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Gateway Chevrolet
Avondale, AZ
7,787 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,787 reviews
October 07, 2019
Great as usual I want to thank my two salesmen, Donald, and James for a smooth, and easy buying experience. Donald has been my salesman for many vehicle purchases I want to thank my two salesmen, Donald, and James for a smooth, and easy buying experience. Donald has been my salesman for many vehicle purchases and he is the reason I keep coming back. I consider him a friend, I can trust him, and he always gets me a great deal. James customer service, knowledge of product, etc was top notch. I was very glad Donald had him assist us. I actually had a great time with him as my salesman. With employees like that I will continue to give Gateway my business. Going thru finance was very smooth with no pressure, and two thumbs up to the 2 young ladies that assisted me with the tack stuff i.e. OnStar etc. Gateway, you have a great team. I thank you. More
by DANRUIZ82
Verified Customer
October 04, 2019
Took too long to fix ! The shop is very kind and polite. They did a fantastic job and my car looked brand new :) Only problem was, it took a entire month to fix and I had t The shop is very kind and polite. They did a fantastic job and my car looked brand new :) Only problem was, it took a entire month to fix and I had to call them because , they wouldn't call me. I guess they were having some internal problems within the body shop. I understand that but, problem was, I was using a rental and my time was just about up on it. Ended up with the body shop having to cover a extra day because my insurance was done paying. More
by thedustydevils
Employees Worked With
Only one I talked to was the girl in the office at the collision center. I believe her name was Nikki?
October 03, 2019
Easy and no hassle service. Sales agent was polite Second time around with Gateway Chevy. I will definitely refer other customers and have already. Ricky was very professional and polite. No pressure s Second time around with Gateway Chevy. I will definitely refer other customers and have already. Ricky was very professional and polite. No pressure sales. Everyone made sure my expierence was a great one! More
by cmcb333
Employees Worked With
Ricky, Howard Thaler
October 03, 2019
New car purchase Dwayne Washington did an excellent job selling us a Spark. Clear communications via text and email. He picked us up at the airport, signed the paperwo Dwayne Washington did an excellent job selling us a Spark. Clear communications via text and email. He picked us up at the airport, signed the paperwork and we were on our way. Top notch! More
by Tim Whitmire
Employees Worked With
Dwayne Washington
October 02, 2019
Fixed all that I asked There was a long list of repairs and they attended to them all. They even provided a loaner for me. Satisfied with the service. I worked with Zach She There was a long list of repairs and they attended to them all. They even provided a loaner for me. Satisfied with the service. I worked with Zach Sheldon, he was very kind and helpful. All the work done was covered under warranty so I can’t speak on the price point, but overall I am satisfied. More
by LILPRINCESSTT
Employees Worked With
Zach Sheldon, Summer Smith
October 02, 2019
Got it Fixed I had to get my windshield wiper pump fixed. Didn't know that with an extended warranty you have to take it to the dealer you bought it from or a deal I had to get my windshield wiper pump fixed. Didn't know that with an extended warranty you have to take it to the dealer you bought it from or a dealer that is 40 miles away. Even tho Gateway is farther than my dealer I go for service, Gateway fixed it within a few hours and I was back on the road again. Thank you Gateway More
by PALUKIE
Employees Worked With
Zack
October 02, 2019
Great Customer Service Called in a day prior to schedule an oil change, they were able to add me in for the next day even though I called later in the day. My appointment wa Called in a day prior to schedule an oil change, they were able to add me in for the next day even though I called later in the day. My appointment wasn't until 12pm but I dropped it off early anyways before I went to work. I received a call within a couple hours that my vehicle was done with the oil change, inspection, and tire rotation and had been detailed. Also thought I was going to pay because I found a great coupon online for the 8 qt synthetic oil change, tire rotation, and inspection but when i arrived on the drive, the advisor let me know i had 3 free oil changes, tire rotations, and inspections on them. Score! More
by ERICARUBALCABA87
Employees Worked With
Mike Beck
October 02, 2019
Dont forget Took my car to get a window tint and detail but only got the tint. They forgot to detail the car and now I question the service because the dealership Took my car to get a window tint and detail but only got the tint. They forgot to detail the car and now I question the service because the dealership did not keep their word and work order. More
by TJA331
Employees Worked With
David Dadisho
October 02, 2019
Super satisfied customers Everyone at chevy gateway was super awesome and so nice and friendly especially are sale guy Imamual McGee and are financial guy Edwin Martinez as we Everyone at chevy gateway was super awesome and so nice and friendly especially are sale guy Imamual McGee and are financial guy Edwin Martinez as well they made us feel very welcome and comfortable and we came to buy a new car and we did Imamual McGee are sales guy was great he was super awesome with everything and his knowledge he has great customer service skills and he made sure we felt right at home thank Gateway Chevrolet More
by SHAYLADALRYMPLE
Employees Worked With
Immuamel McGee and Edwin Martinez
October 02, 2019
Great service Noe in the service department is an awesome person I always feel confident and asured with the service he provodes friendly fast servoce .. No beating Noe in the service department is an awesome person I always feel confident and asured with the service he provodes friendly fast servoce .. No beating around the bush ... Hes my go too person at Gateway More
by carolluvsgabriel1977
Employees Worked With
Noe
