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Gateway Chevrolet
Avondale, AZ
8,048 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,048 reviews
January 23, 2019
I feel lied to Numerous sales people said if I had a Costco membership I would receive a $500 Costco card All lies from top to bottom as I spoke to 4 different peo Numerous sales people said if I had a Costco membership I would receive a $500 Costco card All lies from top to bottom as I spoke to 4 different people. None called me back after I called them More
by Snspest
January 07, 2019
My experience there was pretty good. They were willing to work with me on my trade in to give me a fair amount. My truck had not been PDI'd yet so they took me to the back to inspect it a They were willing to work with me on my trade in to give me a fair amount. My truck had not been PDI'd yet so they took me to the back to inspect it and make sure I was happy with it. They were even more than willing to deliver it an hour and a half from the dealership to where I live once it was inspected and the tint was applied. More
by noahs940
Employees Worked With
David Dadisho, Dwayne Washington
November 12, 2018
Why make an appointment? After making an appointment days in advance and advising the service department upon arrival that I would be waiting for the vehicle it was THREE HOUR After making an appointment days in advance and advising the service department upon arrival that I would be waiting for the vehicle it was THREE HOURS AFTER the appointment time they finally took the vehicle in for a basic oil change. I will NEVER bring any vehicle here. More
by Niftydevil
Employees Worked With
John - service advisor
October 18, 2018
Glad you chose us. We're from out of town and needed an oil change. Angel assisted us with a smile. Also, he was kind enough to offer us a loaner as we did not have a We're from out of town and needed an oil change. Angel assisted us with a smile. Also, he was kind enough to offer us a loaner as we did not have an appointment and the estimated wait time was at least 5 hours. He even suggested a couple of restaurants that he thought we would enjoy. Really nice gentleman. A real asset to the company. More
by Big Mike
Employees Worked With
Angel Zuniga, Service Advisor
October 02, 2018
Best car salesman experience by far! Alfonso was super easy to work with. He was professional and respectful! He met all our needs and listened to us. By far the best car experience we ha Alfonso was super easy to work with. He was professional and respectful! He met all our needs and listened to us. By far the best car experience we have had in our years and would recommend him to family and friends!! It has been a month later and he still continues to check in on us! Great customer service and we appreciate you!! More
by BrittBrooks
Employees Worked With
Alfonso Gastelum
September 06, 2018
Jimmy Mendez -Internet Sales I was searching for a great deal for over a month. Labor weekend was the weekend to shop for a vehicle. We went all over the valley shopping but Court I was searching for a great deal for over a month. Labor weekend was the weekend to shop for a vehicle. We went all over the valley shopping but Courtesy Chevrolet was the one. Jimmy Mendez was upfront and helpful. Go see him today More
by Happy Nez
Employees Worked With
Financial services that help with great coverage deal
August 07, 2018
Positive I am very satisfied with all aspects of my visit to Gateway. I'd go back again. Easy sand comfortable car buying experience. Thanks Alfonso. I am very satisfied with all aspects of my visit to Gateway. I'd go back again. Easy sand comfortable car buying experience. Thanks Alfonso. More
by Happybuyer
Employees Worked With
Enrique Velazquez, Alfonso Gastelum, Bryan Apodaca
July 08, 2018
New Chevy Great experience. Alfonso was a great sales man thanks for your help. He made buying a new vehicle a pleasant experience very knowledgeable and helpfu Great experience. Alfonso was a great sales man thanks for your help. He made buying a new vehicle a pleasant experience very knowledgeable and helpful. More
by Sam
Employees Worked With
Alfonso Gastelum
July 07, 2018
Overall great experience Gateway Chevy was the first place I looked at for a used car as well as a trade in. Saul introduced himself to me and my wife. Right away you could te Gateway Chevy was the first place I looked at for a used car as well as a trade in. Saul introduced himself to me and my wife. Right away you could tell he was not going to push or pressure us to buy. Saul took the time to go over all their vehicles that we were intrested in and answered every question we had. Saul was very personable and easy to work with. I ended up not buying a truck that first day. I went to another company to compare offers and vehicles. While at the other dealership, I felt they were playing "the game" and it was even worse when talking finances. I eventually walked out. I drove straight to Chevy gateway to talk to Saul again. I never felt like Saul "played the game ". I was so impressed with Saul that I went out of my way to tell his manager what a great job he did. Thank you Saul and Gateway Chevy for providing exceptional service and making my car buying experience goes smooth. More
by Ccarnahan218
Employees Worked With
Saul Sanchez
June 01, 2018
Best customer experience I was so happy with the service Alfonso provided me I had to share. Its not everyday that you come across a salesguy who actually cares and doesn't se I was so happy with the service Alfonso provided me I had to share. Its not everyday that you come across a salesguy who actually cares and doesn't see you as a profit. He listened to everything I had to say and went above and beyond to make sure i was taken care of. If your in the market for a new car go see Alfonso! You will not be disappointed. Thank you Gateway for hiring such a great employee. More
by Vonnie 75
Employees Worked With
Luis , Alfonso Gastelum
