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Ken Garff Gateway Chevrolet
Avondale, AZ
9,128 Reviews
At Joe Gambino's Ken Garff Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Ken Garff Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 9,128 reviews
Verified Customer
February 27, 2026
No call back from Max after leaving a message to call me back. Plastic panels in the frunck not installed left laying there after battery check. Grease on drivers side interior door handle. Not impressed. I back. Plastic panels in the frunck not installed left laying there after battery check. Grease on drivers side interior door handle. Not impressed. If you cant get the little things right, why would I think the big things would be done correctly on my Corvette or Tahoe? More
by Rexcooper
Employees Worked With
Max
February 27, 2026
Zack was good with communication. I was a little disappointed with how long I had to wait for my keys and invoice after my vehicle was done. No fault of Zack, he was on the phone with I was a little disappointed with how long I had to wait for my keys and invoice after my vehicle was done. No fault of Zack, he was on the phone with another customer and unable to help me. After waiting outside of his office for a few minutes a woman grabbed my key and paperwork out of Zack's office and had to find someone else to help me check out. Just seemed unnecessary to me. I would like Zack to remain my service advisor. More
by ltorres64
Employees Worked With
Zack
February 26, 2026
I recently went in to Gateway Chevrolet for an oil change and was told my battery needed to be replaced. After confirming it was still under warranty, I was surprised to learn I would still be charged $49.95 and was told my battery needed to be replaced. After confirming it was still under warranty, I was surprised to learn I would still be charged $49.95 for labor to install it. Charging labor on a warranty-covered battery replacement feels unreasonable-especially for something as simple as swapping out a battery, which my husband could have done in minutes. Service prices are becoming excessive and what's even more disappointing is how casually these charges are presented, as if customers shouldn't question them. More
by javelleyra
Employees Worked With
Maz Sapiens Castro
February 26, 2026
Very helpful, knowledgeable, friendly and easy to work with. I would highly recommend Ryan to friends. with. I would highly recommend Ryan to friends. More
by patricrav
February 26, 2026
Excellent customer service. My technician knew I was from out of town and got me squared away for my long drive home. No overcharge, or hassle to spend more money. I recommend t My technician knew I was from out of town and got me squared away for my long drive home. No overcharge, or hassle to spend more money. I recommend them and would use them again if needed. More
by ebarrkc
Employees Worked With
Chris? Technician
