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Gateway Chevrolet
Avondale, AZ
8,055 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,055 reviews
May 29, 2019
Warning light and oil change Service was done well but did have to leave the vehicle all day. Wasn't done until right before closing. I guess the cat wash was not working a little Service was done well but did have to leave the vehicle all day. Wasn't done until right before closing. I guess the cat wash was not working a little frustrating since I work alot of hours and time is hard to come by. Would of been nice to pick it up nice and shiny. More
by RREDDEN75
Verified CustomerEmployees Worked With
John Sheldon
May 29, 2019
So-So Experience Our salesman was extremely knowledgeable and kind. No pressure. When we found the vehicle we liked we asked several times to go thru AZFCU and finance Our salesman was extremely knowledgeable and kind. No pressure. When we found the vehicle we liked we asked several times to go thru AZFCU and finance didn't even try. (we currently had two previous loans with AZFCU and have a good credit history with them) The rate we got was much higher and not with AZFCU. When we approached them about that they said well you can refinance in three months. Well sure, but circumstances change and sometimes its not so easy to just refinance. Based on the interest rate difference going off our current auto loans , using an auto loan calculator, this will cost about $50.00 extra per month for the length of our loan which is approx and extra $4200. Grrr is all i can say to stay nice. More
by elorenzof
Employees Worked With
matthew b, and john fuller
May 29, 2019
Great experience! We had a great experience buying our Silverado 2500. Our salesman, Johnny Valdez, provided excellent service. Highly recommend this dealer for your ne We had a great experience buying our Silverado 2500. Our salesman, Johnny Valdez, provided excellent service. Highly recommend this dealer for your new vehicle needs. More
by chuck
Employees Worked With
Johnny Valdez
May 29, 2019
Excellent customer service Mike was awesome. He was able to help me get into the vehicle I wanted. I will recommend them to my friends and family. Thanks Gateway. Mike was awesome. He was able to help me get into the vehicle I wanted. I will recommend them to my friends and family. Thanks Gateway. More
by ARGORDON376
Employees Worked With
Mike Underwood
May 29, 2019
It was a Excellent customer service The sales man made us feel comfortable And great loved it made car buying simple and easy had a great deal will go back in the future The sales man made us feel comfortable And great loved it made car buying simple and easy had a great deal will go back in the future More
by EDWINIBARRA123
Employees Worked With
Summer Smith
May 28, 2019
Nick in finance is dishonest Went back three days later. Multiple finance people apologetic and redid my contract. I was lied to. I will NEVER return. Asked several times during c Went back three days later. Multiple finance people apologetic and redid my contract. I was lied to. I will NEVER return. Asked several times during contract process questions about charges and answers were blatant lies. Spoke to Julio and Larry in finance. I have copies of original contract and nee to show the 7k difference in price. More
by ATREHERN
Employees Worked With
Bernardo Ruiz
May 28, 2019
Buying experience The service was great! We were very happy with the thoroughness of the sale. Many options were presented and patience was apparent with our discussion The service was great! We were very happy with the thoroughness of the sale. Many options were presented and patience was apparent with our discussions More
by bsooter81
Employees Worked With
Tony Castel de Oro
May 28, 2019
Review of work done my 2018 Malibu Robert did a great job in trying to find the problem to car. Unfortunately it is an intermittent thing and didn't act up while in his care. Robert did a great job in trying to find the problem to car. Unfortunately it is an intermittent thing and didn't act up while in his care. More
by bryantmcr
Employees Worked With
Robert in service
May 28, 2019
Friendly and courteous. Got there early during tent sale. Drove 3 different cars before deciding. Didn’t have to haggle much about price. Bought great car for the money. Got there early during tent sale. Drove 3 different cars before deciding. Didn’t have to haggle much about price. Bought great car for the money. More
by duanef377
Employees Worked With
Vinny in sales candelario in finance
May 27, 2019
Purchase Great customer service and pricing. Charles Stuart made every effort to go out of his way to make the buying experience pleasant. Would recommend to o Great customer service and pricing. Charles Stuart made every effort to go out of his way to make the buying experience pleasant. Would recommend to others More
by ronald9317
Employees Worked With
Charles Stuart
