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Gateway Chevrolet
Avondale, AZ
8,208 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,208 reviews
July 13, 2020
Good selection, good salesperson We purchased a 2019 Chevy Equinox Premier w/2LZ on 7/11/2020. Our salesperson was Daniel Mendez. He was very helpful, had the car we were interested We purchased a 2019 Chevy Equinox Premier w/2LZ on 7/11/2020. Our salesperson was Daniel Mendez. He was very helpful, had the car we were interested in pulled up and ready for a test drive when we got there. (I recommend Daniel highly - ask for him by name.) The only reason I didn't rate them 5 stars was because once the decision was made and we had agreed-up terms, it took almost 2 hours for them to do the paperwork, which I thought was ridiculous. Once a deal is done, DO THE PAPERWORK NOW! Don't make the buyer wait around for two hours! Other than that - it was easy to do business with Daniel at Gateway Chevrolet. More
by NL57
Verified CustomerEmployees Worked With
Dan Mendez in sales, Lorenzo in Finance.
July 12, 2020
Sales Very professional and pleasant experience. WE were presented several options and given the time to review with no rushed or pressure to close the deal Very professional and pleasant experience. WE were presented several options and given the time to review with no rushed or pressure to close the deal. More
by emailscottburns
Employees Worked With
Gabriel Salazar
July 11, 2020
No Pressure Buying Experience Gateway Chevrolet made the purchase of our vehicle a stress free experience. Yoli Pena was our sales professional that treated us with respect and ne Gateway Chevrolet made the purchase of our vehicle a stress free experience. Yoli Pena was our sales professional that treated us with respect and never at any point did she pressure us to quickly make a deal. She knew what we came in to look at and made sure we were comfortable with the the whole process from beginning to end. The facility was clean and most all employees were wearing masks. Thank you Yoli and Gateway Chevrolet for a great experience. More
by ReneM
Employees Worked With
Yoli Pena
July 11, 2020
Very disappointed that they are more focused on getting money for their “ extras” that are the hidden highly inflated costs. I had a great salesman who told me I had safety featured it turned out I did not money for their “ extras” that are the hidden highly inflated costs. I had a great salesman who told me I had safety featured it turned out I did not, after I filled out my survey stating this, they called to see if they could make it right as they had another vehicle that had the features I was supposed have, after I went down to see if we could make it right, they totally tried to pull a fast one and charge me again for about 1400 worth of costs I just paid for that they would turn around and charge the person buying my first vehicle for a week later. I was so upset to have spend even more time there only to be essentially screwed over for the second time. My next vehicle won’t be from here and won’t be a Chevy. I Wk very disappointed they chose not to make it right. More
by Mary Schraven
Employees Worked With
Liz in service was awesome and did go over and above. Jeremy my sales guy was nice, but his hands were tied by the GM
July 11, 2020
Love my vehicle! Working with the sales man was a Little Rocky but the man who overlooks him took over and it was smooth sailing.... Otherwise love my vehicle! Rocky but the man who overlooks him took over and it was smooth sailing.... Otherwise love my vehicle! More
by BOULAIS16
Employees Worked With
Adan Teran
July 10, 2020
Juan Valdez helped us with our car buying experience and he was great in listening and what we wanted. Many Thanks for The Jinez Family!! he was great in listening and what we wanted. Many Thanks for The Jinez Family!! More
by I Jinez ❤️
July 10, 2020
3 hour wait with an appointment to have new key cut and reprogram a key fob. Unacceptable. Even after asking a few times when would the car be ready. reprogram a key fob. Unacceptable. Even after asking a few times when would the car be ready. More
by mwendt76
Employees Worked With
Jeremy in service
July 09, 2020
Finance person put a damper on an otherwise great experience Dealership on the whole is great. Well run, friendly, helpful, efficient, clean. Sales person was knowledgeable, responsive and considerate. Our s Dealership on the whole is great. Well run, friendly, helpful, efficient, clean. Sales person was knowledgeable, responsive and considerate. Our sales person, Ivan was great! Your contract-finance person (name escapes me) was arrogant and condescending. Kept us there for a long long while filling out a contract that was totally unnecessary because he did not bother to learn the facts of the transaction. More
by PCOEUR2010
Employees Worked With
Ivan
July 09, 2020
bad service the supervisor tricked me into offering me one with more discounts without telling me that it vehicle that they were lending to clients and the not te the supervisor tricked me into offering me one with more discounts without telling me that it vehicle that they were lending to clients and the not tell me that it had more than 2000 miles I did not realize my wife drive back home that it is more than three hours of driving the next day I called by phone and nobody called back seller, supervisor and financing and I not driving back it means that the important thing is to sell and the next day don't need you anymore, thank More
by cavajo30
Employees Worked With
juan sanches and his supervisor and financing
July 08, 2020
After 24 hours still frustrated First, I went online found a vehicle. I received contact through text, set up an appointment because I live 5 hours away. The salesman wasn't even th First, I went online found a vehicle. I received contact through text, set up an appointment because I live 5 hours away. The salesman wasn't even there. He never responded when I confirmed my appointment. Another sales guy helped me. But, I sat there all afternoon. Apparently, the vehicle wasn't cleared with the title. So, I wasn't able to take the vehicle. They gave me a loaner, because my ride left. I had to spend the night. I was suppose to be reimbursed that didn't happen. It was a mess. The next day I went back. They were again clueless. I spent another few more hours waiting. Because they lost the vehicle. Finally, I was able to get back home. I am trying to get insurance, the loan isn't posted yet. I never had such a horrible car buying experience in my life. More
by jsockyma
Employees Worked With
Dwayne Washington
