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Gateway Chevrolet
Avondale, AZ
7,810 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,810 reviews
February 25, 2019
Fantastic It was great to see how well everyone work together help somebody else if they needed it things are clean things were done in a quick timely manner It was great to see how well everyone work together help somebody else if they needed it things are clean things were done in a quick timely manner More
by hellerb24
Verified CustomerEmployees Worked With
Khilon Thomas , Summer Smith
February 25, 2019
pretty good." They were willing to work with me. Need a car asap and Vinny made it happen . Would recommend him for buying a car. happy to have a new car. They were willing to work with me. Need a car asap and Vinny made it happen . Would recommend him for buying a car. happy to have a new car. More
by denisecano59
Employees Worked With
vinny
February 25, 2019
Bad financial department Although Ajay did a great job helping us find the family vehicle we needed. The financial department turned it all into a nightmare. Once we agreed on Although Ajay did a great job helping us find the family vehicle we needed. The financial department turned it all into a nightmare. Once we agreed on what we wanted, everything seemed to be rushed from there. We were out of the loop on everything including the payments and add on warranties. Summer seemed very unorganized and openly admitted that someone gave him the wrong paperwork. 12 days later we were called back to the dealership to talk over and fix some of his mistakes. Other personnel from the financial department made sure that we fully understood everything and made it all right. Not sure if I would suggest this dealership to anyone. More
by raeven.s.sims
Employees Worked With
Ajay Martinez , Summer Smith
February 25, 2019
Very happy John Sheldon looked after our vehicle, as always. John is always awesome to deal with - very personable and knowledgeable. Calls to receive authorizat John Sheldon looked after our vehicle, as always. John is always awesome to deal with - very personable and knowledgeable. Calls to receive authorization, and provide explanation, prior to performing the work. Thank you, John. More
by Herman
Employees Worked With
John Sheldon
February 25, 2019
Oil & Filter change Invoice says service included Tire rotation (tire rotation was not done) now I'm not sure if Battery, Brakes, Tires, Wipers, Belts, Hoses, were inspec Invoice says service included Tire rotation (tire rotation was not done) now I'm not sure if Battery, Brakes, Tires, Wipers, Belts, Hoses, were inspected. More
by AMPA1
Employees Worked With
John Sheldon, Alexander Olvera (Tech)
February 25, 2019
Great dealership! Once I got there to when I was finish was a very smooth visit. Didn't expect to leave with a ride, but Joe did all he could to get me approved and lea Once I got there to when I was finish was a very smooth visit. Didn't expect to leave with a ride, but Joe did all he could to get me approved and leave with a brand new car. Would recommend friends and family here. More
by BUB-1987
Employees Worked With
Joe
February 25, 2019
sweet xxx camaro This is my second vehicle purchase from this dealer. While every purchase was a pleasant experience, this last purchase was by far the best. All the This is my second vehicle purchase from this dealer. While every purchase was a pleasant experience, this last purchase was by far the best. All the sales staff were friendly and helpful. My salesman, Dwayne Washington listened to what I was interested in, worked to find a vehicle that matched those interests and then worked to structure the best deal. The whole process was stress free and enjoyable. I drove away in the new camaro I wanted and know that I will continue to visit this dealership for my service needs as well as any future purchases! More
by LEO86429
Employees Worked With
Kevin M Franzen, Dwayne Washington
February 25, 2019
Angeline Hernandez The service was awesome I love my dodge charger I definitely recommend gateway Chevrolet to everyone. I would buy another vehicle from them maybe by c The service was awesome I love my dodge charger I definitely recommend gateway Chevrolet to everyone. I would buy another vehicle from them maybe by children aswell More
by Socal3485
February 25, 2019
Great Way at Gateway! Worked with Donald Cummings and Johnny Valdez mostly. They were knowledgable and kind. Made our transaction smooth and simplified for us. Johnny he Worked with Donald Cummings and Johnny Valdez mostly. They were knowledgable and kind. Made our transaction smooth and simplified for us. Johnny helped fill out paperwork for us, all we had to do was sign as each page was explained. He allowed us to test drive a couple vehicles until he got us the truck we wanted/needed at a decent price with financing that worked with our situation. I think Juan did finance paperwork with us, he was quick but didn't make us feel rushed. Will definitely recommend Gateway! More
by karen.salas.az
February 25, 2019
Continued mistakes from the same person Robert, without fail, continues to miscommunicate the truth and/or reality of time frames, costs, etc. I can't be the only customer. Retraining/fired. Robert, without fail, continues to miscommunicate the truth and/or reality of time frames, costs, etc. I can't be the only customer. Retraining/fired. More
by TDBAILEYN3
