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Gateway Chevrolet
Avondale, AZ
8,064 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,064 reviews
October 21, 2019
42,000 mile check up with oil change John Sheldon is always professional and courteous! Excellent customer service! I would recommend Gateway as a great dealership for Sales/ Service and John Sheldon is always professional and courteous! Excellent customer service! I would recommend Gateway as a great dealership for Sales/ Service and Customer Service!! Thank You! More
by RJCNAZ
Verified CustomerEmployees Worked With
John Sheldon
October 21, 2019
Warranty issues I took my car in for 2 different issues that I had received a letter from GM about. John was very professional, listened to the issues and they were a I took my car in for 2 different issues that I had received a letter from GM about. John was very professional, listened to the issues and they were able to service my vehicle and return it the same day. More
by leekurka
Employees Worked With
John Sheldon
October 21, 2019
I am very happy to purchase vehicle again.i purchased on It was quick and excellent . Good service , walk in out, took me only an hour. Also, salesman is honest and good to deal with. If I buy I will work wi It was quick and excellent . Good service , walk in out, took me only an hour. Also, salesman is honest and good to deal with. If I buy I will work with him again. Thanks More
by brianlee88884
Employees Worked With
Mo wood
October 21, 2019
Amazing experience! Fantastic service. Worked very hard and diligently until we came to a deal that worked for me. Sales force and finance guys/gals were so friendly and Fantastic service. Worked very hard and diligently until we came to a deal that worked for me. Sales force and finance guys/gals were so friendly and personable. All around amazing experience! More
by schevy81
October 20, 2019
First service of new 2019 Colorado Your service personnel treated me with courtesy and professionalism. All personnel listened to my concerns about the truck and your Shop Foreman went Your service personnel treated me with courtesy and professionalism. All personnel listened to my concerns about the truck and your Shop Foreman went on a ride along with me and completely addressed and my documented my concerns. The service was faster than I expected and you guys washed my vehicle, which was much appreciated. I have no complaints about your service department and would recommend you to my friends and I love my Colorado. Greg More
by GREGHOPE28
Employees Worked With
Lisset Diaz, Shop Forman
October 19, 2019
Recall Service The service center at Gateway is awesome, especially the Zach. He takes the time to listen to my concerns and follows up. Majority of the time when The service center at Gateway is awesome, especially the Zach. He takes the time to listen to my concerns and follows up. Majority of the time when I come in for service they are quick and do quality work. More
by tsabiikin
Employees Worked With
Zach
October 19, 2019
Consistently Excellent Service My experience with my Service Advisor, Robert, has been excellent from day one. He has been attentive, beyond professional, and provides expert advic My experience with my Service Advisor, Robert, has been excellent from day one. He has been attentive, beyond professional, and provides expert advice at every service visit. His demeanor is truly on the high end of a focus on customer service. He sets the bar for the Service Department! More
by HURDIV2
Employees Worked With
Robert
October 18, 2019
Great service as usual. I bought a Colorodo here a few years ago and I loved the service department. I convinced my my of the service here and we bought 2 more vehicles from I bought a Colorodo here a few years ago and I loved the service department. I convinced my my of the service here and we bought 2 more vehicles from them. Fast, friendly and a free lyft so you schedule doesnt get disrupted. More
by tjcraft86
Employees Worked With
Noe
October 18, 2019
Salesman Zack was a great salesman didnt just stand around likea lot of salesman do when i pulled up he came and offered me immediate assitance. Which is a big Zack was a great salesman didnt just stand around likea lot of salesman do when i pulled up he came and offered me immediate assitance. Which is a big part of the reason i brought my vehicle from Gateway. More
by mldon9
Employees Worked With
Name was Zack
October 17, 2019
oil change I did not have an appointment. I drove my truck up to service department and in no time I was helped. Liz took my information and got my truck in fo I did not have an appointment. I drove my truck up to service department and in no time I was helped. Liz took my information and got my truck in for service. I proceeded indoors to the lobby/waiting area....the PLACE was packed. BUT to my surprise my truck was done quickly and LIZ was so friendly and WHAT A HAPPY SMILE she had. Thanks for taking care of me & my truck! More
by GVCHAVEZ
Employees Worked With
Lisset Diaz3
