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Gateway Chevrolet
Avondale, AZ
8,212 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,212 reviews
March 21, 2019
Awesome I bought my car here 5 years ago and have been using their service center the whole time. In the beginning i had a couple service guys treat me bad bu I bought my car here 5 years ago and have been using their service center the whole time. In the beginning i had a couple service guys treat me bad but they are no longer there. I work with Robert Hernandez and he is always kind and courteous and thinks of his customers first. He makes sure we are happy when we leave and always returns calls. As long as he is there i will continue to bring my car to him. My family also uses the service center and deals with Robert. More
by ABACA72
Verified CustomerEmployees Worked With
Robert Hernandez
March 21, 2019
Excellent service Ajay Martinez was hands down the best saleman we have ever dealt with!!! We will only go to him from here on out!!! Thank you!!! Ajay Martinez was hands down the best saleman we have ever dealt with!!! We will only go to him from here on out!!! Thank you!!! More
by AJO2288
Employees Worked With
Ajay Martinez
March 20, 2019
Car care Thank you for taking good care of your customers! We appreciate the friendly staff and quick response since the day we leased our Malibu's. Thank you for taking good care of your customers! We appreciate the friendly staff and quick response since the day we leased our Malibu's. More
by r.livermore15
Employees Worked With
Alex Aguirre
March 19, 2019
Awesome professional I gave this rating because Tony listens to your nees and doesn't pressure you to make decisions.i enjoyed looking at vehicle's and spending my d I gave this rating because Tony listens to your nees and doesn't pressure you to make decisions.i enjoyed looking at vehicle's and spending my day there. More
by eloy.garcia85
Employees Worked With
Yoli Pena, Tony Castel de Oro
March 19, 2019
Disappointed First of all, I would not recommend this dealership to nobody. They get your hopes high and then shoot them down. It was an extreme long wait time, First of all, I would not recommend this dealership to nobody. They get your hopes high and then shoot them down. It was an extreme long wait time, the people were friendly but only spoke to you for a second and then disappeared. I went in there tell them exactly what I needed/wanted, and they offered different. Overall, just disappointed. More
by jshantae1
Employees Worked With
Johnny Valdez, Saul Sanchez, Dwayne Washington
March 19, 2019
Bad PSI Sensor Tire PSI sensor problem. Sensors were placed incorrectly. So a badly damaged tire was reading in the wrong position. Had to purchase a new tire as a r Tire PSI sensor problem. Sensors were placed incorrectly. So a badly damaged tire was reading in the wrong position. Had to purchase a new tire as a result of what was discovered. More
by jdbilton
Employees Worked With
Zach Sheldon.
March 19, 2019
Amazing D. Washington was very helpful and very professional. He got right to it on anything I asked of him. Kevin was also great and very helpful. Give them D. Washington was very helpful and very professional. He got right to it on anything I asked of him. Kevin was also great and very helpful. Give them both 10 stars More
by Al123
Employees Worked With
Kevin in financial asst. He was great., Dwayne Washington
March 19, 2019
Oil change Great customer service Every time I've come to Gateway I've always get great service and always get acknowledge it could be a super busy day but I'm Great customer service Every time I've come to Gateway I've always get great service and always get acknowledge it could be a super busy day but I'm never ignored great customer service always. More
by Monica33
Employees Worked With
Alex Aguirre
March 18, 2019
very helpful James was very helpful and great working with. He went out of his way to make sure we got the car we wanted. Well done! James was very helpful and great working with. He went out of his way to make sure we got the car we wanted. Well done! More
by cervanteslisa7
Employees Worked With
James Huggins
March 18, 2019
Great Service I appreciate Robert Hernandez helping me figure out what was wrong with my 2012 impala, he took the time and went out of his way to make sure my car w I appreciate Robert Hernandez helping me figure out what was wrong with my 2012 impala, he took the time and went out of his way to make sure my car was fixed that same day, since that's my only vehicle. I'm very happy. Thanks More
by franfern78
Employees Worked With
robert hernandez
