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Gateway Chevrolet
Avondale, AZ
7,795 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,795 reviews
December 31, 2019
Alright My experience was good just what you would expect from a dealership selling you a car. I was hoping they would go the extra mile to make me feel that My experience was good just what you would expect from a dealership selling you a car. I was hoping they would go the extra mile to make me feel that i got a great deal but they didnt More
by josueleandro
Verified CustomerEmployees Worked With
Summer Smith
December 31, 2019
Routine Maintenance I arrived at Gateway Service Center to have my first an oil change on my 2020 Silverado 2500HD, A young lady greeted me in the service drive and asked I arrived at Gateway Service Center to have my first an oil change on my 2020 Silverado 2500HD, A young lady greeted me in the service drive and asked who is my service adviser, She notified John Sheldon, who has been my service advisor for many years. John checked to see if there were any safety advisories. There was one on the shoulder strap retraction system. The service was provided in a timely manner and John Sheldon kept me informed. I was notified that my truck was ready and it was sparkling clean. Thanks for all the great service and friendship. More
by GGABLE2
Employees Worked With
John Sheldon
December 31, 2019
Best Saturday buying a car We were met at the curb by Robert Cassidy and from that point on it was as if we had known each for years. There was a glitch because the truck I was We were met at the curb by Robert Cassidy and from that point on it was as if we had known each for years. There was a glitch because the truck I was coming to look at was sold the prior evening but your people were as accommodating as they could possibly be. I had seen another truck on the internet the night before and they quickly made the truck available. Johnny Martinez was also there to answer any questions we had or just to reassure us that they would do everything they could to make sure we had a quality experience. We couldn’t have been happier with the service from sales people to the financial person, we will be back plus everyone that asks me where to car shop it will definitely be Gateway Chevrolet. Thank you so much for your making it so easy. More
by Dab6060
Employees Worked With
Robert Cassidy Johnny Martinez Julio the finance guy
December 31, 2019
Worked a great deal In an effort to get the best deal I was pretty standoffish, however Elijah the Internet manager really worked with me to create a deal that I felt was In an effort to get the best deal I was pretty standoffish, however Elijah the Internet manager really worked with me to create a deal that I felt was in my best interest and I believe it was. Sometimes they come off a little strong or a little condescending but in the end they worked with me and helped me have a great experience and purchased a car at a great price. More
by natharon
Employees Worked With
Mark was awesome he was my first impression and it was a good one
December 30, 2019
Quick polite Service always Robert is always great usually when I go in I have him assist me with my truck. I went in for a recall and it was Christmas Eve. I am happy they wer Robert is always great usually when I go in I have him assist me with my truck. I went in for a recall and it was Christmas Eve. I am happy they were open to fix the issue. More
by FRANCELLE9559
Employees Worked With
Robert Hernandez
December 30, 2019
Great Buying Experience We bought a new Chevy Equinox.... our salesperson Ricky helped us select a vehicle and went out of his way to make our experience excellent. We got w We bought a new Chevy Equinox.... our salesperson Ricky helped us select a vehicle and went out of his way to make our experience excellent. We got what we wanted for our trade and were very happy with the entire purchase. For sure We will buy our next vehicle here. I was extremely surprised how little pressure there was and the vehicle drives itself. Many Thanks to Ricky, Paul, Morgan and the staff at Gateway Chevrolet. More
by charlie51
Employees Worked With
Richard Gonzales
December 30, 2019
Fantastic We really appreciated the honesty and respect we experienced at Gateway. I would highly recommend Gateway Chevy to everyone I know. Thanks for being We really appreciated the honesty and respect we experienced at Gateway. I would highly recommend Gateway Chevy to everyone I know. Thanks for being awesome! More
by mhuggins
Employees Worked With
Summer Smith
December 30, 2019
Life Saver My battery was dead. And if was one hour before closing time. Robert say had say that probably the next day it would get fix. I dont have another car My battery was dead. And if was one hour before closing time. Robert say had say that probably the next day it would get fix. I dont have another car and I had to take my 4 kids to school the next day. So Robert did all he could to have it ready for me before closing. GATEWAY CHEVROLET have awesome customer service... More
by LAURAMADRIGAL1021
Employees Worked With
Robert Hernandez
December 30, 2019
Great Experience Great salesperson. (RAZZ). Outstanding inventory and excellent deals. Gateway will be my go-to dealership in the future! Erasmo went out of his way to Great salesperson. (RAZZ). Outstanding inventory and excellent deals. Gateway will be my go-to dealership in the future! Erasmo went out of his way to make our experience as wonderful and worry free as possible. More
by bclvsjc
Employees Worked With
Erasmo
December 30, 2019
Service Took my car in for service in September employee from service department got in an accident in my car car was in body shop at the dealership not ret Took my car in for service in September employee from service department got in an accident in my car car was in body shop at the dealership not returned until December More
by carrilloaz
Employees Worked With
Unknown
