Gateway Chevrolet

A great experience that exceeded all expectations My experience at Gateway was like night & day compaired to several other dealerships I contacted trying to do as much as I could do online before maki My experience at Gateway was like night & day compaired to several other dealerships I contacted trying to do as much as I could do online before making a 3 hour drive from Havasu to Phoenix. Being a senior disabled veteran I don't hear well and wanted to get as much information as I could thru email & texting so there would be no misunderstandings trying to purchase a vehicle and Shannon Secord the sales person exceeded all my expectations. She was patient and understanding of my needs and requests. She spent 5 days answering my questions and sending me information by email and text, including a full price break down explaining all costs and fees for the sales price on the vehicle that she actually put in writing and emailed the document to me. After making the drive to the dealership I was not disappointed, Shannon had the truck ready for the test drive, explained all the features and answered all the questions I had and I had a lot because there are so many features on these newer vehicles. One thing I was very impressed with was not only the quality of service from everyone but the honesty of Shannon and the sales manager, the price Shannon quoted me in writing by email never changed, there were no surprises and I am very happy with the price I was given and the truck I purchased. Shannon I really can't thank you enough for taking the time for making this a great experience and your continued help after the sale. More

Alfonso was our salesman. He is very courteous and knowledgeable about the cars. He goes above and beyond just to make a deal. We really enjoyed his business was our salesman. He is very courteous and knowledgeable about the cars. He goes above and beyond just to make a deal. We really enjoyed his business. More

Satisfying Experience First off let me say, I was so hesitant to go to any dealership, because of the experiences I've had in the past. I had very specific needs and I didn First off let me say, I was so hesitant to go to any dealership, because of the experiences I've had in the past. I had very specific needs and I didn't think anyone would be able to help. Thanks to Mr. Howard Thaler and Hans Striegel, all of my vehicle needs were met. They went above and beyond to make sure I was taken care of. I will now recommend to anyone looking for a pleasant car buying experience to go to Gateway Chevrolet. From the bottom of my heart, a great big THANK YOU, to Mr. Thaler and Mr. Striegel. More

Made process quick and easy The only place that was able to give me an out the door price via email. When I came into the dealership Alfonso got everything taken care of for me r The only place that was able to give me an out the door price via email. When I came into the dealership Alfonso got everything taken care of for me right away. He was very friendly but most importantly got everything done quickly so I didn't have to spend my whole day at the dealership. Pricing was upfront and reasonable. I would recommend Gateway as well as Alfonso to anyone. More

Gateway Chevrolet Shannon Secord was great, she was very helpful and knowledgeable. Shannon answered my questions and earned my business. The staff was professional and Shannon Secord was great, she was very helpful and knowledgeable. Shannon answered my questions and earned my business. The staff was professional and courteous and didn’t waste my time. More

I was completely satisfied with my experience This Dealership has some of the best customer service I’ve had so far. Everyone was kind and our salesman (Tim Lemont) was very joyful. This Dealership has some of the best customer service I’ve had so far. Everyone was kind and our salesman (Tim Lemont) was very joyful. More

Curious, friendly, great customer service My car purchase experience at this dealership was exemplary. The customer service was remarkable. At no time did I feel any pressure by the sales staf My car purchase experience at this dealership was exemplary. The customer service was remarkable. At no time did I feel any pressure by the sales staff. Buying a car was never easier and I felt I was treated like family. They guaranteed the price and when i walked into the dealership, there were no surprises. At no time did I ever feel pressured. The sales staff listened to what I wanted and got me in my new car in a timely fashion. This is the type of curdious, friendly and professional customer service anyone should expect and I felt like I was treated like family. My sales associate took care of me and answered all my questions. He was very knowlegable and assited me with all the components in the vehicle. He even drove my truck home so I could drive my new car back. I recommend this dealership. More

Excellence!! Went to Gateway Chevy was approached by Salesman Tim Lemont. He was knowledgeable, helpfully and in my experiences he went above and beyond to make ou Went to Gateway Chevy was approached by Salesman Tim Lemont. He was knowledgeable, helpfully and in my experiences he went above and beyond to make our deal Happen. He stuck with us throughout our purchase. Hands down the BEST perchace experence possible. I would like to give a shout out to all of those who were working behind the scenes to make the perchance of our Cheverolett Avalanche possible. I highly Recommend Gateway Chevy. Thank you!! More

Great Customer Service - Over and Beyond First of all let me tell you that we received the best buying experience with excellent customer service from Alfonso. We had been searching online fo First of all let me tell you that we received the best buying experience with excellent customer service from Alfonso. We had been searching online for a truck. During our search online we were invited to a couple of dealerships and others were referrals. As soon as we were greeted by the salesman, we clear let them know that we were looking first before we made a decision. That seemed to be a deal breaker. Alfonso on the other hand, said he was happy to help. He listened and answered the thousand and one questions we had. My husband fell in love with a truck., the Silverado 1500 LT Z71. It was going to be a Christmas gift. Because this was going to be his first new truck he would own, I wanted it to be a surprise. Alfonso help me by telling him the truck he wanted sold. That was not a lie, I had already purchased it. Alfonso help me take the truck home and surprise my husband. The reaction on my husband was priceless and unforgettable. Alfonso not only provided us with great customer service but he went over and beyond helping me pull it off. I plan to visit Alfonso again for my next car purchase. More

Five Diamond Customer Service Very professional team. Customer service at its best. Priced well! Finance procedures were quick and easy. Will recommend to friends and family. Very professional team. Customer service at its best. Priced well! Finance procedures were quick and easy. Will recommend to friends and family. This was our 2nd purchase with 18 months. More