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Gateway Chevrolet
Avondale, AZ
8,217 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,216 reviews
September 18, 2020
My appointment was set for 1130 and when my girlfriend arrived the service rep told her it would be two hours to be completed. She left to get a bite to eat and came back two hours later and was told it w arrived the service rep told her it would be two hours to be completed. She left to get a bite to eat and came back two hours later and was told it would be an additional two hours so a total of four hours. She asked the sales rep how it went from two hours to four hours and he said that he neglected to tell her that the additional two hours includes putting the vehicle back together. This caused a great inconvenience for her because she had an appointment. That she needed to get to an almost didn’t make. I find it hard to believe that a service rep can’t know the difference between a two hour service and a four hour service. Unfortunately because of this inconvenience I will not be bringing my vehicle back to Gateway instead I will just take it to Midway Chevrolet on Bell Avenue More
by 2t2guy
Verified CustomerEmployees Worked With
Tony Castel de Oro
September 18, 2020
Dwayne and Tony were the best. It was the easiest and most comfortable car buying experience we have ever had! I would recommend Gateway Chevrolet to friends. most comfortable car buying experience we have ever had! I would recommend Gateway Chevrolet to friends. More
by stormieocean
Employees Worked With
Tony Castel de Oro, Dwayne Washington
September 18, 2020
Great service no problems always a pleasure Always very pleased with the service provided by Gateway now problems easy and easy out would highly recommend pleased with the service provided by Gateway now problems easy and easy out would highly recommend More
by bkm79
Employees Worked With
Other Employees :
Enrique Velazquez, Josh Bowles, Seth Behrens, Anne Monroe
September 17, 2020
Fantastic service and Gabriel Salazar was just straight awesome. Made my first purchase of a car to be remembered for a really long time to come awesome. Made my first purchase of a car to be remembered for a really long time to come More
by ETHANROSNER
Employees Worked With
Gabriel Salazar, Alex Aguirre
September 17, 2020
John is always very helpful and thorough. John has been my Service Advisor for over 10 years now. Really appreciate his help and always being on top of the issues. my Service Advisor for over 10 years now. Really appreciate his help and always being on top of the issues. More
by 0798kinnan
Employees Worked With
John
September 17, 2020
Great company and people! Love the atmosphere and they really fought to get me a good deal. Would highly recommend to a friend or family really fought to get me a good deal. Would highly recommend to a friend or family More
by kayleemontano06096
Employees Worked With
Ivan and liliana h.
September 16, 2020
Mike Beck always does a great job of taking care of our needs on a timely basis. They also only prescribe what we need at the time, not just try to upsell us a product. needs on a timely basis. They also only prescribe what we need at the time, not just try to upsell us a product. More
by COBY.BLACK
Employees Worked With
Mike Beck
September 16, 2020
Gateway has serviced my HHR since I bought the car from them over ten years ago. They are professional, friendly, and they knowledgeable. The buying experience was great and service is too. them over ten years ago. They are professional, friendly, and they knowledgeable. The buying experience was great and service is too. More
by jeffr85392
Employees Worked With
Mike B, service advisor.
