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Gateway Chevrolet
Avondale, AZ
8,213 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,213 reviews
August 12, 2020
Purchase of 2019 Equinox Enjoyed working with the salesman, Gabriel Salazar. He was friendly and easygoing and we'd recommend Gabriel. However, we weren't pleased at all with Enjoyed working with the salesman, Gabriel Salazar. He was friendly and easygoing and we'd recommend Gabriel. However, we weren't pleased at all with the negotiator nor the closer. We left the lot feeling like we received no give and take on the price negotiation and that we were basically told that the product wouldn't hold up because it had '6000 computers' and all the 'young people these days know that you have to buy the extended warranty on anything electronic' because electronics frequently malfunction. Also no negotiation on the interest rate even though we were paying half down and have excellent credit. When I asked if there was a pre payment penalty as I'd probably try to get a better rate from my bank or credit union, I was told that we'd only save a 'few dollars' by doing that and the people that pay a little higher rate with GM are 'helping them make loans to the people that don't have as good a credit'. Seriously. Sounds like we were being called prehistoric and also told that the product wasn't built to even last through its first 36000 miles. Not a good feeling. Not nearly the satisfying experience that we received 9 years ago when we bought our 2011 Silverado at this dealership. More
by Teresa
Verified CustomerEmployees Worked With
Gabriel Salazar
August 12, 2020
EZ and great service and experience. Easy, had a bump when paying for the automobile. Check would not be approved even though plenty of money in the bank. They use a 3rd party check cle Easy, had a bump when paying for the automobile. Check would not be approved even though plenty of money in the bank. They use a 3rd party check clearing company and apparently they aren't quite with it on a Sunday. More
by DAVIDWEAVER1955
Employees Worked With
Not listed
August 11, 2020
They didn't detail or fill up my tank like they said they would and after being there for so long I wasn't about to wait any longer. Also, my payments came out higher than they initially told me and there di would and after being there for so long I wasn't about to wait any longer. Also, my payments came out higher than they initially told me and there didn't seem to be any trust. There was a couple of people that were pleasant but unfortunately the only name I remember is Julio. More
by edwin.1986
Employees Worked With
Alfonso Gastelum
August 11, 2020
My third Tahoe that I've purchased from Gateway. This was my third Tahoe that I've purchased from Gateway. EveryoneI dealt with, sales and finance, were extremely knowledgeable and helpful. I neve This was my third Tahoe that I've purchased from Gateway. EveryoneI dealt with, sales and finance, were extremely knowledgeable and helpful. I never felt pressured. More
by RICK@PORTFOLIOCO.COM
August 10, 2020
No pressure, friendly Ricky G did a great job. His friendly personality and experience made the purchase both pleasurable and easy. Both my wife and I enjoyed our experien Ricky G did a great job. His friendly personality and experience made the purchase both pleasurable and easy. Both my wife and I enjoyed our experience and we love the vehicle. He listen to our needs and only showed us the vehicles we would be interested in purchasing. Our time was effectively used in the time we where in the showroom. Thanks again. Greg and Bo Herman Peoria, AZ More
by greg.herman
Employees Worked With
Ricky Gonzales
August 10, 2020
weve been there before our second silverado purchase Ricky was excellent on waiting on us. Didn't take that long and very helpful. I would only want to deal with him in the future. Ricky was excellent on waiting on us. Didn't take that long and very helpful. I would only want to deal with him in the future. More
by mgamez66
Employees Worked With
Ricky
August 10, 2020
Brandin was super helpful and friendly. He also made the wait feel quick! There was another person who helped with the financial part but I don’t remember his name but he was on the floor and wearing blue a wait feel quick! There was another person who helped with the financial part but I don’t remember his name but he was on the floor and wearing blue and he was super friendly! More
by tabbithiabeville
Employees Worked With
Brandin Nezo
August 10, 2020
No pressures, very helpful I knew what I wanted before visiting the dealership and they were able to accommodate my interest in a new truck. I ended up with a Silverado LTZ I knew what I wanted before visiting the dealership and they were able to accommodate my interest in a new truck. I ended up with a Silverado LTZ More
by RANDRADE13
Employees Worked With
Jesus Castro, Erasmo "Razz" Quirino, Tony Castel de Oro
August 08, 2020
Gateway Chevrolet is the BEST Chevrolet dealership that we've found in the Phoenix area. The Staff (Sales and Service) are Wonderful, Awesome folks, that cater to their customers. Proud to be a Gateway Che we've found in the Phoenix area. The Staff (Sales and Service) are Wonderful, Awesome folks, that cater to their customers. Proud to be a Gateway Chevrolet customer! More
by scranehurd
Employees Worked With
Paul and Robert
August 08, 2020
2009 Tahoe Mike and the guys were great. They had my best interest in mind. I think they took care of me the way they would want to be taken care of. Thanks. Mike and the guys were great. They had my best interest in mind. I think they took care of me the way they would want to be taken care of. Thanks. More
by JEBARENS
Employees Worked With
Mike Beck. He was awesome , Yoli Pena
