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Gateway Chevrolet
Avondale, AZ
8,069 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,069 reviews
November 25, 2019
They took forever just to get a car. It took forever to get my car. They said they we’re going to give me $100 to shop at the lil shop there I didn’t get it. The guy’s were really nice. It took forever to get my car. They said they we’re going to give me $100 to shop at the lil shop there I didn’t get it. The guy’s were really nice. More
by Alongoria695
Verified CustomerEmployees Worked With
Bryant Dominguez
November 25, 2019
Corvette oil change handled quickly and efficiently This oil change was $17 more than oil change earlier this year on same vehicle (2016 Corvette). That's more than an 18% increase. I'd call that pre This oil change was $17 more than oil change earlier this year on same vehicle (2016 Corvette). That's more than an 18% increase. I'd call that pretty substantial for identical service within the same year. More
by DANPHELKA
Employees Worked With
John Sheldon and Zach Sheldon
November 25, 2019
Great experience Great experience. We met with Daniel and he was courteous and knowledgeable about the different vehicles we looked at. We will definitely recomme Great experience. We met with Daniel and he was courteous and knowledgeable about the different vehicles we looked at. We will definitely recommend him and purchase from him again. More
by cnlynn11
Employees Worked With
November 23, 2019
Mediocre Service My sales person Justin was to the point, no nonsense, just like I asked. I didn’t want to waste my time and he didn’t. I got a good deal, but the enti My sales person Justin was to the point, no nonsense, just like I asked. I didn’t want to waste my time and he didn’t. I got a good deal, but the entire transaction took almost 4 hours. I recently bought a Lincoln as well And that one only took less than an hour. They also tried to trick me into paying a much higher interest rate than I actually qualify for. They tried to have me pay 6.99% and when I went to walk away all of a sudden I qualify for 3.89%. Very shady and dishonest. I didn’t appreciate that. You don’t find that with higher end vehicles. It’s been a while since I purchased a regular vehicle. The next day I needed assistance and the sales person just blew me off. Once I got in contact with one of the management staff, they were able to resolve my issue. Donald was the gentleman who helped me with my issue. Very nice guy. Once the deal is done the service is done as well. I love my truck but next time I will go somewhere else. More
by info75
November 22, 2019
Recall Everything went according to plan. No issues, very professional. Have no complaints about facility at this thi ime. Will come back again as long as I Everything went according to plan. No issues, very professional. Have no complaints about facility at this thi ime. Will come back again as long as I own a Chevrolet. More
by 57MSHELTON
Employees Worked With
Yoli Pena
November 22, 2019
Five star and thanks for your service! Robert is a FIRST CLASS Service adviser! Robert even noticed that my Screen for miles and speed had magic marker marks that I put on by mistake. Ro Robert is a FIRST CLASS Service adviser! Robert even noticed that my Screen for miles and speed had magic marker marks that I put on by mistake. Robert got the marks off and handled the Oil change and wash within an hour! Thanks Robert! More
by carolmaui
Employees Worked With
Robert in Service
November 20, 2019
Oil change 33,000 check up on my Equinox. Everything went smooth, no hassels. Nice customer waiting room. They were not busy at 8 am that day. 33,000 check up on my Equinox. Everything went smooth, no hassels. Nice customer waiting room. They were not busy at 8 am that day. More
by JANE.FRICKE86
November 19, 2019
time consuming Took way to long to complete transaction had scheduled appointment still there 2 hours for ten minutes of paperwork Did not seem to be organized at al Took way to long to complete transaction had scheduled appointment still there 2 hours for ten minutes of paperwork Did not seem to be organized at all got the impression they will get to me when they can. I have had vehicles delivered to my house from other dealers paperwork done at my house 5 minutes all done More
by MFURG
Employees Worked With
Tony Castel de Oro
November 19, 2019
Little long, but worth it. I don't have too much to say other than I really appreciated the effort that was put out by the staff to make a deal I could work with happen, especia I don't have too much to say other than I really appreciated the effort that was put out by the staff to make a deal I could work with happen, especially as a first US car purchase since moving from Canada. More
by BRAD.P.A.DUNN
Employees Worked With
John in finance, Yoli Pena, Tony Castel de Oro
November 19, 2019
Recall Nice service few minutes take my information and to drop my truck in the shop and two hours to finish and clean my truck nice job.. Nice service few minutes take my information and to drop my truck in the shop and two hours to finish and clean my truck nice job.. More
by jonatancampa
Employees Worked With
Jeremy Thompson, Tony Castel de Oro
