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Gateway Chevrolet
Avondale, AZ
7,793 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,793 reviews
December 19, 2019
Awesome experience The salesperson understood what I needed and helped me obtain the truck that i w as s looking for. I will definitely recommend this dealership. The salesperson understood what I needed and helped me obtain the truck that i w as s looking for. I will definitely recommend this dealership. More
by LOUISEDGARLOPEZ
Verified CustomerEmployees Worked With
Zach Holmes
December 19, 2019
Quick oil change Brought in for oil change, I was in and out in an hour and a half. Robert was very helpful and was very happy with the service I received! Brought in for oil change, I was in and out in an hour and a half. Robert was very helpful and was very happy with the service I received! More
by stephen.goll
Employees Worked With
Robert in service
December 19, 2019
No better said than done I can’t say one thing that would go wrong from appointment to service representative very understanding and also made sure I understood every step of I can’t say one thing that would go wrong from appointment to service representative very understanding and also made sure I understood every step of the way great technicians to lobby great team gateway Chevrolet see you my next service More
by Hugomejia20
Employees Worked With
John sheldon
December 19, 2019
Electrical issues I have been working with John Sheldon for the last few months on the issues I have had with my Colorado. He has been great on communication always le I have been working with John Sheldon for the last few months on the issues I have had with my Colorado. He has been great on communication always letting me know what the status is on the repairs. Unfortunately, could not fix the issues and I ended up working with GM on a lemon law buyback. But working with John was a great experience. More
by STEVEKIRKLAND11
Employees Worked With
John Sheldon
December 19, 2019
Recall issue and routine oil change An all around pleasant experience at Gateway Chevrolet ... I bought my Chevy Silverado early last year and I have never been happier with the service An all around pleasant experience at Gateway Chevrolet ... I bought my Chevy Silverado early last year and I have never been happier with the service that I have received since my service advisor Miguel Palma always gives me the best options and advice that works best for me ...awesome More
by buffaloguy1973
Employees Worked With
Service advisor Miguel Palma
December 19, 2019
No pressure My salesman Justin Monger was really great he explained everything an no pressure I felt like he really wanted to put me in a car I would love and he My salesman Justin Monger was really great he explained everything an no pressure I felt like he really wanted to put me in a car I would love and he did More
by carterhutchison
Employees Worked With
Justin mongar
December 19, 2019
Happy Customer !!! Service was great !! The service rep LIZ WAS AMAZING !! They even ordered me a Lyft to pick me up for FREE To get my car Service was great !! The service rep LIZ WAS AMAZING !! They even ordered me a Lyft to pick me up for FREE To get my car More
by ines94uribe
Employees Worked With
Liz
December 18, 2019
So much time for nothing So I went in for an oil change on a Saturday so I knew it would take some time, but it took over 4 hours for them to call me saying it was ready. Then So I went in for an oil change on a Saturday so I knew it would take some time, but it took over 4 hours for them to call me saying it was ready. Then there was some things on the inspection that needed addressed, changing out the tpms sensors and an alignment. They didn't even touch the car for an hour and half so I asked what's going on and they said they had to go get the parts. Then another hour later they say they didn't get enough parts so we just did the alignment. It's just frustrating being at the dealership all day and then not get everything done, it's like they don't want my money More
by Brian2268
Employees Worked With
Service department
December 18, 2019
Professional and Courteous Service Scheduled my vehicle online for VIP service on a Saturday morning. I was greeted by a friendly lady and was led to the customer lounge. She stated tha Scheduled my vehicle online for VIP service on a Saturday morning. I was greeted by a friendly lady and was led to the customer lounge. She stated that the vehicle would be done in a couple of hours and rightfully so, as the place was busy. Totally reasonable time frame. Service was excellent and the work done on my vehicle made it run like new! Thank you to all involved. More
by boatsfra
Employees Worked With
I, Am Not Sure
December 18, 2019
Miguel is awesome! Miguel has been my service representative since I bought this Suburban in June of 2018. Every time he has gotten me in on time and out within a reaso Miguel has been my service representative since I bought this Suburban in June of 2018. Every time he has gotten me in on time and out within a reasonable amount of time. I always trust that everything has been checked and serviced correctly. He's a great customer advocate as well as service rep. More
by jim-bailey
Employees Worked With
Miguel Palma
