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Gateway Chevrolet
Avondale, AZ
7,790 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,790 reviews
November 01, 2019
Great and not so great I went from being extremely happy to now a little discouraged. I brought my 2018 in for service after waiting awhile for the part due to the strike. O I went from being extremely happy to now a little discouraged. I brought my 2018 in for service after waiting awhile for the part due to the strike. Obviously the strike wasn’t the dealerships fault, and I am always so happy with the prompt friendly attention I am given here. My only issue with this whole thing is that not even a week later and it is malfunctioning again. So another trip to the dealership that I need to make arrangements and work my schedule around. I don’t understand why it wasn’t fixed correctly the first time. More
by DENISEMELT
Verified CustomerEmployees Worked With
John
November 01, 2019
Service and Satisfaction I went to multiple dealers that day. They had cars I wanted, but none of them met the level of service that Al at Gateway provided. After shopping aro I went to multiple dealers that day. They had cars I wanted, but none of them met the level of service that Al at Gateway provided. After shopping around I ended up buying my new Silverado from here and was happy with the experience, AFter a car accident nothing is better than feeling that you are making the right choices in your new vehicle. Thank you guys! More
by travis.j.loveall
Employees Worked With
Al
November 01, 2019
excellent service The salesman, Robert Cassidy, listened to our parameters, and current attitudes about our former cars and suggested a current make and model that best The salesman, Robert Cassidy, listened to our parameters, and current attitudes about our former cars and suggested a current make and model that best fit our needs. The entire staff was helpful as well as personable. In the service department Zak Sheldon our advisor was extremely helpful in taking care of another car which we were getting in good condition to give to our grandson. Both Robert and Zak are assets to GatewayChevrolet which will keep us coming back. More
by MBERRYHILL0
Employees Worked With
Robert Cassidy
October 31, 2019
Great customer service Treated very well, great communication. Service department personnel were great, great knowledge base on my specific vehicle. Well definitely come b Treated very well, great communication. Service department personnel were great, great knowledge base on my specific vehicle. Well definitely come back, even though it's on the other side of town More
by CORBYHILBURN2015
Employees Worked With
none listed
October 31, 2019
Best dealership for a new vehicle On Saturday I went not expecting if I was going to drive out on a new vehicle ,but I'm so happy I did gateway Chevrolet have a great customer service, On Saturday I went not expecting if I was going to drive out on a new vehicle ,but I'm so happy I did gateway Chevrolet have a great customer service, they were very friendly and made my whole new car purchase easy and very understanding More
by Jose Rodriguez
Employees Worked With
Vinny Moreno,Justin Mongar
October 30, 2019
Punctual, professional, courteous - awesome! First ever service experience at Gateway. I am more that impressed with the efficiency, professionalism, and kindness from ALL your staff! It change First ever service experience at Gateway. I am more that impressed with the efficiency, professionalism, and kindness from ALL your staff! It changed my thinking of dealership service for sure! More
by james.stevenson1246
Employees Worked With
Zach
October 30, 2019
Waste of timeline If I wouldn’t have got the vip service deal I would not be going there for service. There is a problem Every single time I go & nobody ever seems to k If I wouldn’t have got the vip service deal I would not be going there for service. There is a problem Every single time I go & nobody ever seems to know what’s going on or where my car is. More
by katelynostrom
Employees Worked With
Don’t remember
October 30, 2019
Professional, helpful and honest service we received Everyone was great. Helpful, kind and considerate. The SUV we bought was an excellent deal and we totally love our new SUV. thank you all !! Everyone was great. Helpful, kind and considerate. The SUV we bought was an excellent deal and we totally love our new SUV. thank you all !! More
by Sue & Jim
Employees Worked With
Zack & Robert Rivera
October 30, 2019
Professional and knowledgeable about your vehicle very professional and knowledgeable about your vehicle, checked with you and told you the status of the work on your vehicle, very thorough. it is ve very professional and knowledgeable about your vehicle, checked with you and told you the status of the work on your vehicle, very thorough. it is very nice to go to this dealership, everyone treats u with kindness and respect, unlike others we have been to. we will return!! More
by ASK4THOMAS
Employees Worked With
Robert Hernandez
October 30, 2019
Amazing This by far was the best car buying experience that I've had. I give gateway 2 thumbs up for customer service and knowledge of product and a special s This by far was the best car buying experience that I've had. I give gateway 2 thumbs up for customer service and knowledge of product and a special shout out to the finance dept. They took the time to look for the best deal rather then run your credit thru 90 different banks. More
by TIMPHELPS13
Employees Worked With
Danial,larry, and morgan
