wasn’t stoked, as they weren’t all listed as automotive. I came home that evening and I found myself looking again. More or less at the Trax, reading about it and researching financial lenders. I came across Gateway Chevy and looked at their inventory... and I found my dream Trax. I decided to call and Anthony Luna answered. I explained my situation to him, and asked about the deals listed for the Trax. He was super professional and friendly. The next morning, he promptly called me as promised and put me on the phone with his manager, Howard Thaler. Working in finance myself, I knew he couldn’t give me a definite number. But, I specifically told him everything about my budget, credit score, income and my trade in. I asked him point blank “Do you actually think this can be done?” He didn’t make me any promises, but he said he would start working my application and get back to me. He said he’d do his best to be honest with me, and he personally didn’t want me to drive all the way out there if I was just going to be let down. Not long after, he was already calling me back with good news. He told me my best case scenario, and my worst case. (Depending on the bank) He didn’t put pressure on me. He treated me like human being. I decided I was ready to try one last time. I made the drive to the dealership. On my way there, Anthony texted me and told me he had the car pulled up and in the shade for me! As excited as I was, I still knew something could change... I was a nervous wreck in the waiting room. Anthony was super kind and constantly around, doing his best to keep me feeling positive! After a short amount of time, Anthony came out with the good news that Howard was able to get me financing with a great lender within my budget. And he was able to get me an amazing price on my trade in. G(I was worried... I owed more than it was worth) AND I didn’t have to put anything down!!! When it was all said and done, I was able to thank Howard (yes, I hugged him!) and talk to him more about the financing. He didn’t sugarcoat anything with me, he was honest. My interest rate is over 10% less than my old car, and I finally feel like I’m getting ahead. Another thing to mention about Howard: he encouraged me the entire time. He complimented my effort to build my credit, he encouraged me with great advice and offered so many great suggestions to continue to get better. I’m not quite there yet... but, I am getting there. And it was amazing to feel like someone was on my side, and really vouched for me. Once we started wrapping up my deal, I was sent over to Jose Molina to finish signing. He was super great, explained things super clearly and answered all of my questions. He was kind and professional. This was my first new car purchase, so it was nice to have someone talk to me about what to expect. Soon after, Anthony was handing me the keys to my new Trax LT. It felt incredible! Earlier that day, I never would have thought this would have happened. I felt so defeated and ready to give up. I am so happy I called Gateway. I’m so grateful for Anthony for facilitating my sale, keeping me feeling positive and communicating with me. I am so grateful for Howard, for going the extra mile for me and helping me move forward in my life. All the advice and encouragement was beyond appreciated: And I am so grateful for Jose making the paperwork easy, and being super supportive. Thank you, thank you, thank you! I haven’t stopped smiling since I got in my new Trax. Long story short (maybe it’s too late for that!) ... GATEWAY CHEVROLET HAS A CUSTOMER FOR LIFE! I can’t wait to come back! More

Very Fine Experience Very satisfied with the way I was treated during the entire buying experience. Alex Aguirre was very helpful and treated my wife and I in a very profe Very satisfied with the way I was treated during the entire buying experience. Alex Aguirre was very helpful and treated my wife and I in a very professional manner. He spent lots of time listening to our desires and then helped us find the Colorado we liked. If you like being treated with respect, I highly recommend dealing with Alex. More

very good Very pleased that they took very good care of me and I would highly recommend them. I plan on returning to the dealership and purchasing more vehicles Very pleased that they took very good care of me and I would highly recommend them. I plan on returning to the dealership and purchasing more vehicles. More

Best experience I've ever had buying a car ALEXANDER ELIAS IS THE MAN! I came in with bad credit and was unsure if I was going to be able to get the car I wanted but Alex treated me with respec ALEXANDER ELIAS IS THE MAN! I came in with bad credit and was unsure if I was going to be able to get the car I wanted but Alex treated me with respect and went way out of his way to help me get in to the car I really wanted! He ever bought me jimmy johns cause I ended up going there late in the evening and didn't eat dinner before hand, I was so hungry and had mentioned that I was so hungry and he said I'm gonna order jimmy John what do you want I got you. I was so thankful that he cared enough to do something that nice for me! I would and will recommend anyone looking for a car to go Alex More

Amazing experience with Gateway Chevrolet Aaron in finance is am amazing, friendly and helpful... Aaron will go out his way to help you.. Thank you for being such an awesome person. Howard, Aaron in finance is am amazing, friendly and helpful... Aaron will go out his way to help you.. Thank you for being such an awesome person. Howard, Tony, and Yoli... Thank you again helping me get a 2nd car at Gateway Chevrolet.. All three amazing people are the best in the business and will go out of the way to help you.... They are warm, friendly and an amazing people you can have in your life. More

Looking for car Josh was a great guy help me out on any needs I had it's a 5 star dealership with great customer service like josh bowls thank you see you again soon Josh was a great guy help me out on any needs I had it's a 5 star dealership with great customer service like josh bowls thank you see you again soon More