Gateway Chevrolet | Page 804

Warranty and accessories added I would like to thank David Sanchez, Paul Hapeman and you Staff for quickly resolving a warranty issue with very little inconvienance on my part. I would like to thank David Sanchez, Paul Hapeman and you Staff for quickly resolving a warranty issue with very little inconvienance on my part. More

Great Experience From the time we pulled into the dealership until the time we left with our new Traverse, the experience was outstanding. Just have nothing to complai From the time we pulled into the dealership until the time we left with our new Traverse, the experience was outstanding. Just have nothing to complain about. More

Fair and No Hassle The entire experience was seemless and hassle free. Everything was explained thoroughly and again if needed. Price was fair and I love the 2019 Equino The entire experience was seemless and hassle free. Everything was explained thoroughly and again if needed. Price was fair and I love the 2019 Equinox so far. More

Advertisements lie but not as badly as the salesmen do The listed car price gets you in the door, but are not near the actual price of the vehicle. The salesmen are completely sketchy and do everything the The listed car price gets you in the door, but are not near the actual price of the vehicle. The salesmen are completely sketchy and do everything they can to get you to sign, even asking for your initials just to check on if they can make a deal happen for you. Entire staff was completely untrustworthy and I would not recommend them to anyone. More

wonderful Huge selection of colors for camaro. Went to another Chevy dealer and they had no 2019 camaros. Gateway is the Chevy dealer to go to. Huge selection of colors for camaro. Went to another Chevy dealer and they had no 2019 camaros. Gateway is the Chevy dealer to go to. More

Mala calidad I did not like the car they gave me, everything fails and I'm not happy with the contract..very bad service. I wanted to change the car to the third I did not like the car they gave me, everything fails and I'm not happy with the contract..very bad service. I wanted to change the car to the third day and you did not want, I am very sad since I am going to pay a car that does not work, broken glass and engine on. More

Great dealership to deal with Everyone at this dealer was great to deal with. James Huggins was very honest and upfront with the price, and no hidden cost. Thank you James! Everyone at this dealer was great to deal with. James Huggins was very honest and upfront with the price, and no hidden cost. Thank you James! More

Poor customer service Other than working with Paul Hapeman, I would not recommend this dealership to anyone and do not plan on purchasing any additional vehicles there. Other than working with Paul Hapeman, I would not recommend this dealership to anyone and do not plan on purchasing any additional vehicles there. I purchased a pre-owned certified vehicle, told that my warranty documentation was "locked up" for the evening. I was told the documents would be available the following day, but I returned 2 days later after driving 20 miles (one way), was again told the documents were locked up. I called and spoke to manager John Huggins, who then told me I had to drive in again and "sign" for the warranty docs and told me there was no longer a general manager to speak with after I had asked to speak to the GM. Two days later I spoke with another sales manager Kevin, who stated he would have the documents in an envelope at the receptionist. The documents were not the warranty, just the certified inspection. Also, during the financing of the vehicle, Kevin in finance made a statement that was out of line regarding 'he needing to make a profit off of me'. After speaking with Paul, he was very helpful, apologetic and even delivered the documents to my home. I feel I was ignored after the sale was complete. Unbeknowst to the dealership, my husband is a mechanic and we have friends that work at another dealership- Midway Chevy. Both stated that the service and stories I was given were not standard service. and they also will not be referring family, friends, acquaintances to Gateway. I usually buy a new car every 5 years, but my next car will be purchased elsewhere. I've never received such poor and inconsistent service at any previous dealership during any previous purchase. Paul Hapemen went out of his way and above the standard to help me. He is the only good thing at Gateway. More

My Gateway Experience What a great experience it was waiting for my oil to be changed! Plus they washed my car! I will go back again. I need to write more. Hope this is eno What a great experience it was waiting for my oil to be changed! Plus they washed my car! I will go back again. I need to write more. Hope this is enough. More

Fast Service The estimate was one hour; the actual time was 57 minutes. Quick in, quick out. Not only fast service, but accurate service. Always a friendly atmo The estimate was one hour; the actual time was 57 minutes. Quick in, quick out. Not only fast service, but accurate service. Always a friendly atmosphere. More