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Gateway Chevrolet
Avondale, AZ
8,212 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,212 reviews
July 02, 2020
John Sheldon was very pleasent to work with. However, John Sheldon was very pleasent to work with. However, there were a couple of comments he made to me that i did not like and there were some issues w John Sheldon was very pleasent to work with. However, there were a couple of comments he made to me that i did not like and there were some issues with the dealership. After spending $3000+ to get my vehicle fixed, the engine was knocking, my back wiper was no longer working, there was a slit in my arm rest, a dirty oily rag was left on my back seat along with some trash and not to mention it looked as if my windows were left open during a duat storm. John did get me back in to get my vehicles engine fixed again as well as replaced my arm rest and the wiper fixed only after he made remarks to me that all engines make noise and that there was no way they had anything to do with my back wipers no longer working. There were issues with the loaners cars. The first one they tried to give me had the brake light on so they went to get me another. That car had another customer's car keys left in the cup holder which we turned in, however that night the check engine light came on. I called the dealership to advise but I did not receive a call back. I received a few sales calls that i did not appreciate as they told me invalid information about my car and seemed like they did not want to take No for an answer when it came to me selling my car to them or buying a new one. More
by RWATERS0415
Verified CustomerEmployees Worked With
John Sheldon
July 02, 2020
You do not make appointments. Just drop offs. Unacceptable. My time is valuable too. Even Tempe Dodge beats this performance! An appt is not a drop off time, but a time for “scheduled” work! You Unacceptable. My time is valuable too. Even Tempe Dodge beats this performance! An appt is not a drop off time, but a time for “scheduled” work! Your dept did not care. More
by maval61
Employees Worked With
John, and, service, manager
July 02, 2020
I found a vehicle online in my price range and made arrangements with Robert to come look at it. When we got to the dealership he was very upfront about the problems with the vehicle and showed us seve arrangements with Robert to come look at it. When we got to the dealership he was very upfront about the problems with the vehicle and showed us several others that were there and we found one that was a very good fit for us. More
by emerald3852
Employees Worked With
Robert Cassidy
July 02, 2020
Juan was an amazing salesman. He understood my needs and delivered. I love my 2020 Equinox !!! Thanks to everyone who .asked this great deal happen! and delivered. I love my 2020 Equinox !!! Thanks to everyone who .asked this great deal happen! More
by jeanwagner2020
July 01, 2020
Great sale I am very happy with my vehicle and wouldn’t go anywhere else for a car. Nice people and always there to answer your questions go anywhere else for a car. Nice people and always there to answer your questions More
by ambo90812
July 01, 2020
We took our Truck in a day early due to having a battery issue and they took it right in. Job was done on the same day. We really appreciate what they did and how efficient they were with our situation. Tha issue and they took it right in. Job was done on the same day. We really appreciate what they did and how efficient they were with our situation. Thanks Gateway your service department was excellent. More
by L.GLORIA63
Employees Worked With
Liz diaz
July 01, 2020
Walked in as a first time buyer and the salesman, Francisco, made things very easy for me. He didn't try to sell me anything outside of my desired price range, was very clear about the pros and cons Francisco, made things very easy for me. He didn't try to sell me anything outside of my desired price range, was very clear about the pros and cons of each vehicle, and I'm very happy with the car that I purchased (2020 Chevy Trax). More
by adam.maynard007
Employees Worked With
Francisco Aponté
July 01, 2020
For the first timeout feel as though I wasn’t taken advantage of when buying a new car Naomi was fantastic to work with. She made the experience positive when before it has always left me feeling lik advantage of when buying a new car Naomi was fantastic to work with. She made the experience positive when before it has always left me feeling like I had made a mistake. Ronnie was also great More
by mslaysman
Employees Worked With
Naomi Espinoza. And Ronnie in finance
July 01, 2020
Great service ! We were so happy to walk out with the car I wanted the sales guy did an amazing job the manager that also attended us was very polite and humble we didn’t feel pressured at all ! Completely s I wanted the sales guy did an amazing job the manager that also attended us was very polite and humble we didn’t feel pressured at all ! Completely satisfied with the purchase and service that was provided to us More
by maria121garibaldi
Employees Worked With
Enrique Velazquez
