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Gateway Chevrolet
Avondale, AZ
7,796 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,796 reviews
February 10, 2020
Oil Change and tire rotation IT took over 2 hrs. to get this done.It was way to long for having an appointment.I could see if there wasn't one.I won't go there for an oil change a IT took over 2 hrs. to get this done.It was way to long for having an appointment.I could see if there wasn't one.I won't go there for an oil change again. More
by rbolla
Verified CustomerEmployees Worked With
Daniel Mora
February 10, 2020
I went for an oil change and Lizz in the service department helped me, she was very professional, patent, helpful and friendly. Definitely letting others know of my experience there at the shop. department helped me, she was very professional, patent, helpful and friendly. Definitely letting others know of my experience there at the shop. More
by KPANANA
Employees Worked With
Lizz in the service dept
February 10, 2020
Went in to buy being pre approved by my credit union Manager was great and so was sales person thank you gateway I did leave with the vehicle I truly wanted and they took my trade no problem Manager was great and so was sales person thank you gateway I did leave with the vehicle I truly wanted and they took my trade no problem More
by djlorenzoruelas
Employees Worked With
Francisco
February 10, 2020
The best experience I’ve ever had buying a car I went to a few different dealerships but the experience with Kirby and gateway was the best even though they didn’t have the car exactly wanted I went there j a few different dealerships but the experience with Kirby and gateway was the best even though they didn’t have the car exactly wanted I went there just to have a way better experience! Kirby was incredible I recommend everybody to buy a car to him More
by ABBIEPOPE29
Employees Worked With
Kirby Pena
February 08, 2020
Employee Pricing Sale Came in on Dec. 31st '19 to look at new Traverse. Omar Polo walked me through the lot and showed me some models in stock. Returned the next day. Omar Came in on Dec. 31st '19 to look at new Traverse. Omar Polo walked me through the lot and showed me some models in stock. Returned the next day. Omar was off so James Huggins stepped up to help with my purchase. James was very courteous and attentive. I ended up buying the 2020 Traverse. More
by stevenlott54
Employees Worked With
Omar Polo, James Huggins and Julio in finance.
February 08, 2020
Very professional service great quality of work and always friendly and speedy with great customer service Also graded letting you know about promotions when you come to the service of your car in orde always friendly and speedy with great customer service Also graded letting you know about promotions when you come to the service of your car in order to help the customer save money More
by DHARP42889
Employees Worked With
Robert Hernandez
February 06, 2020
We bought a new Equinox from Gateway. Our sales rep was Trevor and he worked with us until we found the perfect car. Never felt pressured into a deal, rather he worked with us (for almost 2 weeks) until we Trevor and he worked with us until we found the perfect car. Never felt pressured into a deal, rather he worked with us (for almost 2 weeks) until we found the perfect car at a great price. They even gave me a good deal on my trade (they gave me slightly above what KBB showed) More
by bbguy96
Employees Worked With
Trevor Vona
February 06, 2020
I am very satisfied with the service I received at Gateway Chevrolet. John Sheldon is my service adviser and he always provide excellent customer service. Gateway Chevrolet. John Sheldon is my service adviser and he always provide excellent customer service. More
by raymond.ratliff112249
Employees Worked With
John Sheldon. He needs 5 stars
February 05, 2020
Always get treated like family when my family shops at Gateway. My nephew and I were looking for a basic truck and Ricky Gonzales found us 2019 Chevy Silverado 5.3. The truck was perfect and was in excell Gateway. My nephew and I were looking for a basic truck and Ricky Gonzales found us 2019 Chevy Silverado 5.3. The truck was perfect and was in excellent condition. Thank you Gateway. More
by jacobacosta1234
February 04, 2020
I went in looking at a specific car. Juan was able to get into the exact car I wanted the same day! Very professional and Helpful!! I couldn’t be happier with my 2019 Chevrolet Tahoe! Thanks so much Juan!! I into the exact car I wanted the same day! Very professional and Helpful!! I couldn’t be happier with my 2019 Chevrolet Tahoe! Thanks so much Juan!! I’ll come back for sure to this dealer in the future! More
by EMMABEY1984
Employees Worked With
Juan Sanchez, Dwayne Washington
