Gateway Chevrolet

Mala calidad I did not like the car they gave me, everything fails and I'm not happy with the contract..very bad service. I wanted to change the car to the third I did not like the car they gave me, everything fails and I'm not happy with the contract..very bad service. I wanted to change the car to the third day and you did not want, I am very sad since I am going to pay a car that does not work, broken glass and engine on. More

Great dealership to deal with Everyone at this dealer was great to deal with. James Huggins was very honest and upfront with the price, and no hidden cost. Thank you James! Everyone at this dealer was great to deal with. James Huggins was very honest and upfront with the price, and no hidden cost. Thank you James! More

Poor customer service Other than working with Paul Hapeman, I would not recommend this dealership to anyone and do not plan on purchasing any additional vehicles there. Other than working with Paul Hapeman, I would not recommend this dealership to anyone and do not plan on purchasing any additional vehicles there. I purchased a pre-owned certified vehicle, told that my warranty documentation was "locked up" for the evening. I was told the documents would be available the following day, but I returned 2 days later after driving 20 miles (one way), was again told the documents were locked up. I called and spoke to manager John Huggins, who then told me I had to drive in again and "sign" for the warranty docs and told me there was no longer a general manager to speak with after I had asked to speak to the GM. Two days later I spoke with another sales manager Kevin, who stated he would have the documents in an envelope at the receptionist. The documents were not the warranty, just the certified inspection. Also, during the financing of the vehicle, Kevin in finance made a statement that was out of line regarding 'he needing to make a profit off of me'. After speaking with Paul, he was very helpful, apologetic and even delivered the documents to my home. I feel I was ignored after the sale was complete. Unbeknowst to the dealership, my husband is a mechanic and we have friends that work at another dealership- Midway Chevy. Both stated that the service and stories I was given were not standard service. and they also will not be referring family, friends, acquaintances to Gateway. I usually buy a new car every 5 years, but my next car will be purchased elsewhere. I've never received such poor and inconsistent service at any previous dealership during any previous purchase. Paul Hapemen went out of his way and above the standard to help me. He is the only good thing at Gateway. More

My Gateway Experience What a great experience it was waiting for my oil to be changed! Plus they washed my car! I will go back again. I need to write more. Hope this is eno What a great experience it was waiting for my oil to be changed! Plus they washed my car! I will go back again. I need to write more. Hope this is enough. More

Fast Service The estimate was one hour; the actual time was 57 minutes. Quick in, quick out. Not only fast service, but accurate service. Always a friendly atmo The estimate was one hour; the actual time was 57 minutes. Quick in, quick out. Not only fast service, but accurate service. Always a friendly atmosphere. More

Great customer service Super helpful. Didn't push for things i was not interested in and listened to what i was lookimg for. Worked hard to get monthly payments in my budget Super helpful. Didn't push for things i was not interested in and listened to what i was lookimg for. Worked hard to get monthly payments in my budget. More

Could have been better service Truck had a couple bad things wrong with it and they wouldn’t work with my schedule saying it was sold as is and didn’t bring them up while purchasing Truck had a couple bad things wrong with it and they wouldn’t work with my schedule saying it was sold as is and didn’t bring them up while purchasing the truck. More

Good service Yoli Pena, David Sanchez and everyone were very helpful, everything went very smoothly. Paul Hapeman did a very thorough job setting up and explaining Yoli Pena, David Sanchez and everyone were very helpful, everything went very smoothly. Paul Hapeman did a very thorough job setting up and explaining how to use the Google maps nav system on my phone through the onboard computer screen, thanks to all. More

Fantastic It was great to see how well everyone work together help somebody else if they needed it things are clean things were done in a quick timely manner It was great to see how well everyone work together help somebody else if they needed it things are clean things were done in a quick timely manner More

pretty good." They were willing to work with me. Need a car asap and Vinny made it happen . Would recommend him for buying a car. happy to have a new car. They were willing to work with me. Need a car asap and Vinny made it happen . Would recommend him for buying a car. happy to have a new car. More