Gateway Chevrolet

Justin was great, can't say that about Larry in finance Your dealership is too pushy. Justin, our sales guy was great, he's your biggest asset there. We received multiple phone calls to remind us of our Your dealership is too pushy. Justin, our sales guy was great, he's your biggest asset there. We received multiple phone calls to remind us of our appointment, when we set it up the evening before, (one before you closed and another as we were on our way) made us have second thoughts, as that is a bit annoying. When an appt is set at 6pm the evening before for a 10am meeting the next morning, I'm pretty sure an individual is not going to forget. Additionally, Larry, the finance guy, tried to slide in some "extras" at an additional cost without us having a full understanding of what we were signing and hand wrote in the offer on paper was a bit weird and made my husband and I feel uncomfortable. What's the point of negotiating with the sales guy and then have to negotiate with the finance guy. A week later, we stopped by to finalize the paperwork and give our deposit and Larry claimed there was a little "road bump" and proceed to tell us he messed up on our paperwork and the payment was going to be higher than what was agreed upon. I just about walked out of there but he did make it right. Who in their right mind thinks that is going to be okay? More

Tony was great, yoli and the financial guy that help us to excellent service, great people they made me feel part of family. Everything was explaining to us in details. I definitely recommend this dealership t excellent service, great people they made me feel part of family. Everything was explaining to us in details. I definitely recommend this dealership to my friends and family. More

Excellent Helpful salesman and great experience He knows the car I asking for information Offering water and popcorn plus give me different options of price Helpful salesman and great experience He knows the car I asking for information Offering water and popcorn plus give me different options of prices good job More

Don’t check up Got a new car said they’ll call me but never called me or helped . Was told they would help with the Chevy app , never called back ever since . Haven’ Got a new car said they’ll call me but never called me or helped . Was told they would help with the Chevy app , never called back ever since . Haven’t heard one word from there seeing if they can look around if I can get a bettter payment rate . More

Promises that couldn’t be kept. Not impressed, was promised to pick up my new gmc through them, and then the day of couldn’t take it home. I purchased a newer gmc with less miles an Not impressed, was promised to pick up my new gmc through them, and then the day of couldn’t take it home. I purchased a newer gmc with less miles and got a xxxx of a deal at Courtesy Chevrolet. More

Service was great. Vehicle service was completed in less than the two hour timeframe that I was given. No hassle picking up vehicle as well. was great. Vehicle service was completed in less than the two hour timeframe that I was given. No hassle picking up vehicle as well. More

Professional While waiting in line I witnessed tremendous hustle from a young lady getting folks checked in. Thank you John Sheldon for all the work accomplished. While waiting in line I witnessed tremendous hustle from a young lady getting folks checked in. Thank you John Sheldon for all the work accomplished. More

Awesome dealership and employees! The dealer was wonderful to work with as well as my sales rep, Alejandro! They were very low key and did not pressure me at all. They worked to accomm The dealer was wonderful to work with as well as my sales rep, Alejandro! They were very low key and did not pressure me at all. They worked to accommodate me and my budget! Awesome! More

A Real Sense of Urgency The entire staff is focused on completing the process as quickly as possible. You get a real sense that they understand your time is precious. The entire staff is focused on completing the process as quickly as possible. You get a real sense that they understand your time is precious. More

Excellent Service Dwayne was great and professional, he went above and beyond what I expected. I couldn't have asked for a better car buying experience. I had been goin Dwayne was great and professional, he went above and beyond what I expected. I couldn't have asked for a better car buying experience. I had been going back and forth with Dwayne for a few weeks trying to find the right vehicle. He was always responsive and helpful. I will definitely be going back for future purchases. Thanks again for all the help Dwayne. More