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Gateway Chevrolet

Avondale, AZ

4.5
8,212 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership. In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business. A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied. In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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9901 West Papago Freeway

Avondale, AZ

85323

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Showing 8,212 reviews

August 04, 2020

Maintenance I trust the service department to tell me what I need and to do an excellent job. If there is ever a problem, they can fix it. John is always there More

by DBLUNDELL0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sheldon
Aug 06, 2020 -

Gateway Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to John here at Gateway Chevrolet, Inc.! We sincerely value your business and look forward to your next visit! All the best, Chelsea Wheeler

August 04, 2020

First service on new truck Making the appointment was a breeze, staff was friendly and work was completed in a timely manner. I will continue to get my service needs filled at G More

by brianmb26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Howard Thaler, Javii Molina Quintero
Aug 06, 2020 -

Gateway Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Gateway Chevrolet, Inc. All the best, Chelsea Wheeler

August 03, 2020

I have bought a few cars and Johnny Valdez was one of the best sell men I have had I will recommend him to others More

by gquetaylor
Recommend Dealer
Yes
Employees Worked With
Donald Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Valdez, La Rue Abrams
Aug 04, 2020 -

Gateway Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

August 03, 2020

THE HIGHEST LEVEL OF TRUE CUSTOMER SERVICE Everyone was extremely nice and considerate and patient... even though it was 115 degrees outside..Our internet contact provided very personalized ser More

by brianlesteraz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne Washington
Aug 04, 2020 -

Gateway Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

August 03, 2020

I was told I’d be waiting 45 minutes. I waited two hours. For an oil change. Next time give an accurate or at least min wait time More

by YLIDIAZ8
Recommend Dealer
Yes
Employees Worked With
La Rue Abrams
Aug 04, 2020 -

Gateway Chevrolet responded

Thank you for the review and feedback. We truly take our customers time to heart. We apologize that your time ran over. Please contact us so we can make it up to you! All the best Management 623-687-3523

August 03, 2020

I feel customer service is excellent Mike always listens to my concerns and makes sure they are taken care of. Mike is awesome!!! Mike made sure that I had a way home and back. More

by mynanavirgie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike in the service dept,
Aug 04, 2020 -

Gateway Chevrolet responded

Hi there, thank you so much for your positive comments about Gateway Chevrolet, Inc.! If you have any further questions, please give us a call. We're always happy to help!

August 03, 2020

Excellent customer service.Very friendly and easy to talk to, they ask what you want , they do their best to provide what you want and need. More

by romanywendy
Recommend Dealer
Yes
Employees Worked With
Not sure who but everyone was always accommodating
Aug 04, 2020 -

Gateway Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, Inc. and we hope to see you again soon!

August 03, 2020

Ivan the salesman was great. Knowledgeable and wasn’t pushy. Went to pick up the new Chevy the next day and waited for hours! No bueno. More

by larsonjay1127
Recommend Dealer
Yes
Employees Worked With
Ivan
Aug 04, 2020 -

Gateway Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!

August 02, 2020

Great experience with Chuck! Best experience at sands period.He was ready for us. He had real great knowledge of the trucks we were looking at. More

by barrerao79
Recommend Dealer
Yes
Employees Worked With
Chuck Hale
Aug 04, 2020 -

Gateway Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

August 01, 2020

They are always polite, and on time. It seems like they like to take care of the customer and provide full service when it's needed More

by janhilburn
Recommend Dealer
Yes
Employees Worked With
can't remember who was in service
Aug 04, 2020 -

Gateway Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Gateway Chevrolet, Inc. and we hope to see you again. All the best, Chelsea Wheeler

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