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Gateway Chevrolet
Avondale, AZ
8,066 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,066 reviews
November 09, 2019
Questionable Business Practice Service Advisor utilizes a "discount" system to generate additional unauthorized services to your vehicle. When confronted, said that most customers Service Advisor utilizes a "discount" system to generate additional unauthorized services to your vehicle. When confronted, said that most customers appreciate these services being performs as they are often overlooked. They give you an estimate, then discount the bill and then spend the discount telling you that the unauthorized service was taken off the backside and looked upon as free. Do the math. I took my car in for engine work and was billed for a 4-wheel alignment that I had just done down at Discount Tire. They refunded the cost of the alignment but removed it on the bill as another "discount" thus covering up the "problem" as if it had never occurred. Just wish there was honesty and integrity across the board and no game playing. Car had to be towed back to the dealership after I was told it was "good to go". Estimate for repairs went from $1700 to $3500. I paid and removed my car from the service department after they wanted an additional $1000 to complete the job. Sent a complaint to all involved. Thought the dealer would do the job right! More
by dothemath
Employees Worked With
Mike Beck
November 08, 2019
Great Customer Service, As Always I've recently returned to the Chevrolet family and the main reason is Gateway's great customer service. John Sheldon always has a smile and makes sure I've recently returned to the Chevrolet family and the main reason is Gateway's great customer service. John Sheldon always has a smile and makes sure my vehicle is running top notch. Thanks a bunch!!! More
by LEEPIZ
Verified CustomerNovember 08, 2019
Blinker repair Had to get our blinkers fixed. Mike was there first thing in the morning and got our car in quick. They had our car fixed and ready to pick up within Had to get our blinkers fixed. Mike was there first thing in the morning and got our car in quick. They had our car fixed and ready to pick up within 4 hours. More
by EPMUNSON26
Employees Worked With
Mike
November 07, 2019
Ecellent Experience This is the second vehicle we've purchased from Gateway Chevrolet. The sales professionals are very knowledgeable and friendly. The whole experience This is the second vehicle we've purchased from Gateway Chevrolet. The sales professionals are very knowledgeable and friendly. The whole experience was a pleasurable. I would recommend them highly. More
by johnsritchie
Employees Worked With
Mo Wood
November 07, 2019
Best Dealership experience I have had to date These guys were actually very honest about my warranty. I feel I received a very good deal and didn’t get pushed around. I would recommend these guys These guys were actually very honest about my warranty. I feel I received a very good deal and didn’t get pushed around. I would recommend these guys to my family. More
by JSMITH91
Employees Worked With
Richard Gonzalez
November 06, 2019
Best car buying experience Best buying experience EVER. It was quick and fast. Thanks to Ricky. I enjoy my new car after losing my previous vehicle to an accident. I will defini Best buying experience EVER. It was quick and fast. Thanks to Ricky. I enjoy my new car after losing my previous vehicle to an accident. I will definitely recommend Gateway Chevrolet. Thank you for helping me get in new car. I love it. More
by nua.veronica
November 06, 2019
Great service Employee was very friendly and helpful excellent service. Had issues in the past but my sales person made my experience great and easy to work with. Employee was very friendly and helpful excellent service. Had issues in the past but my sales person made my experience great and easy to work with. More
by Betsy
Employees Worked With
Fernando ?
November 06, 2019
Very friendly staff!!! I dropped off my truck first thing in the morning to check on check engine light and for brake recall. Not long after i left they had it diagnosed and I dropped off my truck first thing in the morning to check on check engine light and for brake recall. Not long after i left they had it diagnosed and by noon was ready to be picked up. Very fast and friendly staff!!! More
by framo_usmc
Employees Worked With
Mike
November 06, 2019
Awesome!! John Sheldon Is a very helpful and pleasant person to talk to. Really nice to know I can call Service adviser at gateway and get great service.😀😀😀� John Sheldon Is a very helpful and pleasant person to talk to. Really nice to know I can call Service adviser at gateway and get great service.😀😀😀😀 More
by ameliah1975
Employees Worked With
John Sheldon
November 06, 2019
Best truck buying experience. Gateway Chevrolet was the easiest and fastest experience I have ever had buying a vehicle. The sales person Kirby was incredible. He did not mess arou Gateway Chevrolet was the easiest and fastest experience I have ever had buying a vehicle. The sales person Kirby was incredible. He did not mess around with the numbers. He was straight forward. The general manager made a great choice hiring him. More
by HINDMAN_JOSHUA
Employees Worked With
Kerwin Pena
