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Gateway Chevrolet
Avondale, AZ
8,212 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,212 reviews
August 06, 2020
Wasn't happy that I was at the dealership all day (8:30ish to after 4) for a battery change but my disappointment was eased a bit when they waived the shop fee. (8:30ish to after 4) for a battery change but my disappointment was eased a bit when they waived the shop fee. More
by LAKERGIANTBRAVE
Verified CustomerEmployees Worked With
Robert
August 06, 2020
It takes 2 hours for a standard oil change and would not look at why our radio screen is going black. Not really worth going even with the oil change being covered. Our service advisor called us on the phon look at why our radio screen is going black. Not really worth going even with the oil change being covered. Our service advisor called us on the phone instead of walking out to get us like all the rest did. When asked where was he said at the dealership, duh so are we. Told us we had to have our car come back for the black radio screen and be here for half the day. I don’t how that will work when it’s driven to work everyday. More
by TraxAZGirl
Employees Worked With
La Rue Abrams
August 06, 2020
They try their best to help and get you the best deal. He was friendly and very personable. I would definitely recommend this location to my friends and family. was friendly and very personable. I would definitely recommend this location to my friends and family. More
by angel_brw17
Employees Worked With
Seth Behrens
August 06, 2020
They are not professionals,it is not a good experience to do business whit the people who work there.. Im will not back to this place again do business whit the people who work there.. Im will not back to this place again More
by pacopancho3000
Employees Worked With
August 06, 2020
Great place to purchase a vehicle. A friendly no hassle place to buy a vehicle at a great price. Joe and all his employees made for a great experience. Everyone I worked with was person A friendly no hassle place to buy a vehicle at a great price. Joe and all his employees made for a great experience. Everyone I worked with was personable and friendly and tried to make the car buying experience as painless as posible. More
by AGWILDCAT
August 05, 2020
From the time I first called to the moment I got keys, it was a super positive experience! Professional, non pressure, good vibe environment is the least I can say. Ricky was freaking awesome! Very knowledge was a super positive experience! Professional, non pressure, good vibe environment is the least I can say. Ricky was freaking awesome! Very knowledgeable, polite, and he always respected my time. His manager Adam was friendly, personable, professional and used a very comfortable approach in the entire process! Finance was a breeze as well. My key delivery from Maria was great, she was very sweet and thorough. I was always treated as a person and not as a “deal” from everyone. Gateway Chevrolet gets a 10+ for my awesome experience! I also love my new Chevy Traverse! More
by stevewerner79
Employees Worked With
Ricky Gonzales, Adam, Maria all 5 stars!
August 05, 2020
Only positive experience was with the financial guy I can't recall his name. My sales rep did not provide accurate information and documents had to be redone. Very upset was there for 6 hours and if it w can't recall his name. My sales rep did not provide accurate information and documents had to be redone. Very upset was there for 6 hours and if it wasn't that I like Chevrolet and needed a vehicle I would have taken my business somewhere else. More
by evelyndavila71
Employees Worked With
Dwayne Washington
August 04, 2020
Time wasting in sales and dishonest in financing Go in with our own financing ahead of time if possible because the finance team doesn't have your best interests at heart, they only care about themse Go in with our own financing ahead of time if possible because the finance team doesn't have your best interests at heart, they only care about themselves. Also don't listen to them when they say the whole process will only take an hour. Go in there knowing that once you agree on a price and payment that is not what your going to get. Gateway Chevy was the worst car buying experience I have ever had. More
by maebrona
Employees Worked With
Sal Flores
August 04, 2020
The staff always nice and friendly. Always busy which is good busy is good. Noe always inviting. I could go to 100 other places but I prefer great customer service over price. good busy is good. Noe always inviting. I could go to 100 other places but I prefer great customer service over price. More
by Osaucedo
Employees Worked With
Noe montelongo
