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Gateway Chevrolet
Avondale, AZ
7,779 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,779 reviews
July 22, 2019
Amazing service This was an amazing experience-great price-great service. We highly recommend it to everyone. Alex was very timely and very professional and accommoda This was an amazing experience-great price-great service. We highly recommend it to everyone. Alex was very timely and very professional and accommodating. Good job! More
by kostas.voutsas
Verified CustomerEmployees Worked With
Alex Aguirre
July 22, 2019
Excellent service! Great customer service and they always treat me with respect. Love that my truck get wash after any service that it needs thank you so much!😀 Great customer service and they always treat me with respect. Love that my truck get wash after any service that it needs thank you so much!😀 More
by ALEJANDRANUNEZ726
Employees Worked With
Noe, Alex Aguirre
July 22, 2019
Awesome Experience AGAIN!! My Husband and I have purchased multiple cars on the same day for many years. Donald Cummings and team are the reason we come back. Tony and Jolie a My Husband and I have purchased multiple cars on the same day for many years. Donald Cummings and team are the reason we come back. Tony and Jolie are amazing. They are more like family to us. David greeted us at the door with a VERY NEW 2 day old sales person Mark and they all surrounded him to ensure that he was supported as he took care of us on our purchase. What Mark was unaware of is that when we come to Gateway Chevrolet to look for a car we tend to buy that same day so it was going to be a great sales day for him :) We were excited to be his first sale at this location. While we waited he offered to drive us to get lunch. We had time to learn more about him and his experience. He has a super big heart to help people when purchasing a car and takes his time to get to know his client to ensure we offers them exactly what they want. My husband and I are both in jobs that work with the public and Mark, Donald, Tony, Jolie and our Chicago friend and Finance guy Nick all represent the type of customer service we try to give in our business. Thank you TEAM GATEWAY for making this another great experience. More
by CRICKET7714
July 20, 2019
Great, efficient service. The service members at the dealer were kind and I was in and out quickly. The whole process was handled quickly and efficiently and I was very surpris The service members at the dealer were kind and I was in and out quickly. The whole process was handled quickly and efficiently and I was very surprised by the quality of the service. More
by mariabautista0109
Employees Worked With
Jeremy Thompson
July 19, 2019
Service I have bought 2 vehicles from here and have them both serviced by them and I have been treated very kindly and with respect. I wouldn't take my car a I have bought 2 vehicles from here and have them both serviced by them and I have been treated very kindly and with respect. I wouldn't take my car any other place. More
by NMCNAMES
Employees Worked With
John
July 19, 2019
Best Customer Service Robert is the best! Always goes above and beyond to ensure customer satisfaction. I have taken both are vehicles in for service and we are always co Robert is the best! Always goes above and beyond to ensure customer satisfaction. I have taken both are vehicles in for service and we are always completely satisfied. More
by connie_conniev
Employees Worked With
Robert in Service
July 19, 2019
Great Service I always receive great service at Gateway Chevy and Robert Hernandez, that is why I take my GMC there. Thank You Robert for always getting things done I always receive great service at Gateway Chevy and Robert Hernandez, that is why I take my GMC there. Thank You Robert for always getting things done right. More
by OUTRAM7883
Employees Worked With
Robert Hernandez
July 17, 2019
Review of Service Courteous, Knowledgeable, Efficient, Pleasant, Punctual and Quick. Never rushes me. Answers my questions. The waiting room is comfortable and stocked Courteous, Knowledgeable, Efficient, Pleasant, Punctual and Quick. Never rushes me. Answers my questions. The waiting room is comfortable and stocked with water, coffee, fresh donuts. More
by ms.criss
Employees Worked With
Robert Hernandez
July 17, 2019
Great customer service I've been going there since I got my 2013 Malibu (4years) and they have been great so I would definitely recommend them. I've been going there since I got my 2013 Malibu (4years) and they have been great so I would definitely recommend them. More
by LAKERGIANTBRAVE
Employees Worked With
John
July 17, 2019
Aaaamaaazing! My visits was by far the most amazing so far. Luckily I was helped out my Miguel, who was so professional and so easy going. He made sure I was taken My visits was by far the most amazing so far. Luckily I was helped out my Miguel, who was so professional and so easy going. He made sure I was taken care of, he called me to let me know my car needed additional services and that he could fix it there and then. When I arrived to pick up my vehicle, I was greeted by Paul who was also aaaaamazing. He set up all my paperwork, so I could be ready to be checked out. While Miguel was checking me out Paul gave me the VIP service. Paul brought my car out to the front, backed up in a parking spot, had the AC going for me so that when I got in, it would be nice and cool. They both did and amazing job with helping me out that day. I could not have been happier any other place. They went above and beyond to make sure I was comfortable and happy. They are gonnA be my to go guys eveytime. The only word I could use to describe both them and the service is just AMAZING! More
by cecy16_09
Employees Worked With
Miguel and Paul
