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Gateway Chevrolet
Avondale, AZ
8,208 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,208 reviews
Verified Customer
July 17, 2020
We love Gateway! Yolanda (Yoli) is the best. We have bought our last four vehicles from her and will continue to do so in the future. She is awesome! bought our last four vehicles from her and will continue to do so in the future. She is awesome! More
by RUSSELL.RORY
Employees Worked With
Yoli Pena
July 17, 2020
The service tech was super friendly, nicely mannered, and knew what he was talking about. Got my truck in on short notice which was nice. They paid for me to get an Uber home which was great. Called me with knew what he was talking about. Got my truck in on short notice which was nice. They paid for me to get an Uber home which was great. Called me with the issues they found and fixed them in a timely manner. They even washed my truck after all the work was complete! Thank you guys you always got my business More
by Baileyenrique17
Employees Worked With
Zack
July 17, 2020
Warranty repair On 6/24/2020 I had an appointment with Service Adviser John Sheldon concerning an oil leak. Mr. Sheldon determined that the oil pan on ouir pick up On 6/24/2020 I had an appointment with Service Adviser John Sheldon concerning an oil leak. Mr. Sheldon determined that the oil pan on ouir pick up was defective. He advised us that it would take about 7 days to order and receive a new oil pan. On 7/9/2020 we returned Chevy Silverado 2500 diesel pick up to Gateway Chevrolet to install a new oil pan on the diesel P/U. We met with John Sheldon and was advised that he truck would be ready later that day. Mr. Sheldon advised us that the pick up was ready. Mr. Sheldon did a walk around with us showing that our Silverado was repaired, washed and ready to take it home. Mr. Sheldon has always treated us very professionally and assured us that our Chevy vehicles were repaired correctly. More
by BEASLEYH1
Employees Worked With
La Rue Abrams
July 17, 2020
SLOW. Really hard to belive it takes 2 hours to change oil, even with an appt. the cooperation between the emails fishing for you to schedule service and th Really hard to belive it takes 2 hours to change oil, even with an appt. the cooperation between the emails fishing for you to schedule service and the service writer actually knowing about the appt are two different things More
by DOBIESCH
Employees Worked With
i dont know
July 16, 2020
Very good custumer Service. Their personal staff that help us choose our new vehicle was very attentive at our need and very helpfull..I feel that everything was approved very fast with no issues and I h help us choose our new vehicle was very attentive at our need and very helpfull..I feel that everything was approved very fast with no issues and I hope im not dreaming everything was very simple and Fast. Thank You. More
by YOHANEYF
July 16, 2020
Robert Hernandez is a great service advisor Robert Hernandez is the best service advisor i have ever dealt with. All the staff in the service department are very helpfull and friendly. Will re Robert Hernandez is the best service advisor i have ever dealt with. All the staff in the service department are very helpfull and friendly. Will recommend your company to all my friends. More
by SPOTTER5
Employees Worked With
Robert Hernandez
July 16, 2020
Good experience All the employees made us feel welcome. We were acknowledged by everyone we encountered. Justin M. our sales rep did a wonderful job in going over eve All the employees made us feel welcome. We were acknowledged by everyone we encountered. Justin M. our sales rep did a wonderful job in going over everything. More
by Ryan
Employees Worked With
Justin M
July 16, 2020
We were greeted nicely and treated with respect. The dealership was clean. They support social distancing and the use of mask. Very good customer service. Positive experience and we got a good deal. dealership was clean. They support social distancing and the use of mask. Very good customer service. Positive experience and we got a good deal. More
by Alexandra Morris
Employees Worked With
Gabriel Salazar- sales and Tony - finance *****(5 stars)
