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Gateway Chevrolet
Avondale, AZ
7,792 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,792 reviews
November 19, 2019
time consuming Took way to long to complete transaction had scheduled appointment still there 2 hours for ten minutes of paperwork Did not seem to be organized at al Took way to long to complete transaction had scheduled appointment still there 2 hours for ten minutes of paperwork Did not seem to be organized at all got the impression they will get to me when they can. I have had vehicles delivered to my house from other dealers paperwork done at my house 5 minutes all done More
by MFURG
Verified CustomerEmployees Worked With
Tony Castel de Oro
November 19, 2019
Little long, but worth it. I don't have too much to say other than I really appreciated the effort that was put out by the staff to make a deal I could work with happen, especia I don't have too much to say other than I really appreciated the effort that was put out by the staff to make a deal I could work with happen, especially as a first US car purchase since moving from Canada. More
by BRAD.P.A.DUNN
Employees Worked With
John in finance, Yoli Pena, Tony Castel de Oro
November 19, 2019
Recall Nice service few minutes take my information and to drop my truck in the shop and two hours to finish and clean my truck nice job.. Nice service few minutes take my information and to drop my truck in the shop and two hours to finish and clean my truck nice job.. More
by jonatancampa
Employees Worked With
Jeremy Thompson, Tony Castel de Oro
November 18, 2019
Great Experience This was a great car buying experience. A quick in and out operation. First Class All the way, I would highly recommend this dealership to others. This was a great car buying experience. A quick in and out operation. First Class All the way, I would highly recommend this dealership to others. More
by ksnowdon
Employees Worked With
November 18, 2019
I'm very satisfied with Robert. You need more people like hi Robert is an awesome person. he listens to you and makes sure that your every need is taken care of. I would strongly suggest him to others. I actuall Robert is an awesome person. he listens to you and makes sure that your every need is taken care of. I would strongly suggest him to others. I actually have already referred others to see Robert, & will continue to do so. I'm someone who will voice his opinion, or suggestions, and I'm very big on speaking up with good or bad service. Ps: I'd like to encourage upper management to recognize Robert for his customer service. He has great people skills! Thank you, Jose Galindo Jr More
by jose.galindojr777
Employees Worked With
Other Employees :
Howard Thaler, Jeremy Thompson
November 18, 2019
Quick process, friendly staff. I’d would have given 5 stars except for one single instance that upset me. Was a cash customer with no finance needed, they asked for my SSN and addre I’d would have given 5 stars except for one single instance that upset me. Was a cash customer with no finance needed, they asked for my SSN and address for a background check, part of anti money laundering rules... I asked “just a background check right?” They said yes, no need to pull credit as I didn’t need finance... 30 seconds later my iPhone lights up like a Christmas Tree with experian and equifax alerts, 10 points knocked off my credit score. Apparently the checker did a credit pull as he assumed it was finance, I’m trying to fix my credit score, will be there for another 2 years... no way to fix that. Kevin Franzen is amazing and Justin was Great. More
by British_Guy
Employees Worked With
Justin, Kevin
November 18, 2019
Service Quality of work was great received everything that was promised to me . Everyone was very nice and very helpful. Received a phone call when my truck w Quality of work was great received everything that was promised to me . Everyone was very nice and very helpful. Received a phone call when my truck was ready. More
by heidimchugh1
Employees Worked With
Can't remember
November 18, 2019
Service Mike Beck is a fantastic service advisor. He was very professional. He took the time to explain what my car needed and why. My car drove like it wa Mike Beck is a fantastic service advisor. He was very professional. He took the time to explain what my car needed and why. My car drove like it was brand new. Great Job! More
by Uppieal
Employees Worked With
Mike Beck
November 18, 2019
Ridiculous wait Time. I’m new to the area and made a appointment to have my car get an oil change and serviced and it took 4 hours. I asked prior to dropping off the adviso I’m new to the area and made a appointment to have my car get an oil change and serviced and it took 4 hours. I asked prior to dropping off the advisor said an hour and a 1/2 and I was like that’s long, but whatever. After 2 hours they didn’t even bring my car in to begin. I said to the representative checking people in what’s the purpose of making an appointment if your they are going to take the people first with no appointment. More
by diceshoot711
Employees Worked With
John S.
November 18, 2019
3 hours for an Oil Change !!! What a waste of time I had a PRE-SCHEDULED appointment for an Oil Change at Gateway Chevy Service Center. And it too THREE (3) HOURS for a simple oil change. No other s I had a PRE-SCHEDULED appointment for an Oil Change at Gateway Chevy Service Center. And it too THREE (3) HOURS for a simple oil change. No other service. Just a simple Oil Change and it took THREE (3) HOURS. That is ridiculous !!! I will go o Jiffy Lube next time. More
by jtelbracht
Employees Worked With
Don't Remember
