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Gateway Chevrolet
Avondale, AZ
8,055 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,055 reviews
June 04, 2019
Great service rep Over all the service was great and so was the price. Very friendly and everything was done with good time. I will continue to get my service on my car Over all the service was great and so was the price. Very friendly and everything was done with good time. I will continue to get my service on my car at this location. More
by LNENA1024
Verified CustomerEmployees Worked With
Angel
June 04, 2019
Worse experience Worst experience from the beginning till the end. I still continue to receive the round arounds just to get my windows tinted. I have to wait for sal Worst experience from the beginning till the end. I still continue to receive the round arounds just to get my windows tinted. I have to wait for sales to make my appointment More
by ARROYOKAREN88
Employees Worked With
Emmanuel
June 04, 2019
Certified car purchase Buick Encore I was given such awesome service. Friendly, helpful and knowledgeable staff. Accommodated my lack of transportation to dealership. My sales advisor I was given such awesome service. Friendly, helpful and knowledgeable staff. Accommodated my lack of transportation to dealership. My sales advisor, James Huggins was exemplary in his professional knowledge and was very courteous. My compliments to the management for such a wonderful experience. Best Regards, Diana Kendall More
by Diana
June 03, 2019
Thank you!! Service was great. Alex and Jordon answered all of our questions and concerns. We were able to purchase the Tahoe we saw online and are very happy wit Service was great. Alex and Jordon answered all of our questions and concerns. We were able to purchase the Tahoe we saw online and are very happy with it. The finance guy was very helpful as well. Thank you. More
by sdoc2014
Employees Worked With
Jordon, Alex Aguirre
June 03, 2019
PM service Was very pleased, as always. Have been coming to see John Sheldon in service for 12 years or more. Easy process, never a problem. Thank you Was very pleased, as always. Have been coming to see John Sheldon in service for 12 years or more. Easy process, never a problem. Thank you More
by ehayes0
Employees Worked With
John Sheldon
June 03, 2019
Good job done by all Received good service when we arrived was told it would take 3 hours and yes it was done in 3 hours Easy process, never a problem. Received good service when we arrived was told it would take 3 hours and yes it was done in 3 hours Easy process, never a problem. More
by dennispaschen
Employees Worked With
only worked with one service man
June 03, 2019
Wonderful Had a great experience at the dealership. Everyone was great and helpful. Process took a little longer than expected. But I'm completely satisfied wit Had a great experience at the dealership. Everyone was great and helpful. Process took a little longer than expected. But I'm completely satisfied with my car. More
by KIRMEKIA
Employees Worked With
Alex Aguirre
June 03, 2019
1st Time Customer I brought my 2019 Chevy Equinox for its first oil change. I got there and spoke to John. I asked him how long for the oil change and other work. He to I brought my 2019 Chevy Equinox for its first oil change. I got there and spoke to John. I asked him how long for the oil change and other work. He told me it'd be 3-4 hours. So I asked for a ride to work, He obliged and took a Lyft or Uber to and from the service center. Vehicle was ready when I arrived. Great service! More
by nickgnzls
Employees Worked With
John Sheldon
June 03, 2019
Process The process was smooth and efficient for dropping off and picking up vehicle. One Suggestion would be to use text to send updates. I missed calls due The process was smooth and efficient for dropping off and picking up vehicle. One Suggestion would be to use text to send updates. I missed calls due to meetings and no message left. It would be more effective if I could read text updates. Your employee who handled the Lift pick and drop off was very friendly and quick. I enjoyed my visit. More
by lucina
Employees Worked With
A Azar
June 03, 2019
very dissapointed I called prior to going to the dealership to get an oil change. I asked if my warranty covered my oil change on my 2019 Chevy Silverado. Lady on the p I called prior to going to the dealership to get an oil change. I asked if my warranty covered my oil change on my 2019 Chevy Silverado. Lady on the phone said my oil change was covered. I went to pick up my vehicle and was being charged $80 plus for my oil change. I understand that I need to pay for a service, but that is the reason why I called prior to going. Otherwise, I could have gotten my oil change elsewhere where it’s a faster service. It wasn’t Johns fault, but I was very dissapointed for being misinformed More
by brisarms
Employees Worked With
John , David Dadisho
