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Gateway Chevrolet

Avondale, AZ

4.5
8,208 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership. In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business. A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied. In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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9901 West Papago Freeway

Avondale, AZ

85323

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Showing 8,208 reviews

July 15, 2020

Gateway made my first car buying experience a breeze! From the time I pulled onto the lot, to the moment I drove my 2020 Traverse off the lot, the Gateway Family took care of me and my family like their o More

by cj.mckay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernaan Hernandez, Jeremy Baker
Jul 16, 2020 -

Gateway Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gateway Chevrolet, Inc.! We sincerely value your business and look forward to your next visit! All the best, Chelsea Wheeler

July 14, 2020

Absolutely horrible experience with my salesman not knowing what comes equipped with a car. I bought a car with him telling me it had certain safety features trusting he knew what he was talking about More

by whitesox521
Recommend Dealer
No
Employees Worked With
Brandon Moore
Jul 29, 2020 -

Gateway Chevrolet responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Gateway Chevrolet, Inc. (623) 932-4389 All the best, Management

Aug 02, 2020 -

whitesox521 responded

Wow absolutely the worst follow up, I reached out Thursday and was suppose to hear back from Mr. Rivera but heard nothing back Thursday nor Friday.

July 14, 2020

New vehicle purchase I honestly regret purchasing my new vechice from this dealership. I feel that once I drove off with my vehicle, they washed their hands free of me as More

by shirley.cook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chelsea, Andre, Susaan
Jul 29, 2020 -

Gateway Chevrolet responded

Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Gateway Chevrolet, Inc. (623) 687-3523

July 14, 2020

Summer and Andre were excellent from start to finish. We were welcomed warmly, my trade in was appraised quickly and fairly, and the purchasing process was smooth and precisely explained. Best pricing too! More

by evan
Recommend Dealer
Yes
Employees Worked With
Summer Smith
Jul 16, 2020 -

Gateway Chevrolet responded

Hi, thanks for your kind comments about our team. We're glad Summer and Andre could help! If you have any further questions, please give us a call. We're always happy to assist. Take care!

July 14, 2020

Everyone that we dealt with thereat Gateway was Everyone that we dealt with there at Gateway was tremendous! Will definitly recommend people to you! Salesman - Mauricio Sanchez was awesome not on More

by jazzeedee
Recommend Dealer
Yes
Employees Worked With
Mauricio Sanchez
Jul 16, 2020 -

Gateway Chevrolet responded

Hello, we really appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

July 13, 2020

Everyone was great . Love my new truck . Sales team text called made sure I got all the information I need including pictures. Would highly recommend gateway Chevrolet More

by addiephillips72
Recommend Dealer
Yes
Employees Worked With
Andre and Johnny
Jul 16, 2020 -

Gateway Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gateway Chevrolet, Inc.! All the best, Chelsea Wheeler

July 13, 2020

Great experience with very helpful staff. Everyone was wonderful. My salesperson was patient, knowledgeable, a gracious. He took time to explain everything, especially in light of the fact I h More

by SUZANNE.BIAS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Polo, Tony Castel de Oro
Jul 16, 2020 -

Gateway Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to see you soon! All the best, Chelsea Wheeler

July 13, 2020

Good experience, would shop there again Negotiated price of car before coming. Trevor had it all worked out, and price out the door was exactly what he said. Was overall fast for buying a ca More

by schoolar
Recommend Dealer
Yes
Employees Worked With
Trevor
Jul 16, 2020 -

Gateway Chevrolet responded

We're glad everything was completed quickly and to your satisfaction! Thank you again for choosing Gateway Chevrolet, Inc. and we hope to see you again. All the best, Chelsea Wheeler

July 13, 2020

The people we dealt with seemed legit and to care, but we are very disappointed in the interest rate we where given. They did not appear to shop around and find us the best rate, just forced us to go with yo More

by MEUNGER88
Recommend Dealer
Yes
Employees Worked With
Dequinten wood, nick pitts
Jul 16, 2020 -

Gateway Chevrolet responded

We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (623) 932-4389 so we can work towards a solution. Thank you and have a great day.

July 13, 2020

Francisco did an exceptional job selling the Chevy Colorado! No pressure, very friendly and personable and everything went very smooth! Very happy customer! I will recommend Gateway Chevy to my fam More

by zoienharry
Recommend Dealer
Yes
Employees Worked With
Aresenio Aponte
Jul 16, 2020 -

Gateway Chevrolet responded

Hi, congratulations on your new vehicle! We're pleased to know Francisco was able to exceed your expectations and really help you out. If you ever need anything else from us, please feel free to give us a call or stop by. We're always happy to help. Have an awesome day!

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