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Gateway Chevrolet
Avondale, AZ
8,219 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,219 reviews
February 06, 2020
I am very satisfied with the service I received at Gateway Chevrolet. John Sheldon is my service adviser and he always provide excellent customer service. Gateway Chevrolet. John Sheldon is my service adviser and he always provide excellent customer service. More
by raymond.ratliff112249
Verified CustomerEmployees Worked With
John Sheldon. He needs 5 stars
February 05, 2020
Always get treated like family when my family shops at Gateway. My nephew and I were looking for a basic truck and Ricky Gonzales found us 2019 Chevy Silverado 5.3. The truck was perfect and was in excell Gateway. My nephew and I were looking for a basic truck and Ricky Gonzales found us 2019 Chevy Silverado 5.3. The truck was perfect and was in excellent condition. Thank you Gateway. More
by jacobacosta1234
February 04, 2020
I went in looking at a specific car. Juan was able to get into the exact car I wanted the same day! Very professional and Helpful!! I couldn’t be happier with my 2019 Chevrolet Tahoe! Thanks so much Juan!! I into the exact car I wanted the same day! Very professional and Helpful!! I couldn’t be happier with my 2019 Chevrolet Tahoe! Thanks so much Juan!! I’ll come back for sure to this dealer in the future! More
by EMMABEY1984
Employees Worked With
Juan Sanchez, Dwayne Washington
February 03, 2020
I've taken my 2018 Silverado 3 times for the same reason, oil leak, and on Feb 4 will be my 4th time it sound like I have a (Lemon Vehicle) I am upset because the problem should of been fixed the first time oil leak, and on Feb 4 will be my 4th time it sound like I have a (Lemon Vehicle) I am upset because the problem should of been fixed the first time I feel like I bought a truck from one of those little dealers... I just want my truck fixed.... More
by marioaliahrosie
Employees Worked With
I dont know who to add a review to.
February 03, 2020
Keep letting your sales people do what they do We worked with both Yoli and Tony and they were great. They changed my initial impression of this dealership. No pressure just honest professional s We worked with both Yoli and Tony and they were great. They changed my initial impression of this dealership. No pressure just honest professional sales experience. More
by cspain0
Employees Worked With
Yoli Pena, Tony Castel de Oro
February 03, 2020
Awesome place , I had bought 4 cars already there . Excellent service. Great people . Sales man Francisco awesome job he help me a lot took down for what I wanted Excellent service. Great people . Sales man Francisco awesome job he help me a lot took down for what I wanted More
by duranespinoza2014
Employees Worked With
Francisco
February 03, 2020
Minimum customer service. The person in charge of my account was more worried about selling me stuff and could care less of what I wanted done on my truck. account was more worried about selling me stuff and could care less of what I wanted done on my truck. More
by chiva1508
Employees Worked With
Service Department
February 03, 2020
My experience was fantastic. Tony CDO and Yoly very profecional, í filling like a family for sure í will recomended my friends. I finish say, se need more sales guys like Yoly and tony cdo profecional, í filling like a family for sure í will recomended my friends. I finish say, se need more sales guys like Yoly and tony cdo More
by EFRAINRUIS39
Employees Worked With
Yoli Pena, Tony Castel de Oro
February 03, 2020
Dwayne helped me so much. Edwin in finance was so helpful and answered all of my questions. I would recommend this dealership to all of my friends. and answered all of my questions. I would recommend this dealership to all of my friends. More
by NATTASHAA96
Employees Worked With
Enrique Velazquez, Dwayne Washington
February 03, 2020
Very bad service. I was hesitating to respond but I have to say something. I found out that they hardly ever changed the oil and replace my filter. And when they did decided to change the oil they were put to say something. I found out that they hardly ever changed the oil and replace my filter. And when they did decided to change the oil they were putting the wrong oil I had a problem and had it replace at the dealership andI have a feeling is was because they never change the oil when they were supposed to. I’ve taking my car there for the past 6 years. More
by asaenz0726
Employees Worked With
Service Department
