Gateway Chevrolet

Great Way at Gateway! Worked with Donald Cummings and Johnny Valdez mostly. They were knowledgable and kind. Made our transaction smooth and simplified for us. Johnny he Worked with Donald Cummings and Johnny Valdez mostly. They were knowledgable and kind. Made our transaction smooth and simplified for us. Johnny helped fill out paperwork for us, all we had to do was sign as each page was explained. He allowed us to test drive a couple vehicles until he got us the truck we wanted/needed at a decent price with financing that worked with our situation. I think Juan did finance paperwork with us, he was quick but didn't make us feel rushed. Will definitely recommend Gateway! More

Continued mistakes from the same person Robert, without fail, continues to miscommunicate the truth and/or reality of time frames, costs, etc. I can't be the only customer. Retraining/fired. Robert, without fail, continues to miscommunicate the truth and/or reality of time frames, costs, etc. I can't be the only customer. Retraining/fired. More

Horrendous experience I was looking to trade in my F150. I was considering a Chevy but I had already worked out some numbers on getting a Toyota Tacoma with Avondale Toyota I was looking to trade in my F150. I was considering a Chevy but I had already worked out some numbers on getting a Toyota Tacoma with Avondale Toyota. I informed the sales rep at Gateway that I already had a trade offer of $35,000 for my F150 but wanted to see if I could get into a Silverado 1500. I had my wife and 3 small kids with. We look at trucks, then go into the office where he had us sit for an hour and a half while he "gets with his manager". An hour and a half! Then comes out offering me $27,000 for my F150. And that is fine if that is your offer but you want to have a family sitting there for almost 2 hrs while you know exactly what I already had on the table. I drive by that place and don't even want to look at that place. And then they have all their sales team in this room talking about their sales. It's like Boiler Room in there! More

Fast is smooth and smooth is quick. That was my experience I was looking to trade in my older suburban and contacted Dwayne at Gateway where he found me a brand new Z71. He was able to knock a lot of $ off the I was looking to trade in my older suburban and contacted Dwayne at Gateway where he found me a brand new Z71. He was able to knock a lot of $ off the selling price using a variety of rebates. The 2019 Z71 4X4 suburban he sold me was impeccable and included the regular factory warranties plus 5 years of additional warranties that will cover almost any repair needed for the next 5 years. The overall experience maturity and patience Dwayne showed made the whole process so easy to deal with. He appraised my trade in and I got a fair return for that. In the end I have the suburban of my dreams . Thanks Dwayne and Gateway Chevrolet More

I feel lied to Numerous sales people said if I had a Costco membership I would receive a $500 Costco card All lies from top to bottom as I spoke to 4 different peo Numerous sales people said if I had a Costco membership I would receive a $500 Costco card All lies from top to bottom as I spoke to 4 different people. None called me back after I called them More

My experience there was pretty good. They were willing to work with me on my trade in to give me a fair amount. My truck had not been PDI'd yet so they took me to the back to inspect it a They were willing to work with me on my trade in to give me a fair amount. My truck had not been PDI'd yet so they took me to the back to inspect it and make sure I was happy with it. They were even more than willing to deliver it an hour and a half from the dealership to where I live once it was inspected and the tint was applied. More

Why make an appointment? After making an appointment days in advance and advising the service department upon arrival that I would be waiting for the vehicle it was THREE HOUR After making an appointment days in advance and advising the service department upon arrival that I would be waiting for the vehicle it was THREE HOURS AFTER the appointment time they finally took the vehicle in for a basic oil change. I will NEVER bring any vehicle here. More

Glad you chose us. We're from out of town and needed an oil change. Angel assisted us with a smile. Also, he was kind enough to offer us a loaner as we did not have a We're from out of town and needed an oil change. Angel assisted us with a smile. Also, he was kind enough to offer us a loaner as we did not have an appointment and the estimated wait time was at least 5 hours. He even suggested a couple of restaurants that he thought we would enjoy. Really nice gentleman. A real asset to the company. More

Best car salesman experience by far! Alfonso was super easy to work with. He was professional and respectful! He met all our needs and listened to us. By far the best car experience we ha Alfonso was super easy to work with. He was professional and respectful! He met all our needs and listened to us. By far the best car experience we have had in our years and would recommend him to family and friends!! It has been a month later and he still continues to check in on us! Great customer service and we appreciate you!! More

Jimmy Mendez -Internet Sales I was searching for a great deal for over a month. Labor weekend was the weekend to shop for a vehicle. We went all over the valley shopping but Court I was searching for a great deal for over a month. Labor weekend was the weekend to shop for a vehicle. We went all over the valley shopping but Courtesy Chevrolet was the one. Jimmy Mendez was upfront and helpful. Go see him today More