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Gateway Chevrolet
Avondale, AZ
8,057 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,057 reviews
July 31, 2019
Bad experiences with his dealer people always lie I never recommended any one go there because the people they work over there they are lie and I been told something but on the paper somethi I never recommended any one go there because the people they work over there they are lie and I been told something but on the paper something else and I tell everyone I know to not go there any pay and car because every one three they are cheat More
by aiwanodeesho31
Verified Customer
July 31, 2019
Malibu Very helpful, very friendly. They did a great job. They really took good care of my car and me. My car was cleaned and serviced. Very helpful, very friendly. They did a great job. They really took good care of my car and me. My car was cleaned and serviced. More
by itachinightmare86
Employees Worked With
Other Employees :
Jeremy Thompson, Hans Striegel, Samuel Young, Tony Castel de Oro, Epi Perez, Alex Aguirre, Seth Behrens, Bryant Dominguez, Javii Molina Quintero
July 30, 2019
Great experience with Alex! My brother came in a couple weeks before I did and got a truck. He brought me in to look around and Alex helped us and walked us through the lot to se My brother came in a couple weeks before I did and got a truck. He brought me in to look around and Alex helped us and walked us through the lot to see different options. He was very helpful and knew his cars very well. The service we received from Alex was excellent, better than what my brother experienced a couple of weeks prior, wishing he would have gotten the truck with Alex instead. I talked to different people after I made my mind on getting the truck but none gave me thes same customer service I recieved from Alex. If anyone is looking to getting a new car I highly recommend Alex 100%. Don’t go to anyone else, talking from experience and bad service my brother received with his sells person. Alex is the best person to go to! More
by isaiimorenox3
Employees Worked With
Alex Aguirre
July 29, 2019
Great Service, Great customer experience I brought my truck in for regular maintenance. My service writer Paul was very friendly and knowledgeable. I waited in lobby while the work was gett I brought my truck in for regular maintenance. My service writer Paul was very friendly and knowledgeable. I waited in lobby while the work was getting completed. Service was completed in the time it was quoted, and Paul brought my truck up front with the A/C running so I wouldn't have to get into a really hot truck. (It was north of 110* out that day). I would highly recommend the service department at Gateway Chevrolet. More
by ERIC.HILDMANN
Employees Worked With
Paul, I don't recall his last name.
July 29, 2019
Sales people are great! Started with a great experience. We were not bombarded when we arrived and could freely look for a car which was nice. We highly recommend Summer or D Started with a great experience. We were not bombarded when we arrived and could freely look for a car which was nice. We highly recommend Summer or Damian in the sales department. However, the Financial office was pushy and rude when we were finishing the process. After purchasing the car we were irritated with how much Nick the finance official pushed for a plan and wouldn’t let us leave. More
by Cargirl
Employees Worked With
Damian, Nick, Summer Smith
July 29, 2019
Service department The last two times I have taken my vehicle there for a SCHEDULED oil changed I have sat there for over two hours. I’m sorry but it only takes 30 minut The last two times I have taken my vehicle there for a SCHEDULED oil changed I have sat there for over two hours. I’m sorry but it only takes 30 minutes to hangs oil. If I would have known the service department was this slow I would have never spent the extra money for the VIP SERVICES. Also, this last time I had my car done they called me at 3:04 & left a 3 second king voice mail not saying any words. I called them back & never go a phone call back. Went & picked up my car & the guy tried telling me they called me at 250 and my voice mail was full.. nope. Not true. I hate using this place. More
by katelynostrom
Employees Worked With
Noe
July 29, 2019
Excellent Service through and through From the time I arrived at gateway Chevy I was amazed at the response time and friendliness of the staff. They were very helpful and kept me updated w From the time I arrived at gateway Chevy I was amazed at the response time and friendliness of the staff. They were very helpful and kept me updated with my vehicle status. I’ll get all my maintenance down through gateway. More
by antdavis20
Employees Worked With
Robert Hernandez
July 29, 2019
Could be better, bad communication The service was fine. The issue is that the time estimates are not accurate. The last 2 visits the service took an hour longer than I was told and I w The service was fine. The issue is that the time estimates are not accurate. The last 2 visits the service took an hour longer than I was told and I was not contacted to be informed the service was done. I actively had to contact the dealer myself to find out my vehicle maintenance was completed. They definitely have a disconnect in communication. More
by mastermind5053
Employees Worked With
N/A
July 29, 2019
Service Everything was great. Only complaint is I've haven't had my car that long and it's a certified used vehicle, but it needs an alignment and possibly ti Everything was great. Only complaint is I've haven't had my car that long and it's a certified used vehicle, but it needs an alignment and possibly tires by next oil change. Why wasn't the alignment done before it was sold? More
by tvirgil28
Employees Worked With
Michael Beck
July 28, 2019
Most items were completed The service department did a good job with the bed lining. The window tint was great, but didn’t clean the windows very well. It had grey smudges and The service department did a good job with the bed lining. The window tint was great, but didn’t clean the windows very well. It had grey smudges and also the truck had grey smudges. The side steps r great as well. I just didn’t get any details on the warranty for the liner and side steps. Also our second set of keys wasn’t ready. More
by KERNEILNIH
Employees Worked With
Edward Sanchez, David Dadisho, and Mo Wood
