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Gateway Chevrolet

Avondale, AZ

4.5
8,212 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership. In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business. A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied. In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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9901 West Papago Freeway

Avondale, AZ

85323

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Showing 8,212 reviews

July 27, 2020

Great customer service . Jay was very helpful and getting me what I wanted . I would recommend to anyone who wants a good experience and friendly service More

by merge2425
Recommend Dealer
Yes
Employees Worked With
Jay
Jul 28, 2020 -

Gateway Chevrolet responded

We're glad to hear you found our staff Jay was so knowledgeable and helpful! Thanks again for the recommendation, and have an amazing day! All the best, Chelsea Wheeler

July 27, 2020

Best price I could find I enjoyed my sales guy, Ricky Gonzales.He emailed me the cost out the door & he went with the flow. No hard selling! I really appreciated that. More

by Lori G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Gonzales
Jul 28, 2020 -

Gateway Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Ricky here at Gateway Chevrolet, Inc.! We sincerely value your business and look forward to your next visit! All the best, Chelsea Wheeler

July 27, 2020

Always receive great service from John Sheldon. Keeps me informed of any potential service issues or recommendations on my chevy Silverado. Will be back for additional service. More

by kpkuwahara
Recommend Dealer
Yes
Employees Worked With
John Sheldon
Jul 28, 2020 -

Gateway Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to John here at Gateway Chevrolet, Inc.! Thanks again for the recommendation, and have an amazing day! All the best, Chelsea Wheeler

July 27, 2020

Great Service I was pleasantly surprised by all the things that the service man did. I thought I was just getting an oil change but I got that plus my tires rotated More

by phylis2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Clement
Jul 28, 2020 -

Gateway Chevrolet responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! All the best, Chelsea Wheeler

July 27, 2020

I had a bad experience just went for a oil change after they were done my engine light turned on then they fix that and after that another light was on I couldn’t even drive it felt like I have no control More

by LOURDESTENA426
Recommend Dealer
No
Employees Worked With
Noel
Aug 18, 2020 -

Gateway Chevrolet responded

Lourdestena426, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Here at Gateway Chevrolet, Inc., we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (623) 687-3523 to discuss ways we can better serve you in the future. All the best, Management

July 24, 2020

Our sales representative was attentive, onnyhe other hand people in the finance department definitely no people skills what's so ever. The worst experience. I ve purchased 2 vehicles at gateway chevrolet, a More

by mimisky100
Recommend Dealer
No
Employees Worked With
Donald Cummings
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2020 -

Gateway Chevrolet responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was less than great. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (623) 687-3523. All the best, Management

July 24, 2020

A disorganized effort. This experience was very different. At times I was left just wondering what was going on. The agent was here for a couple of minutes, then gone for a More

by rhmasten34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not know any names.
Jul 29, 2020 -

Gateway Chevrolet responded

We are always looking for ways for improvement and have shared your concerns with our team. We look forward to turning your experience around at you next visit in. Please reach out with further questions or concerns (623)932-4389 All the best, Management

July 24, 2020

Creat service all employees were very kind and helpful i will definitely come back and purchase my next car here and always referall friends to checrolet More

by estradalore818
Recommend Dealer
Yes
Employees Worked With
Johnny Valdez, Howard Thaler
July 23, 2020

Robert takes good care of me and my Trail Boss. I tell people to see him for there service needs. Robert is always professional and honest. More

by masnx5
Recommend Dealer
Yes
Employees Worked With
Robert Hernandez service
Jul 25, 2020 -

Gateway Chevrolet responded

Hello, we are glad we could help! We can't wait to see you again, have a great day. All the best, Chelsea Wheeler

July 23, 2020

Oil change Took longer than usual to get oil changed. My driveway now has three oil stains on it after parking In Driveway when I got home after this appointmen More

by BATCHJM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John
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