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Gateway Chevrolet
Avondale, AZ
8,053 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,053 reviews
April 03, 2019
Very happy I had a great experience alex was very helpful and nice he explained everything very clearly i would definitly recommend him to all my friends I had a great experience alex was very helpful and nice he explained everything very clearly i would definitly recommend him to all my friends More
by alesnata3
Verified CustomerEmployees Worked With
Alex Aguirre
April 03, 2019
Oil change done in a timely manner. Oil was changed in a timely fashion. They also rotated the tires and washed the truck. They are always friendly and take care of any concerns you have Oil was changed in a timely fashion. They also rotated the tires and washed the truck. They are always friendly and take care of any concerns you have. More
by HEATHSMITH1
Employees Worked With
David Dadisho
April 03, 2019
Best ever This is the best place to buy a car Yoli is the best and the service dept is the greatest l also very convenient super friendly This is the best place to buy a car Yoli is the best and the service dept is the greatest l also very convenient super friendly More
by carri_vanegas
Employees Worked With
Yoli Pena
April 03, 2019
They dont care about the customer At this dealer they just want your money they dont care about treating you right from beginning to end of the time you are there, 0 customer service, At this dealer they just want your money they dont care about treating you right from beginning to end of the time you are there, 0 customer service, there is no greeting or have a nice day. when you are treated right that makes you want to come back. sadly Im stuck going there because of my warranty being from there. If not Id rather go other places where they do treat you right and you can tell they want to keep your business the right way by treating you like family. I dont think its employees fault, it comes from the training they get from the company. I dont write this to be picky but for some changes to be made for the better, that way people will be glad to go to this business.The wait times are way too long with or without an appointment so be prepared for this to be your only stop if waiting for your vehicle there. More
by tirikagomeze
Employees Worked With
i dont want to mention names
April 02, 2019
Patience and knowledgeable Integrity everyday and all very friendly. Appreciated the water and popcorn treat. Test drive was convienent and resourceful on potential purchase. T Integrity everyday and all very friendly. Appreciated the water and popcorn treat. Test drive was convienent and resourceful on potential purchase. Thank you and have a great day More
by SLJON3S
Employees Worked With
Luis Ruiz, La Rue Abrams
April 02, 2019
excellent service Excellent service very professional no waiting time. In n out before you know it. The stuff is very knowledgeable. would highly recommend them. good j Excellent service very professional no waiting time. In n out before you know it. The stuff is very knowledgeable. would highly recommend them. good job guys. More
by alex90021
Employees Worked With
angel, Tony Castel de Oro
April 02, 2019
It was good I went in knowing what I wanted, Miguel and the entire team helped me get the price that was affordable to me and my family. I been coming back to thi I went in knowing what I wanted, Miguel and the entire team helped me get the price that was affordable to me and my family. I been coming back to this dealership for over 7 yrs and I have left very happy each time. More
by ARIES SALINAS
Employees Worked With
Miguel, sales and John, finance
April 02, 2019
Great experience. The dealership has great personal, they greet you with a smile they try not to have you wait too long i would highly recommend Gateway Chevrolet. The dealership has great personal, they greet you with a smile they try not to have you wait too long i would highly recommend Gateway Chevrolet. More
by NLARIOS
Employees Worked With
Ajay Martinez, David Burnside, Candelario Perez
April 01, 2019
Very quick and easy It was a great experience. I was in and out of the dealership in no time. The people that work here are very friendly and not pushy at all. It was a great experience. I was in and out of the dealership in no time. The people that work here are very friendly and not pushy at all. More
by DOMINICKMORENO06
Employees Worked With
Louie and Charlie
April 01, 2019
Forgotten After being told to wait in the lobby while they checked out my transmission, I remained in the lobby for 4 hours. Admittedly, I should have asked wha After being told to wait in the lobby while they checked out my transmission, I remained in the lobby for 4 hours. Admittedly, I should have asked what was going on, I was trying to be patient, knowing that it would take time. I also stayed because Chevrolet won’t give you a rental car unless they’ve had touncar for 24 hours. So I waited to see what the diagnosis was going to be. So, after I saw the receptionist leaving for the day, I decided to go see what the verdict was. I couldn’t find my serviceman. So I asked another one. He told me that my service man had left for the day over an hour ago. I was furious. I had to get my car back, and then make another appointment. After I reamed the manager they finally agreed to give me a rental car. Ridiculous. More
by remodelking
Employees Worked With
Mike bent
