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Gateway Chevrolet
Avondale, AZ
8,217 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,217 reviews
August 27, 2020
Annoyed with the very wrong estimate time and actual time it took to get an alignment done. Was told 1 1\2 hrs actually took more than 3 hours with no communication to let me know it was going to take longer it took to get an alignment done. Was told 1 1\2 hrs actually took more than 3 hours with no communication to let me know it was going to take longer. Then when it's finally done there was oil all over the inside driver floor and side of my car which i had just washed. More
by annadgomez
Verified CustomerEmployees Worked With
Unsure
August 27, 2020
Trevor our salesperson was awesome. Tony in finance was great as well. Got us the vehicle we wanted at the price we needed to be at. This was the easiest and most comfortable I have ever been purchasing a great as well. Got us the vehicle we wanted at the price we needed to be at. This was the easiest and most comfortable I have ever been purchasing a vehicle. Never once did I feel trapped or mislead about anything. Best part was not a huge stack of paper work to bring home, everything is on a free flash drive they gave us. More
by RUSTUS300
Employees Worked With
Trevor , Tony Castel de Oro
August 26, 2020
Mike was personable. Dealership had precautionary steps for COVID19. Car repair completed for outrageous price, but I had no choice. Other than this, truly nothing that would prompt a return visit. for COVID19. Car repair completed for outrageous price, but I had no choice. Other than this, truly nothing that would prompt a return visit. More
by gregoryespinoza
Employees Worked With
Mike/service
August 26, 2020
I have no issue with the service advisor or the service received, but it took entirely too long to complete. I had an appointment at 11:10, checked in a bit early and was told 2.5 hour wait. When I made t received, but it took entirely too long to complete. I had an appointment at 11:10, checked in a bit early and was told 2.5 hour wait. When I made the appointment I said I would wait so I didn't complain. I had linch and was patient but it was almost 2:30 by the time I was told it was complete. This is too long for an oil change and tire rotation. The advisor tried to make me feel better by telling me she had people who were there since around 6 am. That didn't comfort. More
by simplygray73
Employees Worked With
Liz Diaz
August 25, 2020
I didn't go there with the intention of buying a new vehicle, but when I told Johnny which car I liked and what I was paying on my current car, he came back with an offer I could not refuse. So now I h vehicle, but when I told Johnny which car I liked and what I was paying on my current car, he came back with an offer I could not refuse. So now I have a brand new Chevy Trax! Thank you! More
by leeaminard
August 25, 2020
Trevor was by far the best person I worked with on this purchase. He went far above and beyond what I expected. He made the purchase hassle free and delivered the truck to my door the same day even though purchase. He went far above and beyond what I expected. He made the purchase hassle free and delivered the truck to my door the same day even though I live quite far. More
by rodolfocancel
Employees Worked With
Trevor, La Rue Abrams
