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Gateway Chevrolet
Avondale, AZ
8,210 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,210 reviews
July 09, 2020
bad service the supervisor tricked me into offering me one with more discounts without telling me that it vehicle that they were lending to clients and the not te the supervisor tricked me into offering me one with more discounts without telling me that it vehicle that they were lending to clients and the not tell me that it had more than 2000 miles I did not realize my wife drive back home that it is more than three hours of driving the next day I called by phone and nobody called back seller, supervisor and financing and I not driving back it means that the important thing is to sell and the next day don't need you anymore, thank More
by cavajo30
Verified CustomerEmployees Worked With
juan sanches and his supervisor and financing
July 08, 2020
After 24 hours still frustrated First, I went online found a vehicle. I received contact through text, set up an appointment because I live 5 hours away. The salesman wasn't even th First, I went online found a vehicle. I received contact through text, set up an appointment because I live 5 hours away. The salesman wasn't even there. He never responded when I confirmed my appointment. Another sales guy helped me. But, I sat there all afternoon. Apparently, the vehicle wasn't cleared with the title. So, I wasn't able to take the vehicle. They gave me a loaner, because my ride left. I had to spend the night. I was suppose to be reimbursed that didn't happen. It was a mess. The next day I went back. They were again clueless. I spent another few more hours waiting. Because they lost the vehicle. Finally, I was able to get back home. I am trying to get insurance, the loan isn't posted yet. I never had such a horrible car buying experience in my life. More
by jsockyma
Employees Worked With
Dwayne Washington
July 08, 2020
Liz was hepfull and friendly. Provided a ride to and from dealership instead of waiting. Explaind what was done and what was reccomended for next visit. Ill definatelly be back and recommend Gateway. dealership instead of waiting. Explaind what was done and what was reccomended for next visit. Ill definatelly be back and recommend Gateway. More
by Phillip
Employees Worked With
Liz Diaz
July 08, 2020
Amazing staff and great customer service! Went in looking for a new vehicle and they did everything In their power to make sure I found what I needed. for a new vehicle and they did everything In their power to make sure I found what I needed. More
by DANIEL77MARTINEZ77
Employees Worked With
Gabriel Salazar
July 08, 2020
We had a 9am appointment and even though cars besides and behind us were helped, we waited 17 minutes for help. It seemed like they had forgotten us because I had to ask someone when they would help us. By t behind us were helped, we waited 17 minutes for help. It seemed like they had forgotten us because I had to ask someone when they would help us. By then at least 6 cars had been taken away while we still had not been approached. When they finally got someone to help us, she did not apologize for the fact we waited but she did mention they were super busy and it would be a 2 hour wait. We got a Lyft home and after 2 hours and 20 minutes I had to call and ask how much longer and after the girl on the phone checked, my car was done (conveniently). This is the closest service center to my home, but I’ll have to try a different Chevrolet location because this was not smooth or convenient. We used to service with Toyota for 4+ years and never had a bad experience or this kind of wait. More
by nydia5310
Employees Worked With
I didn’t work with any of these departments
July 08, 2020
I really like this guys at Gateway Chevrolet place because they are Friendly helpful clean funny professional kind caring fast 👍🏽🙏🏽❤️ I will come back when I’m ready for another vehicle 🚗 because they are Friendly helpful clean funny professional kind caring fast 👍🏽🙏🏽❤️ I will come back when I’m ready for another vehicle 🚗 More
by masaisek27
Employees Worked With
Razz
July 07, 2020
After a poor experience several weeks prior with another salesman, Daniel Mendez made the difference and I drove off with a 2020 Colorado. Thank you!! salesman, Daniel Mendez made the difference and I drove off with a 2020 Colorado. Thank you!! More
by samuel.stevens.ii
July 07, 2020
Loved coming in a getting my truck. It was simple and easy. I was provided an opportunity to listen to all of my option that day. easy. I was provided an opportunity to listen to all of my option that day. More
by derekgonzalez05
Employees Worked With
July 07, 2020
professional they are very professional, helpful, clean, close to my home they listen to my explanations of the problem they do extensive searches to find the pr they are very professional, helpful, clean, close to my home they listen to my explanations of the problem they do extensive searches to find the problem More
by WLRUIZ
Employees Worked With
Zack, John
July 06, 2020
Wonderful experience, we were not pressured on purchasing a vehicle, received a great trade- in value for my durango, our salesperson Jay and manager Adam were very humble. I am very satisfied with my Acadia a vehicle, received a great trade- in value for my durango, our salesperson Jay and manager Adam were very humble. I am very satisfied with my Acadia More
by suzetteg83.sg
Employees Worked With
Jay Trinidad, Adam
