Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gateway Chevrolet
Avondale, AZ
8,215 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 8,215 reviews
June 25, 2020
Appointment Times Mean Nothing The service People are polite. Service gets completed. BUT. When you call and make an appointment, it is just telling them you will be in THAT DAY. g The service People are polite. Service gets completed. BUT. When you call and make an appointment, it is just telling them you will be in THAT DAY. gateway Chevy does not make a “placed appt” for you. When you arrive you still just fall in line behind everyone else that had come into the shop starting when they opened. Your wait could still be hours! Your warranty or purchased extended warranty on top of that means ZERO. You do not even have the option for drop off and get a rental for the day! Unlike other dealerships I have dealt with and warranties. So why make and appt I asked...the Answer from my advisor “we would not accept your car if you had not made an appt”. So I was told, “Since I made a fuss, they put my car ahead of everyone, because my tech had gone to Lunch, when my appt was scheduled!!”. But do not expect that in the future. Appts are first come first serve! REALLY??? My appt was warranty work. I could not even take the part and install it my self! Loose Loose with this mess! More
by maval61
Verified CustomerEmployees Worked With
Advisor John Schwann. And shop manager? Both gave me a stern talking to.
June 25, 2020
Not happy at all my car is making a weird noise that wasn’t there before my girlfriend dropped it off so the car will be going to another dealer xxxx to be inspected wasn’t there before my girlfriend dropped it off so the car will be going to another dealer xxxx to be inspected More
by brandon.pierce2012
Employees Worked With
I don’t remember his name
June 25, 2020
AWESOME Every time I am in for service, it is excellent, I am always informed by John Sheldon what is going on with my car. I would highly recommend Every time I am in for service, it is excellent, I am always informed by John Sheldon what is going on with my car. I would highly recommend More
by ROCKETJDOG2
June 25, 2020
Great Service Great service and communication from service writer. car was done when promised to be done . all work was done great and washed the car before returni Great service and communication from service writer. car was done when promised to be done . all work was done great and washed the car before returning which was nice. More
by COOK.ELLIE
Employees Worked With
June 25, 2020
I had a good experience with Gateway Tony and Yoli were the best sales people on that lot I would never ever buy me any other car without going to Gateway the best sales people on that lot I would never ever buy me any other car without going to Gateway More
by manjarrezjacke
Employees Worked With
Other Employees :
Yoli Pena, Jeremy Thompson, Tony Castel de Oro
June 22, 2020
Oil Change and Door frame repair Robert in the service department always goes above & beyond. This time he offered to pick my car up at my house and drop it back off when complete. A Robert in the service department always goes above & beyond. This time he offered to pick my car up at my house and drop it back off when complete. Awesome. More
by timk6
Employees Worked With
Robert service manager
June 21, 2020
Was nice only one not scamming and extra midway package that’s thrown in at Finance needs to be disclosed upfront it’s a 1000 that I didn’t need to spend that’s thrown in at Finance needs to be disclosed upfront it’s a 1000 that I didn’t need to spend More
by Dromero070
Employees Worked With
Receptionist , Alfonso Gastelum, La Rue Abrams, Josh Bowles, David Dadisho, Bryan Apodaca, Sal Flores, Tony Castel de Oro, Alex Aguirre, Seth Behrens, Bryant Dominguez
June 20, 2020
smooth Everybody was friendly, wanted to make a deal and ready to help. Will consider dealership again for next vehicle and I live 250 miles away. At 61 ye Everybody was friendly, wanted to make a deal and ready to help. Will consider dealership again for next vehicle and I live 250 miles away. At 61 years old this is not the first interaction with car dealers but this might be one of the smoother deals that I have been involved with More
by hltc
June 18, 2020
Jeremy was very professional, worked with our budget and was open to showing us all available options. Finance was also very open and honest which was a relief. was open to showing us all available options. Finance was also very open and honest which was a relief. More
by ryanarobinson
Employees Worked With
Jeremy Baker
