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Gateway Chevrolet
Avondale, AZ
7,779 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,779 reviews
August 10, 2019
Awesome Service My experience at Gateway was fantastic. Your salesman Brandon Bullis answered all my questions and was very helpful throughout the process. I would hi My experience at Gateway was fantastic. Your salesman Brandon Bullis answered all my questions and was very helpful throughout the process. I would highly recommend this dealership. More
by samrojas41
Verified CustomerEmployees Worked With
Brandon Bullis, Enrique Velazquez
August 10, 2019
Great service It was a great experience , very friendly atmosphere and very knowledgeable staff! I would recommend to all my family & friends .. great job to all th It was a great experience , very friendly atmosphere and very knowledgeable staff! I would recommend to all my family & friends .. great job to all the staff! More
by MARYART38
Employees Worked With
Henry pena
August 09, 2019
Trusted advisor I have a trusted advisor who has been taking care of my family for a number of years. I can call him and get his honest advice . I have a trusted advisor who has been taking care of my family for a number of years. I can call him and get his honest advice . More
by NICHOLE. BLACKWELL
Employees Worked With
John Sheldon
August 09, 2019
Great, Great Deals We got the best deals here! :) We are so grateful to all who helped us. And, we are loving our new Traverse. It has great value for the money! Than We got the best deals here! :) We are so grateful to all who helped us. And, we are loving our new Traverse. It has great value for the money! Thanks again! More
by songbirdofyhwh
Employees Worked With
John Elian, Miguel Ramos, and Nick Pitts
August 09, 2019
Miguel was awesome Best service advisor I have ever deal with he was friendly and very helpful I would recommend this place to anyone I will be going back. Best service advisor I have ever deal with he was friendly and very helpful I would recommend this place to anyone I will be going back. More
by olvera.alex10
Employees Worked With
Miguel palma
August 08, 2019
Issue with oil change warranty I went in for a basic oil change that should still be covered by GM “till 24k some miles” the service advisor said I typically would only be allowed o I went in for a basic oil change that should still be covered by GM “till 24k some miles” the service advisor said I typically would only be allowed one. Got my oil change was charged service advisor stated there were no more free oil changes once again. I called Chevy corporate and they checked only to tell me I should still have two oil changes for free, I reached out to jeremey left a voice mail and did not hear back. I hope someone can get back to me about getting a refund or something. More
by jonathanbecerra
Employees Worked With
Saul Sanchez
August 08, 2019
To say that buying experience was amazing. We received excellent customer service, no pressure, one price and one salesperson. It's the way every car dealership should be. We arrived at 10:30A We received excellent customer service, no pressure, one price and one salesperson. It's the way every car dealership should be. We arrived at 10:30AM, left the dealership by 1:30 PM driving a 2020 Traverse!! More
by SAl1950
Employees Worked With
OMAR POLO, ALEX OCHOA
August 07, 2019
The Gatway team was very helpful and easy to work with. We had a great experience. Very knowledgeable and helpful service. James Huggins was very helpful in explaining all details. All the sales staff were We had a great experience. Very knowledgeable and helpful service. James Huggins was very helpful in explaining all details. All the sales staff were professional and courteous. More
by Happy Customer
August 07, 2019
Great place to do business It's really refreshing To receive the best price over the Internet then while can and they honor that price Thank you so much for the great experienc It's really refreshing To receive the best price over the Internet then while can and they honor that price Thank you so much for the great experience More
by kungfuamp58
Employees Worked With
David Dadisho, Alex Aguirre, Dwayne Washington
August 06, 2019
Great prices poor service The prices are great but the customer service not so much but maybe that was just who we dealt with (dwayne). Made an appointment to by a specific veh The prices are great but the customer service not so much but maybe that was just who we dealt with (dwayne). Made an appointment to by a specific vehicle it was a lay down sale. Show up and he tells us its been sold. No call, text, nothing. Instead he blames us for postponing the appt by an hour. Let me remind you he is the one on commission not me. What should have taken an hour tops start to finish took over 4 hours. He was so slow moving and no sense of urgency at all. To top it off he tried to low ball me on my trade in after already giving me a high quote on it over the phone. More
by jkth25.jk
Employees Worked With
Dwayne Washington
