Gateway Chevrolet

good experience I went to the dealership a couple of times before I decided to lease. I always dealt with Chris Ortiz and found him helpful in every way. If he didn't I went to the dealership a couple of times before I decided to lease. I always dealt with Chris Ortiz and found him helpful in every way. If he didn't know the answer to some of my questions, he always made sure to find someone who was better qualified to answer than himself. Paul,in the shop, was especially helpful answering my many questions about my new BOLT! More

Noel is very Professional Noel was Prompt finishing my service.!!! Same Day Service. very convenient location close to Restaurants and shopping. Also, the person that gives the Noel was Prompt finishing my service.!!! Same Day Service. very convenient location close to Restaurants and shopping. Also, the person that gives the welcome was very fast and Friendly. More

Quick efficient and convenient! I needed to replace my battery. I was able to get an appointment the same day. Staff were courteous and receptive to my needs. I was given a free r I needed to replace my battery. I was able to get an appointment the same day. Staff were courteous and receptive to my needs. I was given a free ride home and my vehicle was completed quickly with a car wash!!! More

Came in for a truck service from so called professionals Came in to get my vehicle service by the dealership itself. Only because who can take care of my vehicle better than them, right . Wrong. After the ti Came in to get my vehicle service by the dealership itself. Only because who can take care of my vehicle better than them, right . Wrong. After the tire rotation, they didn’t put on the lug nuts cap on. So now only 2 out of the 4 are on. This is not the first time xxxx like this happens. Last time the crew left a bottle of a chemical used to clean the vehicle on the back seat where it spilled all over and stained the seat. I have tried contacting the employees who took my vehicle in for servicing for 3 days and it goes to voicemail after being transferred. What’s going on?!!!! More

Great experience and not being pressured.. Ivan was a great sales gave me some great info on the truck and also explained to me the features of the truck as well. Summer was also a great help w Ivan was a great sales gave me some great info on the truck and also explained to me the features of the truck as well. Summer was also a great help with getting me the deal I was looking for. Alex was great with explaining my coverages and what he would recommend for me to be covered in everything about the truck. More

Took to long I took my truck in for an oil change and a tire rotation with an appointment at 11. They said it would be around 2 hours for the oil change and an hou I took my truck in for an oil change and a tire rotation with an appointment at 11. They said it would be around 2 hours for the oil change and an hour for a recall. I excepted to be done at 3 the latest. They called me at 615 to go pick up the truck. I got there an the tire rotation wasn’t done to the truck. I told them and they said you can bring it Monday to do it. They had already charged me for the tire rotation. Why not do it. More

Integrity is important While I appreciate the attention staff (Mac, Robert R. & Ann) has given me during the past few days, Mac told me the window tint would only take 30 mi While I appreciate the attention staff (Mac, Robert R. & Ann) has given me during the past few days, Mac told me the window tint would only take 30 minutes while Robert R told me it would take much longer and ended up leaving my vehicle for the day. My salesperson Khilon has not contacted me since the sale and assured me he would text or email his contact info to me right away. This was my first experience with Gateway and purchased 2 cars from you on this day. Thank you More

Customer service exceptional! Comfortable buying experience with personable sales team. I will refer family and friends to Gateway for car or truck purchases. I will try to make ro Comfortable buying experience with personable sales team. I will refer family and friends to Gateway for car or truck purchases. I will try to make routine service appointments here just to visit the sales team and service staff. More

Satisfied customer Went to look for 4th of July deals and walked away a satisfied customer . I knew what I could afford & Mr. Huggens helped me achieve that, Thanks Gat Went to look for 4th of July deals and walked away a satisfied customer . I knew what I could afford & Mr. Huggens helped me achieve that, Thanks Gateway Chevrolet More

Ok Review Since all my experiences from the work that was supposed to be done with the car, with my radio, or mic, I would not let gateway do any service to my Since all my experiences from the work that was supposed to be done with the car, with my radio, or mic, I would not let gateway do any service to my car, just oil changes, why, because they will just say, call general motors, that is the perception that I get from this dealership. not willing to go above and beyond, and giving me a rental when they are not supposed to, is not going above and beyond, that is doing your job, but overall the oil changed took forever 3 hours when I used to do them within a hour and then mike telling me that they put my keys at his old desk for how long, this place is unorganized, More