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Gateway Chevrolet
Avondale, AZ
8,053 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,053 reviews
May 05, 2019
Stellar I have recently returned to the Chevrolet and Gateway family. I tried another vehicle and found that I missed both my Chevy and the excellent customer I have recently returned to the Chevrolet and Gateway family. I tried another vehicle and found that I missed both my Chevy and the excellent customer service from both the sales and service departments. John made sure that my vehicle was ready for my road trip and it was done promptly and accurately. Happy to be back at Gateway. More
by LEEPIZ
Verified CustomerEmployees Worked With
John, Dwayne Washington
May 05, 2019
Expert Service John in Service always makes sure I am current with my required maintenance. He is very professional and knowledgeable. He makes sure my car is ready John in Service always makes sure I am current with my required maintenance. He is very professional and knowledgeable. He makes sure my car is ready when promised. More
by sylvela73
Employees Worked With
John in Service
May 03, 2019
Best service Whenever I go to gateway chevy, they always go absolve and beyond my needs . And don’t pressure me . Into buying something I don’t need. They tell me Whenever I go to gateway chevy, they always go absolve and beyond my needs . And don’t pressure me . Into buying something I don’t need. They tell me what’s needed and what can wait . I love gateway More
by roborob11
Employees Worked With
Robert Hernandez
May 03, 2019
Fast and friendly customer service I called in last minute on Friday for a service appointment. Zack was very nice and put me in for an appointment the next morning. They were very busy I called in last minute on Friday for a service appointment. Zack was very nice and put me in for an appointment the next morning. They were very busy but got my car in and out a lot faster than I expected More
by malvarezc93
Employees Worked With
Zachary Sheld
May 03, 2019
Good customer service I took my truck in for an ac issue. Had taken it to another dealership twice before with the same issue and both times they said the either could not I took my truck in for an ac issue. Had taken it to another dealership twice before with the same issue and both times they said the either could not replicate the issue or found something minor. Took my truck to gateway and they took the time to troubleshoot and find the issue. I will be a regular customer if the service is the same everytime More
by dbacksfan277
Employees Worked With
Josh Bowles
May 02, 2019
Great Customer Service Everyone at the service center were great and helped me with anything I needed. All of the service I requested was done in a timely manner and everyon Everyone at the service center were great and helped me with anything I needed. All of the service I requested was done in a timely manner and everyone involved were incredibly nice and welcoming. More
by JaySix
Employees Worked With
Jake
May 02, 2019
New car. My sales man was very friendly made sure I was comfortable with my selection I didnt feel pressured into buying anything very got me a great deal. My sales man was very friendly made sure I was comfortable with my selection I didnt feel pressured into buying anything very got me a great deal. More
by jbrooks8274
Employees Worked With
Jordan figueroa
May 02, 2019
Amazing customer service Salesman was awesome. Car was clean and well taken care of. No pressure, no games no gimmicks. They were honest and upfront they don’t just want to se Salesman was awesome. Car was clean and well taken care of. No pressure, no games no gimmicks. They were honest and upfront they don’t just want to sell you the car they want to make a life long relationship to keep you coming back and it shows. More
by SHEA.ABDULLAH
Employees Worked With
James Huggins
May 01, 2019
Service Tech Service tech kept telling my wife he could not find my agreement in the system. When I bought the truck last year I upgraded and paid for all the upgr Service tech kept telling my wife he could not find my agreement in the system. When I bought the truck last year I upgraded and paid for all the upgrades from free services to tires, paint and dent and extended warranties. After he finally got it right then he was trying to say I needed an alignment. I have only had the truck for less than a year and it is a 2018. You would think that it is still under warranty. On top of it my wife was being harassed by the sales guys to trade it in for a 2018. Not sure if he noticed but we have a 2018. More
by SBLEVINS2152
Employees Worked With
David Dadisho
May 01, 2019
Wonderful people. Free coffee and donuts. Free popcorn on Sa Nice job on vechile. Ordered my oil change appointment on line. Very helpful employees everywhere. Angel was my service person who answered all my que Nice job on vechile. Ordered my oil change appointment on line. Very helpful employees everywhere. Angel was my service person who answered all my questions. Visited with Ajay while waiting, who was my sales person. More
by kevinkornack
Employees Worked With
Ajay and Angel, David Dadisho
