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Gateway Chevrolet
Avondale, AZ
8,055 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,055 reviews
May 27, 2019
Bad experience Went in for a check engine light issue . And received my truck with a cracked windshield. Also as soon as I drove off the lot the check engine light c Went in for a check engine light issue . And received my truck with a cracked windshield. Also as soon as I drove off the lot the check engine light came back on. I will no longer take my truck to gateway for service. More
by jessejauregui
Verified CustomerEmployees Worked With
Mike beck
May 27, 2019
Non stressfull We went in to look and check out the Memorial Day sales. Elijah approached us and seemed very friendly. He was not a pushy salesman and did not giv We went in to look and check out the Memorial Day sales. Elijah approached us and seemed very friendly. He was not a pushy salesman and did not give us any sales pitch. I liked that. He let us view the vehicles we were interested in and never once was very pushy. He answered our questions and seemed honest about it. He tried his best in helping us with everything. We enjoyed our eventful day there and drove away happy with our new 2019 Chev Silverado 1500 LT Crew Cab. Thank you for not being one of those pushy sales person.. More
by tessieh
Employees Worked With
Elijah Cid, John Elian, Edwin Martinez
May 27, 2019
Passing the buck I had a problem with my radio cutting out. What vehicle was left at service department on late night drop off I describe the problem. When service tec I had a problem with my radio cutting out. What vehicle was left at service department on late night drop off I describe the problem. When service tech called me the next day. The first words out of his mouth were your car is out of warranty. It was out of warranty two weeks ago. But I wasn't asking for anything to be fixed under warranty. This is the kind of attitude I've had every time going to Gateway. More
by daawil
Employees Worked With
John Shelton
May 27, 2019
Awesome Always good Friendly customer service always inspects my truck thoroughly and service it always recommends on what trucks needs or will be needing.. R Always good Friendly customer service always inspects my truck thoroughly and service it always recommends on what trucks needs or will be needing.. Robert Hernandez and John Skelton are amazing guys.. More
by JHONNYB1990
Employees Worked With
Robert Hernandez
May 27, 2019
Kihlon Thomas gave us first class service! This is our second vehicle purchase from Gateway. We compared your prices to Sands Chevrolet and Gateway was thousands cheaper! Kihlon was standing This is our second vehicle purchase from Gateway. We compared your prices to Sands Chevrolet and Gateway was thousands cheaper! Kihlon was standing outside when we pulled up. We came to get a Chevy Trax (2019). We left with a LS. We are in our 70’s and cannot take on a large debt, otherwise we would have purchased the LT model which has satellite radio capabilities and cruise control. I am still learning about my new SUV. I will be the primary driver. The finance specialist was also GREAT! Patient and friendly! It was a very busy day at Gateway. We were there a very long time. Positive experience the entire time! More
by drbeverlybrowning
Employees Worked With
Khilon
May 27, 2019
Cambio de aceite John always have a great customer services, I like to bring my truck every time need services or we need some parts for the truck John always have a great customer services, I like to bring my truck every time need services or we need some parts for the truck More
by almavgranados
Employees Worked With
John
May 27, 2019
Great Job! Servicing our 2018 Truck was a breeze. I was happy to only need regular service (oil change/tires) with no additional issues. Great job guys! Servicing our 2018 Truck was a breeze. I was happy to only need regular service (oil change/tires) with no additional issues. Great job guys! More
by Rubio4life
Employees Worked With
John Sheldon
May 27, 2019
Customer Service in Action Rocco was by far, the best rep I’ve dealt with in purchasing cars. No fluff, total transparency and expedited conclusion on a busy Memorial Day. Rocco was by far, the best rep I’ve dealt with in purchasing cars. No fluff, total transparency and expedited conclusion on a busy Memorial Day. More
by KEN.BOGGS
Employees Worked With
Richard “Rocco” Rufo
May 26, 2019
Easy dealing family business. After spending quite a time on the internet it was apparent Gateway Chevy had the lowest internet prices for the model we were searching . Friendly s After spending quite a time on the internet it was apparent Gateway Chevy had the lowest internet prices for the model we were searching . Friendly salesmen Summer, made a seamless journey out of what is normally a painful process, Thanks To Summer and the crew at Gateway Chevrolet Avondale AZ More
by fastwistgman
May 24, 2019
Screw in tire All I can say is that there is one person at the service center that. I chiose as my go to person Noe in the service center is the best !!! He has bee All I can say is that there is one person at the service center that. I chiose as my go to person Noe in the service center is the best !!! He has been my go to person for a while and I would nit change it. Noe is always trying to help and do whats beat for his clients we are people to him not money. Thank yoy for your hard wok Noe. More
by carolluvsgabriel1977
Employees Worked With
Noe
