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Gateway Chevrolet
Avondale, AZ
7,670 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,671 reviews
April 01, 2019
Great service again. John and Gateway never fail to take care of every issue on my Impala purchased at the tent sale in 2012. Best service in town and personable to boot. John and Gateway never fail to take care of every issue on my Impala purchased at the tent sale in 2012. Best service in town and personable to boot. Thank you. More
by MRA1899
Verified CustomerEmployees Worked With
Other Employees :
John Shelton is a first rate service rep. Always knows what is needed next.
March 29, 2019
Love my car I have been to so many shady dealers where sales people lie and are not true to their word and I get screwed. This time i had Dwayne Washington and he I have been to so many shady dealers where sales people lie and are not true to their word and I get screwed. This time i had Dwayne Washington and he was great! Honest follow through he returned my calls and answered all my questions without hesitation He needs a raise or a promotion. Professional and courteous service. If you buy a car from here ask for Dwayne Washington he is the best. Plus I got a low interest rate and my payment is affordable. More
by Maserati
Employees Worked With
Dwayne Washington
March 28, 2019
Great costumer srevice! Costumer service rep. Angel really made my experience very simple and satisfactory. Very pleased with the service. I have been a costumer since 2015 a Costumer service rep. Angel really made my experience very simple and satisfactory. Very pleased with the service. I have been a costumer since 2015 and will continue to be as long as they keep the good service. More
by albertorue
Employees Worked With
Angel
March 28, 2019
Amazing! Mathew was great he helped us with all our questions. Waiting wasn’t long he has a lot of knowledge on cars. I would recommend any body with him. Mathew was great he helped us with all our questions. Waiting wasn’t long he has a lot of knowledge on cars. I would recommend any body with him. More
by sandranuno
Employees Worked With
Matthew Bromerger
March 27, 2019
Smooth and Simple. It was a smooth deal. I came on Tuesday. Found vehicle after searching back lot. Told I couldn't buy and would come back Saturday. It was held for me It was a smooth deal. I came on Tuesday. Found vehicle after searching back lot. Told I couldn't buy and would come back Saturday. It was held for me. I came Saturday and the process took less than two hours. More
by rjones8633
Employees Worked With
Johnny Valdez (Sales) & David Sanchez (Service)
March 27, 2019
Very Professional your service department took very good care of me and my truck, in a timely matter and very professional, we're very happy with your dealership!!!! your service department took very good care of me and my truck, in a timely matter and very professional, we're very happy with your dealership!!!! More
by Ray50
Employees Worked With
Miguel Palma
March 27, 2019
Simple Oil Change We bought the lifetime oil change/tire rotation package. This is the 11 oil change we have brought the car in for and EVERY single appointment has bee We bought the lifetime oil change/tire rotation package. This is the 11 oil change we have brought the car in for and EVERY single appointment has been screwed up one way or another. We had to recently purchase a new set of tires for the car and I fully believe because the tires were never rotated when requested. Several times I had to take the car BACK because the paperwork said they couldn't find the key to the tire locks. This time my daughter brought in and after close to 2-1/2 hrs I called and asked why the car wasn't done -- 2 minutes later someone came out and said the car was done. My guess is the car sat and no one let her know. In addition, one of the caps to the wheels was missing -- seriously how hard is an oil change - can we get the car back just ONCE with the service being done correctly. We ended up pulling a cap off of a spare tire we had at home -- doesn't completely match but at least it is not missing!! I would NEVER trust this service center for anything and am trying to see if I can transfer my lifetime oil package to another Chevy dealer. More
by ruth.bautch
Employees Worked With
Samuel Young
March 26, 2019
Convenient Dropping my car off before work and using the dealerships free ride share service made getting my car worked on a breeze. I was able to pick up my car Dropping my car off before work and using the dealerships free ride share service made getting my car worked on a breeze. I was able to pick up my car on my lunch break and the service technician kept me updated throughout the morning. More
by katedixon14
Employees Worked With
Zach
March 26, 2019
Awesom customer service Always take my car to Chevrolet gateway for service, becouse their quality work and reasonable prices Every one is friendly and their waiting room i Always take my car to Chevrolet gateway for service, becouse their quality work and reasonable prices Every one is friendly and their waiting room is comfortable More
by LUPE61
Employees Worked With
John Sheldon
March 26, 2019
Great customer service I always get great auto service and customer service. Never pushed to pay for something I don't need and always made aware of the discount coupons on I always get great auto service and customer service. Never pushed to pay for something I don't need and always made aware of the discount coupons on the website. More
by bjarenas65
Employees Worked With
Miguel Palma
